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Chancellor’s Strategic Planning Retreat

Chancellor’s Strategic Planning Retreat. April 7, 2011 John C. Adams, Ph.D. What’s Strategy. Strategy is ENDS & MEANS What’s our desired future ? How will we create it ?. Why bother with strategy?. Strategy positions UNMC in a turbulent present.

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Chancellor’s Strategic Planning Retreat

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  1. Chancellor’s Strategic Planning Retreat April 7, 2011 John C. Adams, Ph.D.

  2. What’s Strategy Strategy is ENDS & MEANS What’s our desired future? How will wecreate it?

  3. Why bother with strategy? • Strategy positions UNMC in a turbulent present. • Strategy is imaging our best future. • Strategy charts the way forward. • Strategy is seizing opportunities. • Strategy mobilizes our stakeholders.

  4. Our Starting Point Thepartnership of UNMC and the Nebraska Medical Center will be a world-renowned health sciences center that: • Delivers state-of-the-art health care; • Prepares the best-educated health professionals and scientists; • Ranks among the leading research centers; • Advances our historic commitment to communityhealth; • Embraces the richness of diversity to build unity; • Creates economic growth in Nebraska.

  5. Talk Outline • Today’s agenda • Strategic accomplishments • Quality & performance • Planning assumptions • Completing the plan

  6. Morning Session • Hal’s remarks • Transforming clinical research • Discussion • Break • Six breakout sessions • Break

  7. Afternoon Session • Lunch • Primary care center • Discussion • Six breakout sessions • Retreat adjourns -- 2:45 • Session leader report writing; submissions due by 3:30

  8. Today’s Work • Identify opportunities & propose goals • to refresh UNMC’s • rolling three-year strategic plan • “The future belongs • to those who believe in • the beauty of their dreams.” • -Eleanor Roosevelt

  9. Strategic Accomplishments

  10. Education • * Expanded use of mobile learning. • * Progressing with Center for Primary • Care Education, Research & Health • Care Design & with curriculum • review for learning communities. • * Created new Office of Education. • * Operating new distance learning delivery modes.

  11. Research • Established UNMC, TNMC & UNMC-P consolidated informatics planning board. • Launched Nebraska Regenerative Medicine Project under founding director. • Accelerated Personalized Medicine development with formation of genomics core laboratory.

  12. Community & Campus Partnerships for Health • Approved strategic plan for global institutional partnerships with strong infrastructure. • Developing a Center • for Health Policy in the • College of Public Health. • Expanded international education, research & service.

  13. Cultural Competence • Added online cultural competency course as mandatory training & working on enhancements. • Will consider diversity award & restructuring of Chancellor’s Diversity Advisory Council at spring retreat. • Developing diversity Weblink on UNMC front page.

  14. Economic Growth • Continuing Discussions with the Army Telemedicine & Advanced Technology Research Center (TATRC) & other Department of Defense contracting parties. • Signed agreement with Quintiles, one of the world’s largest clinical organizations, to make UNMC a prime site for trials.

  15. Employee Loyalty & Wellness • Implemented common UNMC, UNMC-P & TNMC employee discount program. • Provided financial “lunch & learns” (delivered by Metro Credit Union). • Increased employee engagement with the UNMC brand. • Improved participation in University health risk assessment to 42%.

  16. Performance & Quality Indicators We use 12 key indicators & a number of sub-indicators to evaluate & track our performance. (See PIQI, pp. 3&4).

  17. Performance against our ownextremely demanding standards • Outstanding – 1 • Excellent – 5 • Very good – 5 • Good – 1 • Slightly better than last year

  18. Quality & Performance Ratings 1-3 Education: Very good (stable) • 91-100% Licensure exam pass rates Research: Outstanding (stable) • 14% growth in research awards Health care: Very good (stable) • 90% patient satisfaction rates 4/7/11 18

  19. Quality & Performance Ratings 4-6 Rural activities: Excellent (stable) • 70% of rural practitioners are UNMC trained Minority recruitment & retention: Good (stable) • Effective recruitment & retention Economic growth: Excellent (stable) • 67% increase in license revenues 4/7/11 19

  20. Quality & Performance Ratings 7-9 Employee loyalty: Excellent (stable) • 91% employee retention Financial strength: Excellent (improved) • 12.3% growth in self-funding Infrastructure: Excellent (stable) • 3 buildings completed + strong IT & high Library research ROI 4/7/11 20

  21. Quality & Performance Ratings 10-12 Strategic leadership: Very good (stable) • Strong branding & donor support Compliance: Very good (stable) • Financial Stewardship Council established National rankings: Very good (stable) • 7th in Primary care 4/7/11 21

  22. Planning Assumptions (things we expect) • UNMC • UNMC, UNMC-P & The Nebraska Medical Center • Omaha & Metro Area • Nebraska • University • United State & Global Community

  23. Possible Surprises • Surprises are when things we considered turn out differently. • SurpriseSurprisesare things • we didn’t think about. • These are the ones • that nip our rear!

