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TOPIC AUTHENTIC COMMUNICATION. Communicating your thoughts and feelings honestly , fully, & transparently. YOU ARE AN AUTHENTIC COMMUNICATOR WHEN YOU: Tell people what they need (not want) to hear Disclose any agendas or biases you may have
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TOPIC AUTHENTIC COMMUNICATION
Communicating your thoughts and feelings honestly,fully, & transparently
YOU ARE AN AUTHENTIC COMMUNICATOR WHEN YOU: • Tell people what they need (not want) to hear • Disclose any agendas or biases you may have • Present the whole truth, not just part of it that benefits you • Admit when you are wrong
Mention the potential negative side of things along with the positive • Mention what others think, not just your own point of view • Encourage others to make up their own minds • Answer questions honestly and with from more than one point of view
Authentic communication = foundation of trust & cooperation between co-workers & the glue of teamwork
How you communicate = how you relate to others = how authentic your relationships are
AUTHENTICITY BUILDS: • Understanding of the real org • Bridges & bonding between people • Trust & rapport • Morale • Character
MUDDYINGAUTHENTICITY • Chain of command • Vision statements • Formal meetings • Memos • Org PR & advertising • Org politics
ORG SILOS Org separateness & isolation
Hidden motion scheming executives & board members (strategy by secrecy)
Org domination power fiefdoms (subterranean power networks)
Middle manager survival pow wows
General Motors, Penney's, NCAA, NFL, NRA, next-in-line?
Lincoln’s generals • National Security Agency • Federal government
OD #1. Who’s authentic?