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M I C H A E L J A C K S O N ‘ S C H A L L E N G E O F C H A N G E. I N N O V A T I V E T H I N K I N G e-COMMERCE & TOURISM IN THE NEW ECONOMY.
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M I C H A E L J A C K S O N ‘ S C H A L L E N G E OF C H A N G E I N N O V A T I V E T H I N K I N G e-COMMERCE & TOURISM IN THE NEW ECONOMY
“Of the 60% of large Egyptian enterprises utilising the internet for business, 80% only send and receive emails. Of these, only 26% are making any attempt to leverage the internet to deliver products or services online.” - www.souk.com Nov 09
Trade 1950 Research 1960 SMS 2001 24 +32 000 000 000 day Version2.009 e-Mail 1994 Mail 1970 +4 000 000 sec Phone Calls 1980
1950’s:Weeks 1950’s 2000’s:Instant 1960’s: Days 2013 37 paychecks away 1990’s:24hrs 1970’s: Minutes 1980’s: Now
Inside Obama’s Head Be pro-active & disregard dogma Focus on your core competency& take responsibility Stick to the key business issues ( work / cash / health / technology ) Be accountable for what you do
The 1980’s .5 m 1980 / 1.1 b 2009
The 1990’s 20 k 1950 / 1.5 b 2009
2000 - 2003 1.5 b email addresses 2009
2004 – ‘07 3 b songs downloaded
2008 - 2010 600 m SmartPhones 2009
Today’s customers have all the knowledge,options,choices&thepower What they don’t have is loyalty
Be afraid of your customers, because those are the folks who have the money Your competitors are never going to send you money
No barriers Cooperation Skill sharing Solutions Customer-centric Global Divide & rule Secrecy Silo mentality Products Business–focused National Then Now
Oil Weather Inflation meltdown? 1973 FoodPrices RealEstate War in the Gulf
The financial crisis won't lead to end of capitalism or a depression” “...the solution lies in the amount of innovationtaking place; whose investment is actually greater today than ever
New business requirements A clearly understood brand identity A strongpeople& technologyfocus A detailed understanding of the moderneconomic mindset Being always on,always different, always changing & always available
We must confront ourselvesin order to achieve growth & deal with the issues of today
M I C H A E L J A C K S O N ‘ S C H A L L E N G E OF C H A N G E T H A N K Y O Umichael@theothermichaeljackson.com