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e-Homecare. George Gannon Pharmacy Operations Manager UCLH Pharmacy Purchasing & Distribution Interest Group Nov 2010. Introduction. Background Wholesalers & Homecare suppliers Growth in Homecare over the past 5 years Need Drug expenditure needs to be identified and managed
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e-Homecare George Gannon Pharmacy Operations Manager UCLH Pharmacy Purchasing & Distribution Interest Group Nov 2010
Introduction Background Wholesalers & Homecare suppliers Growth in Homecare over the past 5 years Need Drug expenditure needs to be identified and managed No standard method for the NHS
Project outline Objectives To introduce e-trading to a homecare supplier Stream line processes Reduce paper Reduce processing time Increase accuracy through out Quicker payment process Re-engineer the "Proof of delivery" approach Create roadmap for others to follow
Project outline Scope Decided early not to include e-prescription Simple homecare not complex homecare Use only existing technology with minor tweaks
Project Team Alliance Healthcare Project Mgr Central Homecare Ltd Diskel / Pegasus UCLH Pharmacy Purchasing Team UCLH Pharmacy systems PIMS Global Health exchange / Powergate
UCLH – Central Homecare E –Trading Model 2. Order Items are matched to Central Homecare Catalogue items in PowerGate. Central Homecare PO PO 1. UCLH creates POon Pharmacy System and exports to PowerGate.
UCLH – Central Homecare E –Trading Model 4. Prescription faxed to Central Homecare – contains patient details, address etc.Order No. written on prescription. 3. e-Order received by Central Homecare via GHX Exchange (PMS). 2. Order Items are matched to Central Homecare Catalogue items in PowerGate. INV INV ASN ASN Central Homecare PO PO 1. UCLH creates POon Pharmacy System and exports to PowerGate. 5. Goods delivered to Patient 7. Central Homecare transmits ASN via GHX Exchange. 8. Goods Receipts created in PowerGate from ASN data and passed back to Pharmacy System via new interface. 10. Central Homecare transmits e-invoice via GHX Exchange. 11. e-Invoice passed back to Pharmacy System via existing interface. 12. Three-way match on Pharmacy System and interface to Finance system triggers Central Homecare payment. 9. Goods Receipts created on Pharmacy System from imported PowerGate GRNs.Stock automatically issued to Patient. 6. Patient signsfor delivery.
E-Homecare model for other PowerGate Users to trade with Central Homecare … 4. Prescription faxed to Central Homecare – contains patient details, address etc.Order No. written on prescription. 3. e-Order received by Central Homecare via GHX Exchange (PMS). 2. Order Items are matched to Central Homecare Catalogue items in PowerGate. INV INV Central Homecare PO PO ASN 1. Hospital creates POon Pharmacy System and exports to PowerGate. 5. Goods delivered to Patient 11. Three-way match on Pharmacy System and pass to Finance for payment. 7. Central Homecare transmits ASN via e-mail. 8. Goods Receipt manually created on Pharmacy System.Stock issued to Patient. 10. e-Invoice passed back to Pharmacy System via existing interface. 9. Central Homecare transmits e-invoice via GHX Exchange. 6. Patient signsfor delivery.
Benefits CHL transitioned from no e-trading to full e-trading capability. UCLH created a full procure to pay solution completely paperless. We have created a generic flexible model to accommodate customers at different stages of e-enablement.
CHL Benefits Stock process more efficient - order attached directly to CHL stock coding Accuracy of invoicing Additional audit tool to ensure all services are invoiced Additional Service to offer the NHS to aid collaborative goals in terms of realising the benefits.
CHL Benefits • Time saving on courier POD's • Minimal to no chance of non-delivery of documents • Cost savings (paper/postage/phone calls etc.) • Payment of invoices quicker as no paper chain.
UCLH Benefits Time saving quicker to process (approx. 50%) No chasing copy invoices No outstanding debt Big advantage over paper process The more we do the more efficient to process
Further Forward Extend scope: More complex e orders eg to include delivery/ service charges or nursing charges Work with an Ascribe, JAC and Bedford site to prove concept in other systems Engage Ascribe and JAC via NHS users to collaborate on interface development to achieve full e functionality as with our solution.
Next Princess Royal Hospital Orpington Kent UCLH non homecare
Thank you • Julian Tysoe • Kirsteen Docherty • Roberto Alverez • Steve Wyatt • Mark Rosten • Brian Fisher • Jacqui Melaisi • Gaurang Majmudar • Jo Langley • Phil Willans • Paul Bailey • Ash from Diskel