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Mitchell Technology Group, LLC. At Mitchell Technology Group LLC, we understand what it takes to get the job done. We strongly believe that our success rests upon developing and maintaining long-term business partnerships through customer satisfaction.
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Mitchell Technology Group, LLC At Mitchell Technology Group LLC, we understand what it takes to get the job done. We strongly believe that our success rests upon developing and maintaining long-term business partnerships through customer satisfaction. We would be honored to continue our relationship with UTHSC. We hope that you will find the enclosed information informative. We fully understand this rapidly changing industry and look forward to enhancing our professional relationship. Should you have any questions, please contact us at: Mitchell Technology Group, LLC 3331 Kirby Parkway Memphis, TN 38115 901-363-2448 Sincerely, Marvell Mitchell marvell@mtgllc.com
Mitchell Technology Group, LLC 3331 Kirby Parkway Memphis, TN 38115 901-363-2448
Executive Summary Mitchell Technology Group, LLC, has provided products and services for hardware and software to customers in the Mid South area for the past 17 years. The quality of service that has been provided will continue in to the future. We believe that quality and service are our niche in the market place. Mitchell Technology Group, LLC, and its employees will: Respond to all RFPs in a timely manner Handle any and all customer request in a timely manner Inform and educate customer of products and services that will effect their industry Invoicing will also be done in a timely manner
Marvell R. Mitchell Managing Partner BBA, University of Memphis 36 Years of Information Systems Experience 18 Years in Business Ledelle Mitchell Partner and Office Manager BBA, University of Memphis 17 Years of Information Systems Experience 17 Years in Business Ownership
Licenses And Professional Affiliations • Mid-South Minority Business Council • Memphis Regional Chamber of Commerce • Black Business Association • Society of Entrepreneurs Roundtable • Jackson, TN Chamber of Commerce • Uniform Certification Agency – Certified Minority Business
Company Structure 10.5 Years Average Length of Service
Solutions and Implementation Mitchell Technology Group, LLC, will provide estimated time of arrival for purchased equipment to UTHSC Purchasing within 3 business days. All goods provided by Mitchell Technology Group, LLC, shall be provided based on availability of requested product and shall be uniform in appearance and in accordance with generally applicable standards in the industry. In the event that warranty repairs are needed on equipment purchased on Order Letter, Mitchell Technology Group, LLC, will provide telephone to assistance UTHSC staff within 1 business day of notification. Vendor Qualifications Mitchell Technology Group, LLC, is in compliance with all City of Memphis, Shelby County and Tennessee licensing, bond and insurance requirements.
Authorizations • Hewlett Packard/Compaq –Authorized Sales and Service Provider • Dell –Authorized Distributor • IBM/Lenovo –Authorized Sales Agent • Microsoft –Authorized Distributor • Symantec – Authorized Agent • Fujitsu – Authorized Agent
Customer List • Memphis Light Gas and Water • Regional Medical Center • LeMoyne Owen College • University Of Tennessee Health Science Center
References • Memphis Light Gas and Water – Ms. Camela Mitchell 220 South Main Memphis, TN 38103 901-528-4701 Scope of Work: Printer Sales, Service and Repair • Shelby County Sheriffs Dept. – Ms. Kim Green 201 Poplar Avenue, Seventh Floor Memphis, TN 38103 901-545-3077 Scope of Work: Computer Sales, Service and Repair • LeMoyne Owen College – Mr. Jesse Chatman 807 Walker Memphis TN 38126 901-870-2944 • University of Tennessee – Mr. Bobby Thomas 847 Monroe Avenue Memphis, TN 38163 901-448-6030 Scope of Work: Computer Sales, Service and Repair
Mitchell Technology Group, LLC Indemnification Mitchell Technology Group, LLC, shall indemnify and save harmless UTHSC from actions or omissions of Mitchell Technology Group, LLC, in connection with this agreement, except to the extent that such claims arose out of the wrongful acts or omission by our clients. Insurance Coverage Nationwide Insurance – Larry E. Crum 5165 Poplar Ave Memphis TN 38117 Business Liability – Policy No. ACP GLO 5643566957 Workers Compensation – Policy No. ACP WCK 5643566957 Business Automobile Liability Allstate Insurance – Policy No. 968 356 706
Proven Track Record • Contracts as well as services dating back to 1997 with our clients and continuing currently. • Quality products and services provided to the Clients for the past 16 years • Awarded $1 million in revenues for 2005 • 2005 MED Week Technology Firm of the Year • 2007 Business of the Year (MMBC)
Mitchell Technology Group, LLC Warranties Are provided by the manufacturer on hardware as well as software Services are warrantied at the time provided.
Current Contractual Obligations • City of Memphis • Shelby County Sheriff’s Department • Memphis Light Gas and Water • Regional Medical Center
Mitchell Technology Group, LLC Additional Data • MBE Certification via the Uniform Certification Agency • Invoices are to be paid within 20 days