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Hands on Usability: Help Build an IT Pro Web Architecture

Hands on Usability: Help Build an IT Pro Web Architecture. Hello World!. Cordelia Geiken CITES Quality Assurance & Assessment cgeiken@illinois.edu Dena Strong CITES Web Services dlstrong@illinois.edu Steph Wilson CITES User Interface Design sjwilson@illinois.edu. What is a Card Sort?.

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Hands on Usability: Help Build an IT Pro Web Architecture

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  1. Hands on Usability: Help Build an IT Pro Web Architecture

  2. Hello World! • Cordelia Geiken • CITES Quality Assurance & Assessment • cgeiken@illinois.edu • Dena Strong • CITES Web Services • dlstrong@illinois.edu • Steph Wilson • CITES User Interface Design • sjwilson@illinois.edu

  3. What is a Card Sort? Simply put, a Card Sort involves listing content on index cards and having the user sort them for you.

  4. What is a Card Sort Good For? Card Sorts are very useful for developing: • taxonomies • information architecture • navigation strategies In other words, they give us insight into how users group information (content) so we can design an information architecture (navigation system) that makes sense to them.

  5. How Do You Do A Card Sort? • Two different types of card sorts: • Open Card Sort - Asks users to group/organize content into their own categories. • Closed Card Sort - Asks users to group/organize content into a pre-defined set of categories.

  6. What are We Doing Today? • Today we will be doing both an Open and a Closed Card Sort. • We will use content for the proposed IT Pro Section of the CITES Website.

  7. Define Your Audience • For the purposes of today’s evaluations we are focusing on one audience only: IT Pros • This means that all sorting of content should be done from the perspective of an IT Pro looking for information.

  8. Roles Each table will need: • 1 Facilitator • 1 User • Note takers

  9. First Exercise ~ 45 min. Have the User • Sort the content on the provided cards into piles that make sense to them. • Discuss out loud how/why they are making their decisions. • Create Categories for each pile.

  10. Discussion ~ 10 min. Collect the categories from each table and select the ones we think work the best.

  11. Second Exercise ~ 20 min. Have the User: • Sort the content on the provided cards into the appropriate categories. • Discuss out loud how/why they are making their decisions. • Create missing categories.

  12. Finalize Categories ~ 10 min Discuss how the sort went and refine categories/content as needed.

  13. Summary • How’d we do? • Contact info: • Cordelia Geiken: cgeiken@illinois.edu • Dena Strong: dlstrong@illinois.edu • Steph Wilson: sjwilson@illinois.edu

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