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Institutionalizing Government Dialogue with the Governed

BAYAN TALK:. Institutionalizing Government Dialogue with the Governed. Guide in the Implementation. of the BAYAN TALK (BT). in the Civil Service Commission. SETTING UP A POOL OF CSC FACILITATORS/ CONVENORS FOR THE BAYAN TALK.

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Institutionalizing Government Dialogue with the Governed

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  1. BAYAN TALK: Institutionalizing Government Dialogue with the Governed

  2. Guide in the Implementation of the BAYAN TALK (BT) in the Civil Service Commission

  3. SETTING UP A POOL OF CSC FACILITATORS/ CONVENORS FOR THE BAYAN TALK

  4. 1. The CSC Central and Regional Offices set up a pool of accredited CSC Facilitators/ Convenors. As much as possible, the accredited CSC Facilitators/Convenors have undergone the Facilitators’ Training on Bayan Talk. The accredited pool from the CSC Central Office shall be under the supervision of the CSC-NCR.

  5. 2. The three-fold function of the CSC Facilitators/Convenors is mainly to: a. determine the issues to be raised by agency stakeholders b. confer with the concerned agency to discuss how the issues raised by the agency stakeholders shall be addressed c. mediate the dialogue between the concerned agency and the stakeholders

  6. 3. The CSC Facilitators/Convenors make a BT Report (using BT Form 1) to the CSCRO concerned highlighting the agreements/ compacts made during the BT. It is expected that the concerned agency stakeholder/s shall mainly be responsible in monitoring the accomplishment of the agreements made with the agency concerned.

  7. 4. The CSCRO shall consolidate the agreements in the BT in its database and update it periodically (i.e. quarterly or semestrally.)

  8. 5. A follow-up BT shall be convened by the concerned CSCRO in any of the following cases: a. Refusal of the agency to comply with the BT agreement/compact or substantial BT agreements/ compact remains unmet after a reasonable period of time has elapsed. b. Request made to the CSC by concerned agency stakeholders.

  9. 5. A follow-up BT shall be convened by the concerned CSCRO in any of the following cases: c. Request made to the CSC by concerned NGO/Civil Society partners or other interest groups

  10. II. STEP BY STEP PROCEDURES IN THE CONDUCT OF BAYAN TALK IN THE CIVIL SERVICE

  11. Before the Bayan Talk • The CSCRO shall be furnished the IT-based database of agency stakeholders for the BT. • At the start of the year, the CSCRO shall prepare its BT Roll-out Plan underscoring the priority agencies and agency stakeholders to cover depending on the CSCRO BT Facilitators’ complements and other considerations (e.g., urgency of the BT, request of government agencies/ stakeholders/other CSC partners, among others)

  12. Before the Bayan Talk 3. Based on the CSCRO BT Roll-out Plan, the CSCRO/Field Office concerned shall notify the agency stakeholders for the BT and set the date for the initial dialogue with the CSC (DYAD 1). The main purpose of the initial dialogue between the CSCRO and the concerned agency stakeholders is to determine at least 3-5 priority issues to be raised in the BT. 4. The CSCRO shall prepare the venue and other logistical and administrative requirements for the initial dialogue (DYAD 1).

  13. Before the Bayan Talk • After the initial dialogue between the CSCRO and the concerned agency stakeholders, the CSCRO shall confer with the concerned agency to discuss how the issues raised by the agency stakeholders shall be addressed (DYAD 2). • Likewise, the CSCRO shall prepare the venue and other logistical and administrative requirements for the succeeding dialogue (DYAD 2).

  14. Before the Bayan Talk 7. Further, the CSCRO shall ensure that a specific date shall be set for the concerned government agency and its stakeholders for the BT (TRIAD).

  15. During the Bayan Talk 1. The CSCRO organizes a dialogue with the concerned stakeholders to discuss issues and concerns (DYAD 1) and agree on the simple mechanics for DYAD 1.

  16. Start of DYAD 1

  17. 2. The CSC Facilitator/Convenor starts by primarily describing the Bayan Talk as a consultation process, the role of the CSC and the objective of the BT.

  18. 3. The CSC Facilitator/Convenor continues by setting the simple mechanics for DYAD 1. 1. The Stakeholders shall elect at least one (1) spokesperson and another alternate spokesperson to articulate their interests.

  19. 4. The CSC makes a report on the conduct of DYAD 1. 5. After the DYAD 1, the CSCRO organizes a dialogue with the concerned government agency to discuss how the issues and concerns raised in DYAD 1 shall be addressed. (DYAD 2).

  20. Start of DYAD 2

  21. 6. Similar to DYAD 1, the CSC Facilitator/Convenor starts by primarily describing the Bayan Talk as a consultation process, the role of the CSC and the objective of the BT. (See Sample in DYAD 1). In addition, the role of government agencies should be emphasized in the BT.

