1 / 15

Social Auditing as a Learning Process New Terms of Engagement II

Social Auditing as a Learning Process New Terms of Engagement II. Susan Todd, Solstice Consulting. Outline for session. What is social auditing and how do organizations learn from it? VanCity case study Questions and sharing of stories Focus on AA1000s. What is social auditing.

elvina
Download Presentation

Social Auditing as a Learning Process New Terms of Engagement II

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Social Auditing as a Learning ProcessNew Terms of Engagement II Susan Todd, Solstice Consulting

  2. Outline for session • What is social auditing and how do organizations learn from it? • VanCity case study • Questions and sharing of stories • Focus on AA1000s Solstice Consulting

  3. What is social auditing • social and ethical accounting, auditing and reporting (SEAAR) • a way of measuring, reporting and ultimately improving on social, ethical and environmental performance • usually involves independent assurance • stakeholder engagement is key Solstice Consulting

  4. AA1000 Process Model With permission of AccountAbility

  5. Stakeholder Dialogue Review policies & commitments Disclosure Audit sign-off Decide scope Set commitments and targets Stakeholder based design Draft report Define Indicators Gather & test data Stakeholder consultation The SEAAR Cycle Solstice Consulting

  6. Why do social audits? • outward motivation - accountability • inward motivation - learning • in current practice, focus is accountability Solstice Consulting

  7. Engagement level 3 Responsiveness level 2 level 1 Compliance Evolution of behaviour Based on David Wheeler's presentation to NTE II

  8. First generation social auditing • premise: build trust through accountability and shared information • objective: embed stakeholder engagement in business process • outcome: business results that meet the needs of all stakeholders Solstice Consulting

  9. Second generation social auditing • premise: stakeholder engagement drives innovation • objective: increase responsiveness to stakeholders • outcome: improved value for all stakeholders Solstice Consulting

  10. The Learning Cycle • insert ISEA slide Solstice Consulting

  11. Is it happening? • anecdotally - not as much as it could • still a focus on getting the report out • not yet reaping the benefits because engagement is not connected to the learning infrastructure • need more transparency • some bright lights Solstice Consulting

  12. Focus on AA1000 • AA1000 is the SEAAR standard developed by the Institute of Social and Ethical AccountAbility, London UK • provides guidance for reporting organizations and for auditors • AA1000s builds on standard • increased emphasis on responsiveness Solstice Consulting

  13. AA1000s stakeholder engagement module • rationale: organizations are investing heavily in stakeholder engagement without meeting their own or stakeholders’ objectives • objective: recognize effective stakeholder engagement Solstice Consulting

  14. Quality dimensions in stakeholder engagement • inclusiveness - who is included • procedural - design and implementation • responsiveness - taking action on the basis of the engagement • outcomes - what happens, with what costs and benefits, for whom? Solstice Consulting

  15. Solstice Consulting • Sustainability and Accountability • email: susantodd@shaw.ca • phone: (604) 444-2080 • 1606 Maplehurst Circle, Burnaby, V5A 3Z1 Solstice Consulting

More Related