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Staffing and Outsourcing

2014 Transmission & Distribution Benchmarking Data Review Conference. Staffing and Outsourcing. June 25-27, 2014 Nashville, TN. Agenda. Introduction Guidelines Statistical Report Anomalies, Issues, Outliers and Corrections Further Analysis. Staffing FTE:

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Staffing and Outsourcing

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  1. 2014 Transmission & Distribution Benchmarking Data Review Conference Staffing and Outsourcing June25-27, 2014 Nashville, TN

  2. Agenda • Introduction • Guidelines • Statistical Report • Anomalies, Issues, Outliers and Corrections • Further Analysis

  3. Staffing FTE: Count all company employees assigned full time to a function, including direct labor, supervision, administrative support and technical support Add in partial counts for part-time employees (seasonal employees or employees who work less than 40 hours per week) and for full-time employees who split their time across different functions When calculating FTE value use 2080 hours per year as the denominator. 50% guideline: Include a person in a function if they spend at least 50% of their time on that function. If a person divides their time so that they don't spend 50% on any single function, count them in the “Other” category. Outsourcing Percentages: Estimate and report the percent of the total direct labor work for each functional area that was performed by contractors rather than company employees. You may use different methods to estimate these outsourcing percentages such as % of total labor hours, % of total miles built, etc.. There are text questions in the survey that ask you to identify the method(s) used. Guidelines -- Staffing

  4. Overall Staffing Levels – Combined T&D Company 40 missing distribution staff Questions SO15, SO20, SO25, Page 6

  5. STAFFING Questions SO15, Page 10, SO20, pg 17, SO25, pg 23 Company 28 – missing field staff.

  6. OT Hours per Employee Question SO45, Page 30 We had some companies answer with total OT hours, and most with per-employee hours. We’re hoping for per-employee figures

  7. Absenteeism Pg57, SO200 The graph is supposed to show average absenteeism for field work (e.g. linemen, substation electricians, etc.). Company 38 seems a little high. You should not be including vacation or holiday.

  8. Issues found: Staffing

  9. Thank you for your Input and Participation! Your Presenters Ken BuckstaffKen.Buckstaff@1QConsulting.com310-922-0783 Dave Canon Dave.Canon@1qconsulting.com 817-980-7909 Dave Carter Dave.Carter@1qconsulting.com 414-881-8641 Debi McLain Cook Debi.McLain@1QConsulting.com760-272-7277 Tim. SzybalskiTim.Szybalski@1QConsulting.com 301-535-0590 About 1QC First Quartile Consulting is a utility-focused consultancy providing a full range of consulting services including continuous process improvement, change management, benchmarking and more. You can count on a proven process that assesses and optimizes your resources, processes, leadership management and technology to align your business needs with your customer’s needs. Visit us at www.1stquartileconsulting.com | Follow our updates on LinkedIn Satellite Offices Corporate Offices California 400 Continental Blvd. Suite 600El Segundo, CA 90245(310) 426-2790 Maryland 3 Bethesda Metro Center Suite 700Bethesda, MD 20814(301) 961-1505 New York | Texas | Washington | Wisconsin

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