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People Management – Be Bold!. Ian Smith Manager – Human Resources La Trobe University Library Australia. Steve O’Connor – Shanghai International Library Forum 2006. Be global in outlook. Be flexible. Be confident in the face of uncertainty. Keep open minds. Think heretical thoughts!.
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People Management – Be Bold! Ian Smith Manager – Human Resources La Trobe University Library Australia
Steve O’Connor – Shanghai International Library Forum 2006 • Be global in outlook. • Be flexible. • Be confident in the face of uncertainty. • Keep open minds. • Think heretical thoughts!
Bold leadership & management Jack Welch • Focus: people and culture. • Major organisational culture change. • Praised & criticised.
Bold leadership & management Steve O’Connor • Be flexible. • Be confident. • Have open minds. • Think heretical thoughts.
Bold people management • Selection and recruitment. • Performance management. • Human resource development. • Organisational change.
Managing selection and recruitment • Take time & care. • Identify what is required – define the role. • Search widely – move outside traditional boundaries. • Consider key perspectives. • Bring in expertise. • Learn from mistakes. • Be thorough - don’t be hasty!
Managing performance • Take performance management seriously. • Keep it simple (but not simplistic). • Ensure two way process. • Look for multiple perspectives. • Recognise & reward. • Call poor performance to account. • Develop PM skills & bring in expertise. • Deal with hard cases first!
Human resource development • Imperative – not optional. • Develop individuals, teams, organisations. • Think broadly – push boundaries. • Involve people: identifying needs, providing training. • Bring in expertise when needed. • Evaluate & measure. • Build learning organisations.
Managing change • Ensure change readiness & plan for change. • Lead change. • Manage and support change. • Communicate effectively. • Recognise and respond to resistance. • Persevere – follow through, evaluate, learn.
People - the key factor • Change happens when people make it happen. • Except in exceptional circumstances change cannot be simply imposed. • The people element – key to success or the biggest hurdle.
Being bold • Bold - not reckless! • Bold thinking. • Bold action.
People Management – Be Bold! Ian Smith Manager – Human Resources La Trobe University Library Australia i.smith@latrobe.edu.au