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Motivation. The key to understanding tourism and tourist behaviour is understanding what motivates tourists to travel . Motivation. 2 main motivation forces - (Dann) Pull (External) factors- inspired by a destination's attractiveness, e.g.cultural attractions/beaches Push (Internal) factors- desire to escape, rest, experience social interaction .
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1. Guests 2 Tara, Laura, Kate, Sarah, Jennifer,
Veronica
3. Motivation 2 main motivation forces - (Dann)
Pull (External) factors- inspired by a destination’s attractiveness, e.g.cultural attractions/beaches
Push (Internal) factors- desire to escape, rest, experience social interaction
4. Theories on what are key motivators for travel Tourists seek authentic experiences since the normative aspects of their lives are felt to be superficial, artificial or contrived (MacCannell)- Quest for the “Authentic Other”
Tourists are looking for something different and unusual, a relatively simple search for the pleasure of the new and surprising (Urry) - Quest for the “Other”
Search for “self-actualisation” (Selwyn) - Quest for the “authentic self”
5. Theories on what are key motivators for travel • (1)Traveller is motivated by “going away from” rather than “going towards” something/somebody
• (2) Travellers’ motives and behaviours are self-orientated- “Now I decide what is on and it should be good for me” - KING GUEST syndrome, more concerned with the Self and experiencing other cultures plays a subordinate role (Krippendorf)
6.
What motivates you to travel?
7. Questioning Motivation Theory • Motives are difficult to measure: • A reiteration of reasons featuring in travel brochures are“ready made” and easy to tick off on a questionnaire • Many motives remain hidden in the subconsciousness and cannot be brought to light by simple questions • Individuals motivations change across time so tourists will undertake different types of travel experiences (Pearce)
8. Questioning Motivation Theory • The emergence of holidays as “lifestyle statements” is increasing and may not reflect the individuals real motivation for travelling • Features that attract tourist to a site can be considered motivations, but when acted upon become activities (Moscardo et al)
9. Understanding Tourist Motivation • It is important to recognise the heterogeneous nature of tourist motivation (individuals may have multiple motivations) • In order to do so = tourist typologies - a method of sociological investigation that seeks to classify tourists according to a particular phenomenon (motivation or behaviour) • It is also used as a tool to understand the socio-cultural impacts of tourism and is • Useful for product development and marketing
10. Tourist Typologies- Cohen • Institutionalized tourism (organized mass tourist/individual mass tourism) and non- institutionalized (explorer/drifter) • Based on similar observable behaviours, useful in understanding the impacts/effects of tourism • Static tourism roles, meaningless in today’s postmodern society, e.g. try and apply Cohen’s typology to contemporary travellers (Westerhausen)
11. Tourist Typologies - Plogg • Motivation • Plogg- The psychocentric type and the allocentric type(people categorised according to life-style, self-image, attitudes towards life) Links travel motivations to types of destinations • Criticism- tourists may not choose a destination but a holiday type e.g. gay holidays
12. Tourist Typologies questioned • The field of tourism has suffered because various scholars have embraced shallow and counterproductive typologies. Do they (the typologies) explain tourist’s recreative behaviour, or are they, rather, a creation of the author ? (Lowych, van Langenhave and Bollaert)
13. Tourist typologies questioned • Tourists motivations and activities are too complex to collapse into rigid categories • Lack of extensive case studies, questionnaires (form of gathering typology data) is problematic • Traveller himself is a mixture of many characteristics and cannot be assigned this category of that one (Krippendorf)
14. Conclusions on Motivation • The one unchanged motive for many years has been ‘mental hygiene”(Krippendorf)
• Long list of motives = contradictions= nature of tourism, a scintilling and multi-faceted part of human and social reality
• Tourists will continue to use consumerism as a channel of personal transformation
15. Predictions for future travel motivations • Shift towards more active holidays • Shift towards more “responsible” holidays • Increasing interest in specific interest holidays • Increase in lifestyle statement holidays • Increase in “modern travellers”
16. Rites of Passage Separation: initial removal from society or ‘ordinary’ life
Liminality: period of marginality
Incorporation: re-entry into society
(van Gennep)
17. Rites of Passage Social Rites of Passage:
childhood adulthood
unmarried married
wife widow
Tourist Rites of Passage:
subjective? Individual?
18. Rites of Passage Checklist:
Summer Camp
Camping/Nature (May 24 weekend)
Spring Break
Grand Tour of Europe
Study/Work Abroad
Las Vegas, New York
Disneyworld
Snowbird retirement
19. Pilgrimage
“Pilgrimage may be defined as ‘travel to sacred places undertaken in order to gain spiritual merit or healing or as an act of penance or thanksgiving’”
(Burns & Hoggart)
20. Pilgrimage Religious pilgrimages: churches, cathedrals, mosques & temples (eg. Vatican, Mecca, Kibbutz)
Trophy pilgrimage: Europe – Paris – Louvre – Mona Lisa (MacCannell)
Genealogical pilgrimage: return to the ‘home’ of one’s ancestors
21. The Tourist Gaze
22. John Urry (1990) Sociologist
Part of the tourism experience is to gaze upon or view different scenes, which are out of the ordinary
We gaze at what we encounter
This gaze is socially organised and systemised (theory adapted from Foucoult’s work)
Urry writes on how the tourist gaze has changed and developed, the processes by which it is reinforced, and considers who or what authorises it and what are the consequences for the places and people which are its object.
