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Immersive Virtual Humans for Educating Medical and Pharmacy Communication Skills

Immersive Virtual Humans for Educating Medical and Pharmacy Communication Skills. A. Raij, A. Kotranza, B. Rossen, J. Chuah, L. Cao, B. Lok Computer and Information Science and Engineering J. Cendan Surgery D. Beck, C. Kimberlin Pharmacy R. Ferdig, J. DePietro Education

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Immersive Virtual Humans for Educating Medical and Pharmacy Communication Skills

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  1. Immersive Virtual Humans for Educating Medical and Pharmacy Communication Skills A. Raij, A. Kotranza, B. Rossen, J. Chuah, L. Cao, B. Lok Computer and Information Science and Engineering J. Cendan SurgeryD. Beck, C. Kimberlin Pharmacy R. Ferdig, J. DePietro Education H. Shah, A. Gehlot, A. Gucwa, B. Rossen, A. Foster, C. Kalaria, D. Lind Surgical Oncology K. Johnsen Engineering L. Cuty-Ruiz, M. Feldmen Medicine

  2. Project Overview • Started Spring ’04 • n > 2100 health care students • One of the most experienced VH/VR experiences • Integration at five institutes • University of Florida • University of Central Florida • Medical College of Georgia • University of Georgia • Keele University (U.K.) • 21 person team • Computer Science • Medicine • Education • Psychology

  3. Virtual Patients • Speak to a life-size VH • Interview a virtual patient via the web • Visit a virtual patient in Second Life

  4. Developing Virtual Character Conversation Model • Virtual People Factory • Web-based interface • End-user creation of content • Pharmacy patient • Create a VP in two weeks • In 6 months • Over 2000 interactions • 12 end-user created scenarios • End-user created scripts can reach 85% accuracy

  5. After-Action Review • Students • Students received email with link • Sample student (Brent/45169) • Self-directed review of content, video, and feedback • Compare against experts • Educators • Educators can review student interactions • Data from study • Filter based on user background • Level of expertise • Gender • Educator-defined metrics • Identify trends and outliers

  6. Physical Examinations of Virtual Human Patients • Mixed reality humans • Passive-haptic interface to life-sized virtual human • Applications • Clinical breast exam • Prostate exam (upcoming) • Medical students can • Concurrently practice physical examination and communication skills • Get real-time feedback of exam performance • Coverage • Pressure

  7. Abnormal Findings: Cranial Nerve • Multi-tool interface to VH • Wii Remote controls multiple virtual tools used in eye exam • Gestural and tool input, in addition to speech • Medical students can • Experience interactions difficult to curricularly plan or are infrequent occurrences • Learn how to use neurological tests to diagnose a patient with a vision disorder

  8. Biases with Virtual Humans • Small visual change => large behavioral change in Empathy • Empathy correlates with real world bias • People treat the VHs below differently “Could this be cancer?”

  9. Community Outreach: Museum of Science and Industry • Science museum in Tampa, FL • 5th largest in US (75,000 sq ft.) • 1 million guests • Integrate a VH interaction • The Amazing You exhibit • Lifelong wellness information • Fall ’09 • Inspire, Inform • Explore race, VH bias

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