Voice and Integrated Communications (VICI)

1. Voice and Integrated Communications (VICI) November 28, 2005 Ben Teitelbaum

2. VICI = Mass-Use Communications • Many ways to improve collaboration and communications… • Multi-media integration • Rich presence • Integration with campus IT • Use of IPv6 and multicast • Fidelity • Privacy • Addressing • Survivability • Emergency services * Drawings by Louis Teitelbaum (age 6)

3. Need for New Campus Communications Services • Voice was once revenue-generating for many schools; no longer • Users have adopted consumer services to meet personal / profession needs • Cellular • Consumer IM&P (e.g. AIM, YIM, MSN) • Consumer VoIP (e.g. Skype, FWD) • How can universities develop services to: • Recapture these customers? • Enhance the campus life experience? • Facilitate collaborative research? • Improve productivity?

4. VICI Scope • Working Groups • SIP.edu • Presence and Integrated Communications (PIC) • VoIP • I-TECs • Texas A&M I-TEC (focused on VoIP) • Voice Service Advisory Council • Investigated potential for Internet2 voice services • NG911 • Next-generation IP 911 pilot

5. VICI Resources Snapshot1/2 • One Program Manager • Ben Teitelbaum, Internet2 • Three Volunteer WG Chairs • Dennis Baron, MIT • Walt Magnussen, Texas A&M • Rodger Will, Ford Motor Company • Funding sources • NTIA NG911 grant • Earmarked Pulver.com Internet2 gift • Google Summer of Code Grants (1.5 this past summer)

6. VICI Resources Snapshot2/2 • Corporate Engagement • Avaya (discounts, donations, WG participation) • Cisco (discounts, donations, WG participation) • Pulver.com (cash gift, WG participation) • Hewlett-Packard (strong WG participation) • Wave Three Software (donations, WG participation) • VoEx (membership, weak WG participation)

7. Dial an email addresses, ring a phone Goals Grow SIP connectivityand use Increase value proposition for early adopters Promote a convergedelectronic identity Means “SIP.edu Cookbook” Vendor Partners Cisco Avaya Pulver.com Community of implementers DNSSRV bigu.edu Voice, video, IM, … INVITE sip:bob@bigu.edu INVITE sip:5432@gw.bigu.edu Bob's “Phones” eduPersonLDAP SIP-PBXGateway PBX Connective Middleware: SIP.edu

8. SIP.edu Deployment

9. Open source attribute-based single sign-on software with an emphasis on user privacy, built on the SAML 1.1 specification Scalable, decentralized infrastructure Critical to a broad range of initiatives and applications Being adopted and implemented Industry International partners A federation for American higher education, initially focused on “.edu” origins Expected to serve as a trust anchor for a variety of Internet2 efforts Call authentication Spam prevention Moderating Middleware:Federated Authentication Shibboleth

10. PIC-WG Rich Presence Trials1/2 • Participatory trials of SIP/SIMPLE services • Location, calendaring, and “Internet weather” presence • Rich presence enabled through integration with directories, calendaring, and performance monitoring systems • Great dialogue started on the potential of the technology and on the challenge of presence privacy management • Server • Open source • Iptel.org’s SER extended with presence agent module • Integrated Wi-Fi-based location tracking system (HP Labs) • Documenting and packaging for general release to campuses Alice (alice@foo.edu)Salon1 IM (poor) Bob (bob@bar.edu) Salon2 (“Deploying IPv6”, over in 12 min) IM

11. PIC-WG Rich Presence Trials2/2 • Clients • SIPC (Columbia IRT) • Session (Wave Three Software) • eyeBeam (Xten) • Key corporate partnerships • Ford Motor Company • Hewlett Packard • Wave Three Software

12. ITEC.tamu.edu Established July of 2004 One of four Internet2 Technology Evaluation Centers Focus on VoIP and Information Assurance Housed at Research Park, TAMU Supporting Vendors Agilent Alcatel Anritsu Broadsoft Cisco IPTel IXIA Nortel Pingtel Siemens Shoreline TAMU ITEC

13. NG911 Project • NTIA-funded project • Will deploy proof-of-concept deployments of IP-PSAPs • Texas A&M and Columbia University with… • Internet2 • NENA • Not only solve VoIP 911, but do better! • Higher resilience • Faster call setup • Testability • Demonstrations • National Press Club (May 2005) • NENA annual meeting • Cisco • Nortel • State of Texas • State of Virginia • Multimedia support • Open standards and COTS • Cheaper

14. Emerging IETF/NENA I3 Architecture GPS “911” sip:sos@ include civil and/or geo sip:psap@leonia.nj.gov 911  sos 112  sos provide location (civil or geo) DHCP cn=us, a1=nj, a2=bergen This slide complements of Henning Schulzrinne, Xiaotao Wu, & the CINEMA crew (Columbia University)

15. VSAC • Charter: Would it make sense for Internet2 to provide voice services to its membership? • Caveat #1: Group did not conduct an overall program review of Internet2's voice and integrated communications R&D efforts (e.g. NG911, SIP.edu, PIC rich presence) • Caveat #2: Group did not do a deep-dive on policy. Focus was instead on the business case and on technology strategy

16. Walt Magnussen, Melanie Leggett (Texas A&M) Chair Harvey Buchanan (Florida State) Doug Carlson (NYU) Net@EDU ISC liaison James Cross (Michigan Tech) Ron Hutchins (Georgia Tech) Mark Johnson (MCNC) Christine Moe (Stanford) Michele Narcavage (University of Pennsylvania) Pradip Patel (University of Michigan) Mike Roberts (Internet2) Consultant John Streck (NCSU) Ben Teitelbaum (Internet2) Flywheel Bob Vonderohe (University of Chicago) Garret Yoshimi (University of Hawaii) Voice Services Advisory Committee

17. Recommendations • Immediately Create VoIP Routing Registry Service • Develop Disaster Recovery Service • Develop Mobile Voice Service • Carefully Weigh Risks of ITSP1 Access Service 1 Internet Telephony Service Providers (ITSPs) provide access to traditional telephony services over IP.

18. VSAC Status • NPPAC rejected recommendations due to CALEA concerns • Group suspended • Time to re-constitute and re-assess?