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The Aging and Disability Resource Centers (ADRCs) in Michigan aim to serve as comprehensive resources for long-term care, providing information on services, planning, benefits outreach, and counseling. Supported by a $800,000 grant, ADRCs serve as the single point of entry to the Medicaid-funded system, assisting individuals in accessing available services and transitioning between care settings. With toll-free telephone access, web-based technology, certified specialists, and a focus on enhancing consumer access, ADRCs are improving awareness and visibility while enabling informed choices for seniors and physically disabled adults statewide.
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Aging and Disability Resource Centers- A Michigan Perspective - Jane Church Office of LTC Supports and Services March 2006
ADRCs – A Michigan Perspective • Michigan is a 2005 grantee
ADRCs – A Michigan Perspective • Michigan is a 2005 grantee • $800,000 grant for 3 years
ADRCs – A Michigan Perspective • Michigan is a 2005 grantee • $800,000 grant for 3 years • Administered in partnership with Single Point of Entry demonstration projects
ADRCs – A Michigan Perspective • Michigan is a 2005 grantee • $800,000 grant for 3 years • Administered in partnership with Single Point of Entry demonstration projects • Will support development of organizational and operational templates
ADRCs – A Michigan Perspective Project Goal Establish ADRCs to • serve as a comprehensive resource on long term care and provide information and assistance in accessing services, personal planning for long term care financing and delivery, benefits outreach, and proactive choice counseling for the general population
ADRCs – A Michigan Perspective • serve as the single point of entry for elderly and physically disabled adults to Michigan’s Medicaid-funded long term care system
ADRCs – A Michigan Perspective • serve as the single point of entry for elderly and physically disabled adults to Michigan’s Medicaid-funded long term care system • assist individuals to access the full array of available services and supports
ADRCs – A Michigan Perspective • serve as the single point of entry for elderly and physically disabled adults to Michigan’s Medicaid-funded long term care system • assist individuals to access the full array of available services and supports • assist individuals in transitioning between and among the long term care services and settings they choose
ADRCs – A Michigan Perspective Design Components • Toll-free telephone access via common number
ADRCs – A Michigan Perspective Design Components • Toll-free telephone access via common number • Web-based information technology to manage resource and consumer information, supports coordination and service arranging
ADRCs – A Michigan Perspective Design Components • Toll-free telephone access via common number • Web-based information technology • Certified information and referral specialists
ADRCs – A Michigan Perspective Telephone Access: • Common number (e.g., 1-800-LTC INFO)
ADRCs – A Michigan Perspective Telephone Access: • Common number (e.g., 1-800-LTC INFO) • Geo-routed to ADRC or local partner responsible for serving the locality where the call originated • Will increase visibility and improve awareness as ADRCs are implemented across the state
ADRCs – A Michigan Perspective Web-based information technology • ServicePoint
ADRCs – A Michigan Perspective Web-based information technology • ServicePoint • A single, comprehensive application to manage I&R resource information, consumer assessment and tracking, supports coordination, and electronic service referral
ADRCs – A Michigan Perspective Web-based information technology • Widely accessible via the world wide web by consumers, caregivers, supports coordinator and providers
ADRCs – A Michigan Perspective Web-based information technology • Widely accessible via the world wide web by consumers, caregivers, supports coordinator and providers • Easily customizable
ADRCs – A Michigan Perspective Web-based information technology • In partnership with demonstration sites, will develop and implement a single modularized assessment that collects core information needed by multiple programs/providers
ADRCs – A Michigan Perspective Web-based information technology • Horizontal sharing of information will minimize redundant data collection and duplication of effort, and create4 greater opportunities for consumer control
ADRCs – A Michigan Perspective Certified I&R Specialists • Alliance of Information and Referral Systems (AIRS) certified
ADRCs – A Michigan Perspective Certified I&R Specialists • Alliance of Information and Referral Systems (AIRS) certified • Specialty in Aging (CIRS-Aging)
ADRCs – A Michigan Perspective Certified I&R Specialists • Establishes a performance benchmark
ADRCs – A Michigan Perspective Certified I&R Specialists • Establishes a performance benchmark • Allows for consistency in service delivery across the demonstration sites
ADRCs – A Michigan Perspective Certified I&R Specialists • Enhance consumer access to the broad range of information needed to make informed choices
ADRCs – A Michigan Perspective Certified I&R Specialists • Enhance consumer access to the broad range of information needed to make informed choices • Linkage to supports coordination that enables consumers to actualize their choices
ADRCs – A Michigan Perspective Where Are We Now? • Hired a project coordinator
ADRCs – A Michigan Perspective Where Are We Now? • Hired a project coordinator • Learning all we can about experience in other states
ADRCs – A Michigan Perspective Where Are We Now? • Hired a project coordinator • Learning all we can about experience in other states • Pulling together planning committees and workgroups
ADRCs – A Michigan Perspective Where Are We Now? • Hired a project coordinator • Learning all we can about experience in other states • Pulling together planning committees and workgroups • Anxiously awaiting announcement of SPE demonstration sites
ADRCs – A Michigan Perspective ??? QUESTIONS ???