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Welcome!

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  1. Welcome!

  2. Audio Tips Today’s audio is streaming to your computer’s speakers or headphones. Too loud or soft? Adjust volume level in the Audio broadcast box: Lost all sound? Hear an echo? Select Leave Audio Broadcast or click X to close box(es). Then rejoin.

  3. Need Help? Please post technical support questions into the Q&A Panel. Step 1: Type problem in the dialog box. Step 2: Click Send.

  4. Chat Etiquette Use Chat to talk with attendees and presenters about the topic. Do not post technical questions to Chat. And if you’re tweeting, use this hashtag:#learntrends

  5. Telephone Access If you not able to listen via your computer, you may join by phone. Step 1: Click on Request under the participants list. Step 2: Call the toll-free number provided. Step 3: Enter “#” following Access Code and Attendee ID.

  6. Customize your experience Panels can be minimized or expanded Hover over edge of panels to drag and resize

  7. Remember to post to Q&A panel if you need technical assistance. Other Technical problems? Contact WebEx support Phone: 1-866-229-3239 Day 1 Event Number: 713 873 812 Day 2 Event Number: 713 164 201

  8. WebJunction the learning place for libraries Our mission – be the place where public library staff gather to build the knowledge, skills and support we need to power relevant, vibrant libraries. Our vision – vibrant, relevant libraries in every community.

  9. Thanks to the generous support of the following state library agencies, WebJunction offers webinar programs for free to all who wish to attend: State Library of Kansas Maine State Library Minnesota State Library Agency & Minitex Missouri State Library State Library of North Carolina State Library of Ohio Access Pennsylvania Library of Virginia Washington State Library Arizona State Library, Archives and Public Records Connecticut State Library Florida Department of State’s Division of Library and Information Services Georgia Public Library Service State Library of Iowa Idaho Commission for Libraries Illinois State Library Indiana State Library

  10. Promotes quality continuing education for all library personnel. Helps library staff network with other continuing education providers for the exchange of ideas, concerns and solutions. Serves as a source for continuing education assistance, publications, materials, training and activities. Advocates for quality library continuing education at both the local and national levels.

  11. Membership Benefits • Discounts on pre-conference such as the 2012 Disney Pre-conference: Quality Service Training for Staff. • Automatic membership to the American Management Association (AMA) (preferred professional) with 10% discount on courses and free access to web resources. • Get involved nationally! Learning Round Table members present at national conferences (including online conferences like this one), blog at ALALearning.org, contribute to our wiki and newsletter, and plan programs and events at ALA. • Whatever your continuing education responsibilities, the Learning Round Table can make you more effective! alalearning.org facebook.com/ALALearning

  12. Production Team Learning RT Sharon Morris Mary Beth Faccioli Maurice Coleman WebJunction BethaGutsche* Jennifer Peterson* Kathleen Gesinger Kendra Morgan Sharon Streams Zola Maddison

  13. Questions for Discussion • Conference Question: “How can you cultivate a culture of learning?” • Break Question: “What are your next steps using what you learned in this session?” • Presenter provided questions • Questions available for viewing parties • For those viewing archives • For additional discussion on WJ

  14. Viewing Parties

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