  24. Other Views: Fortune, 2/28/10 & OWH,3/6/11 • Following each set of assumptions are IDEAS to PONDER. They include: • the profound, • the silly & • the cautionary.

  25. UNMC • We build • Truhlsen Eye Institute • College of Pharmacy • We grow • Regenerative medicine • Our brand is strong • UNMC tells a compelling story 4/7/11 25

  26. Pushing the Brand (or not) • Direct approach: “Visually stunning and incredibly tough Corning® Gorilla® Glass will change the way you think about glass.” (p. 2) • Subtle appeal: “The Van Winkle family has • been in the bourbon business • for 100 years. Its secret? • Make prize-winning spirits • and keep supply really low.” (p. 21)

  27. Strategic Partnership • Alignment makes us a strong competitor under healthcare reform • Epic implementation leads to improved care & better clinical research/education • Bellevue Medical Center continues expanding its services

  28. Healthcare Spending, Meet “Spot” • “SEE SPOT? SPEND. • $47.7 BILLION • Estimated total • U.S. Pet industry expenditures • In 2010.” (p. 11) 28 4/7/11

  29. Omaha & Metro Area • Omaha moves beyond the recall & the loss of State aid to cities • Planning for the new • VA Hospital is followed by • construction • Building Bright Future • improves learning & health

  30. Innovate,Attack & Delight • “…handheld e-reader is a runaway hit…. By creating the hardware, they almost created the industry.” • “…has grown bigger more quickly than any company in retail history.” • “…customer-centric approach • [rivals] longtime retail legends • like Nordstrom.” (p. 18) • AMAZON.COM 30 4/7/11

  31. Nebraska • The $1 billion dollar budget shortfall “disappears” without damage to the University • Employment growth & • economic expansion • continue

  32. Young Turks & Young Pros • “Term limits have changed all the faces in the Legislature;….It’s hard to find a state senator who will even utter the phrase ‘tax hike.’” • “If Omaha harnesses the talent and energy of its Young Professionals Summit, the future is bright indeed.” • Omaha World Herald, March 6, 2011, p. 1B 32 4/7/11

  33. University • Advances the six inter-related goals of the strategic framework • Sustains strong enrollment & diversity • Manages “flat” State general fund appropriation • Foundation successfully completes Campaign Nebraska

  34. Tech Gains & Losses • “Chicago-based Grouponspurned a reported $6 billon offer from Google…,then proceeded to raise a stunning $1 billion in venture capital.” (p. 29) • “Analysts predict that at least 2 million AT&T • subscribers over the • next two years will switch • carriers [to Verizon].” (p. 33) 34 4/7/11

  35. U.S. & Global Community • Global economy continues uneven economic rebound • Commodity prices & biofuels create food supply disruptions • Water, nutrition, health & • equity issues persist

  36. Bust & Boom • “You thought the worst was over, but 157 banks failed in 2010.” (p. 15) • “The Obama administration in backing a boom in arms exports…. These sales support many of his goals: creating jobs, boosting exports, and improving diplomacy.” (p. 6) 4/7/11 36

  37. “Their Uprising, Our Weapons” • “When the first protests hit Cairo in late January, the American government took great pains to position itself as a neutral bystander. American weapons, on the other hand were in the thick of the turmoil.” (p. 72) 4/7/11 37

  38. “Mongolia: A Speculator’s Fantasy” • “2010’s best-performing currency? • The Mongolian tugrik.” “Yes. It’s boom time in Mongolia….” • “People are getting rick very quickly.” (p. 16) • ********* • “Home prices in Florida • have been struggling to • stay above water. Now is a great time to • be a buyer.” (p. 44) 4/7/11 38

  39. Planning Calendar • Post session reports – 4/8 • CSF leaders propose goals – 4/18 • Chancellor’s Council adopts plan – 5/10 • Leaders, teams & measures due – 6/15 • Publish full UNMC Strategic Plan – 6/15 • Unit plans due to Chancellor – 7/15

  40. College of Public Health

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