‘there is no single gaze as such. It varies by society, by social group and by historical period’.
The Tourist Gaze is constructed
23. Urry describes:
- Romantic Gaze = individual encounter with place visited
- Collective Gaze = togetherness in visiting
Romantic Gaze in opposition with Collective Gaze – paradoxical because as more people seek the untouched destination the more it then comes under the Collective Gaze
Media – produces, conditions the tourist gaze e.g. wildlife programs, marketing
‘There are many professional experts who help to construct and develop our gaze as tourists’. Places are chosen to be gazed upon – anticipation is constructed and sustained e.g. TV, magazines (but who chooses what and how this takes place)
24. The Gaze turns landscape and people encountered into objects of aesthetic pleasure. Some argue that this is done through visual possession.
Cameras capture the gaze and can separate some tourists from locals. They are providing a spectacle for visual capture and consumption (even if it is unintentional).
Appropriate the object of the photo. Nature, environments and people are transformed into objects that are passed on.
25.
Dynamic Text and Tourist Gaze – Andrew McGregor 2000
McGregor examined the way in which guidebooks lead to a commoditized experience and gaze, and the power that text has over the tourist perceptions and experience in Tana Toraja in Sulawesi.
Guidebooks as ‘tutoring’ tourists to gaze at aspects of a place either comparatively, enthusiastically or with disinterest in order to realise an ‘authentic exotic’ Other.
The tourists ‘realise’ images they go to see – authenticity can be irrelevant in terms of satisfaction
Tourists becoming permanent parts of the landscape, and therefore influencing how ‘tourism objects’ are reworked to fit the gaze.
Influence of text on gazes. Creates a standardised image of what to expect. How it affects where travellers go and what travellers do within a destination.
29. Dahles work on Amsterdam
Canal tours present an image of Amsterdam in front of a global audience - constructed ‘gaze route’ takes in distinct objects that invoke a sense of Amsterdam
People are told what to gaze at, when and where to look. View from boat is the City’s ‘public’ face. Symbolically simple and adorned with stereotypical features.
Private face – walking tours – from within.
Profitable tourist gazes, such gazes are not left to chance. (MaCannell)
Constructed a gaze of the townscape in their own narrative style.
32. Performance “Authenticity is not a fixed property; it is a negotiated attribute with multiple dimensions whose status is evaluated by different assessors” (Handler & Saxton)
The Bamboo Beating Dance in Hainan, China (Xie 2003)
Senegalese Dance Performances in Dakar (Daniel 1996)
Tourist involvement leads to creativity
If the tourists are satisfied – is it all that matters?
33. AuthenticityPart 2 Pre Departure
34. Authenticity Marketing tool
Tourist myth
Experience a different way of life
White beaches, palm trees
Undiscovered places
35. Authenticity Dann’s study
4 types of paradise
Paradise Contrived – no people; natives as scenery; natives as cultural markers
Paradise Confined – tourists only – tourist ghetto
Paradise Controlled – limited contact with locals: natives as servants, natives as entertainers, natives as vendors
Paradise Confused – further contact with locals, attempt to enter locals only zones: natives as seducers, natives as intermediaries, natives as familiar, natives as tourists, tourists as natives.
-Dann 1996
36. Kuoni example
37. Thomas Cook examples
38. First Choice example
39. Modernism & Postmodernism “Modernism conceives of representations as being problematic, whereas postmodernism problematises reality (Urry, 1990, 13)”
40. Characteristics of Modernism and Postmodernism
How does this shift change how we look at tourism
Example- authenticity in tourism
41. The Santa Claus Industry & commodification of Christmas
42. Why do people visit such sites?
43. Tourism • Tourism is not isolated from political, natural, economic or social environments
• A complex set of social phenomena
• A system or a set of subsystems- connected with society and culture
44. Tourism and Anthropology • Tourism and anthropology both seek to identify and make sense of human dynamics- host/guest interaction at the heart of tourism • This human interaction, not business and marketing, is the key factor in tourism’s many paradoxes= important link between tourism and anthropology • Tourism is a global set of activities crossing many cultures, there is a need for deeper understanding of the consequences of the interaction between generating and receiving tourism societies (Burns and Holden)
45. Tourism and Anthropology • Tourism viewed as a ritual
Vs
• Tourism viewed as a form of imperialism
46. Anthropology and tourism questioned • Tourism has to too many motivations to and is too complex to be categorised • Too much work on the anthropology of tourism lacks empirical (research) grounding • Reflects the white middle class views of authors rather that scientific evidence