  22. The Bayan Talk is primarily intended to make government agencies and instrumentalities more attentive and responsive to public concerns, especially those of the poor; and to enhance the ability of the people, especially unorganized needy groups, to collectively press the state for action on their needs and aspirations, for their betterment and development.

  23. 7. The CSC Facilitator/Convenor continues by enumerating the priority issues and concerns raised by the stakeholders in DYAD 1. This is to allow the concerned agency to react and comment and claify further the issues and concerns raised. 8. It is critical for the CSCRO to obtain an agreement and the commitment of the government agency concerned to accomplish fully or partially the issues and concerned raised by the stakeholders.

  24. 9. The CSCRO prepares a report on DYAD 2 summarizing the: a) contentious issues and concerns including relevant and related facts (areas of disagreements) b) possible/potential areas of agreements; and c) other general observations and/or clarifications 10. After the DYAD 2 and in coordination with the concerned government stakeholders and the agency, the CSCRO sets the specific date for the BT (TRIAD).

  25. Start of TRIAD

  26. 11. The CSC Facilitator/Convenor reiterates the principle behind the BT and the primary purpose of convening the parties concerned. • With BT, the CSC wants to: • 1. Institutionalize regular consultations between stakeholder group, especially the poor and needy, and he government agencies and instrumentalities, including local government units, whose services and assistance they avail of.

  27. Forge/renew/update action covenants between state entities and stakeholders at various levels, with mechanisms for the latter to give feedback and seek help on commitments as well as input for performance ratings and integrity assessment especially on needed policy actions and reforms. • Prod and help needy but unorganized sectors and communities to organize and empower advocacy groups for dialogue with government as well as development activities by the sectors/communities themselves.

  28. 12. The simple mechanics for the TRIAD is presented. Comments are initially generated from both parties. 1. The Stakeholders shall elect at least one (1) spokesperson and another alternate spokesperson to articulate their interests. The concerned government agency shall also elect a spokesperson to respond to the issues and concerns raised.

  29. The Stakeholders may determine at least 3-5 priority issues and concerns to be raised to the concerned government agency. A brief explanation is given after each issue is brought up. • After an issue is raised, the concerned government agency respond to the specific issue at a time. The government representative-spokesperson may choose to respond to one or all of the issues put on the plate.

  30. 4. The other members from the Stakeholders’ and government sides shall be given the opportunity to further explain or clarify the issues and concerns raised but only upon recognition of the CSC Facilitator/Convenor to speak. • Both parties are encouraged to clarify or explain further their respective positions and state material facts/background as deemed necessary. • To maintain decorum, all are expected to listen attentively during the BT. Shouting shall not be tolerated.

  31. 13. The CSC Facilitator convenes the dialogue and allows both parties to talk. • Let us listen to the issues from the spokesperson of the stakeholders. • Let us listen to the response from the spokesperson of the government (Name of Agency). • If clarification or additional information is needed, either of both sides may provide clarifications or additional information.

  32. 14. The CSC Facilitator summarizes the main issues and focuses on eliciting response from the government side. Based on the discussion or dialogue, here are the main issues: 1-5 (or more).

  33. 15. After all the issues are tackled, the CSC Facilitator shall focus on eliciting solutions and commitments (e.g. long and short term, tangible and non-tangible, etc.) from the government side.

  34. 16. Towards the end, the CSC Facilitator summarizes the list of agreements forged. Based on the discussion or dialogue, here are the main issues: 1-5 (or more).

  35. Critical is for the CSCRO to nail the commitment of the government agency concerned to accomplish fully or partially the agreements/compact forged and for the stakeholders to monitor the agreements. • Further agreement on follow-ups shall be made. This includes identifying the key contact persons from the government side in which the follow up and/or monitoring shall be pursued chiefly by the stakeholders.

  36. 19. The CSC Facilitator ends the BT. Thank you for lending your precious time. Rest assured that the CSC will continue to assist the stakeholders in bringing solutions to the problems they face and for the government to be more open, transparent and accessible to the public. This is only the beginning of our partnership for better and MERCI-ful government.

  37. After the Bayan Talk 1. The CSC Facilitator/Convenor submits a report (using BT Form 1) to the CSCRO concerned. 2. A periodic (quarterly and/or semestral) report shall be submitted by the CSCROs to the CSC Central Office in its Database of BT Agreements/ Compacts.

  38. After the Bayan Talk

  39. III. MONITORING AND SUBMISSION OF FEEDBACK AND BT REPORTS

  40. 1. The CSCROs shall undertake its own monitoring of agency compliance with the agreements/compacts forged between the stakeholders and the concerned government agency. 2. A follow-up BT may be conducted based on request made by previous stakeholders and government agencies. The CSCRO concerned shall determine the number of BTs to be conducted for previous stakeholders and government agencies.

  41. 3. The CSCROs are also expected to submit feedback and consolidated comments from their respective CSC Facilitators and stakeholders to improve the BT process (e.g., capacity building for CSC Facilitators, BT conduct, recording of data and agreements, monitoring and follow- up, social marketing, among others.)

  42. Thank You!!!

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