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Consumer protection. Other topics:. Duty in Europe How does the economy influence politics?. topics. Bluff packages Classifications of product content Special efforts of the EU. But what exactly is consumer protection ?. Consumer protection .
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Other topics: • Duty in Europe • How does the economy influence politics?
topics • Bluff packages • Classifications of product content • Special efforts of the EU
Consumer protection • Advertising appeals to subliminal perception of the consumers to influence them Consumers need to be protected • This association wants to reach the tranparency of consumer information
Consumer protection • (Part of the German law BGB ) • Informs the population in detail about consumer goods and their producers. • It says: • If a product/service is not in accordance with the agreement, you can return it and get reimbursement. • Helps people against deceptions by, for example, cell phone providers, sweepstakes, unfair prices, nerve-wrecking advertisment, etc.
Consumer protection • Balancing asymmetry between producer and consumer • But: The different regulations of consumer protection are not always well defined • For instance, sometimes they overlap with matters of environmental protection Legal conflict cases
topics • Bluff packages • Classifications of product content • Special efforts of the EU
Everyone is familiar with this kind of packaging and feels disappointed because the content is less than expected Bluff packages
Bluff packages • Using bluff packages, it is more difficult to see what‘s really inside. • Deception of the consumer • If there is more than 30% of air inside of an opaque packaging, the product is not permitted (actually)
May last year: 30 different products were tested (Germany).23 of them had more than 30% of air included. Most air was contained in german Lollipops and „Fisher-man‘sFriend“, including 90% of air. Bluff packages
topics • Bluff packages • Classifications of product content • Special efforts of the EU
Classifications of product content • Packages of food must have the following information: • Name of the food • The net quantity • If needed the exact alcohol content T This must be visible for the customer at one glance
Classification of product content • Also listed : • The ingredients • Expiry date • Allergy causing ingredients • Nutritional value of food
topics • Bluff packages • Classifications of product content • Special efforts of the EU
Special efforts of the EU • There‘s only one currency in Europe • You can buy products on the internet (without the ability to check them !). You could be deceived
Special efforts of the EU • Population shall get confidence in cross-border trades • That‘s why there are rights like ‚you can return incorrect products‘ (2000x/year) and other specifically defined protection mechanisms • Make-up, clothes....
Conclusion • Pity that some rules aren‘t met. • Generally, a menbership in the EU has automatically many advantages and provides protection against deception