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Measuring Airport Safety

Measuring Airport Safety. Brett Patterson Director Airside Operations. 15 May 2014. Presentation Outline. The Airport Operator’s Challenges Safety Performance Measures Benchmarking Summary. The Airport Operator’s Challenges. The Airport. AIRPORT OPERATOR. AIRLINES. Garbage Haulers.

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Measuring Airport Safety

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  1. Measuring Airport Safety Brett Patterson Director Airside Operations 15 May 2014

  2. Presentation Outline The Airport Operator’s Challenges Safety Performance Measures Benchmarking Summary

  3. The Airport Operator’s Challenges

  4. The Airport AIRPORT OPERATOR AIRLINES Garbage Haulers Contractors Aircraft Washers ANSP Baggage Container Providers Police Ground Handlers Flight Kitchens/Catering GSE Fuelers Aircraft Fuelers Suppliers Ambulance Regulator AIRCRAFT MAINTENANCE Airside Security Escorts Structural Fire Fighters In-flight Entertainment Cargo Handlers

  5. Challenges Data Sharing/Disclosure • Multiple Organizations, known and unknown • Confidentiality Data quality • Timely • Accurate • Comprehensive Training AllOrganizations and Workers

  6. Safety Performance Measures Source: ACI Recommended Practice: Airport Safety Performance Measurement – The Use of Safety Key Performance Indicators [Draft March/2014]

  7. Safety Measures Principles Key Indicators: • Runway • Maneuvering Area • Aprons • Wildlife Management • Safety Management Systems Safety Culture

  8. Principles of Performance Measures Influenced by airport size/complexity Lagging, Leading and Linked Accessible and Verifiable Data Aid to management • Development of proactive safety controls • Early warning

  9. Key Indicators - Runway Leading Inspections FOD Retrieved Program Audits/ Assessments Runway Safety Team Lagging • Incursions • Excursions • FOD Incidents • Incidents/ Accidents

  10. Key Indicators - Runway Leading Surface Friction Tests and Maintenance ARFF Response Tests Runway Safety Training

  11. Key Indicators – Maneuvering Area Leading Inspections FOD Retrieved Program Audits/ Assessments Maneuvering Area Safety Training Lagging • Taxiway Incursions • Taxiway Excursions • FOD Incidents • Incidents/ Accidents

  12. Key Indicators - Apron Leading Inspections Program Audits/ Assessments Apron Safety Training Lagging • Ground Damage • Aircraft • Equipment • Injuries • Hazmat Spills • FOD Incidents

  13. Key Indicators - Wildlife Leading Patrols/ Inspections Interventions Monitoring Surveys Program Audits/ Assessments Lagging • Strikes • Average Mass per Strike* • Total Mass Struck* * Not referenced in ACI Handbook

  14. Key Indicators - SMS Leading # of Reports Received # of Persons Submitting Reports Lagging

  15. Key Indicators - SMS Leading On-time Closure of Corrective Action Plans On-time Hazard Report Response

  16. Audits and Assessments Internal External ACI Airport Excellence Program - APEX

  17. Safety Performance: Culture

  18. Safety Culture “… organizational, managerial and human factors … are the prime causes of accidents in high-reliability industries.” [Weick, K., Sutcliffe, K., Obstfeld, D., 1999. Organizing for reliability: processes for collective mindfulness.]

  19. Safety Culture Key Indicators: • Senior management commitment • Management visibility • Worker Involvement (engagement) • Communication • Pressure for production • Training • Housekeeping • Job Satisfaction

  20. Measuring Safety Culture The “Safety Climate Survey” • best practice • leading indicator Key Attributes • Periodic • Repeatable • Assess attitudes and perceptions

  21. Benchmarking

  22. Notes on Benchmarking No two airports have identical risk profiles A means to: • identify potential safety issues • assess progress on initiatives Benchmarking ≠ Marketing ACI leading development of a database

  23. Summary Yes, airport safety performance can be measured and Airport Operators are taking a leadership role in doing so. Measuring airport safety performance requires the collaboration, cooperation and engagement of all airport service providers [including regulators].

  24. Director Airside Operations 604.276.6141 brett_patterson@yvr.ca Brett Patterson

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