HARVARD LIBRARIES TABLE OF CONTENTS SERVICE

1. HARVARD LIBRARIES TABLE OF CONTENTS SERVICE Amira Aaron Manager, Digital Content and Access Services Harvard University Library Office for Information Systems amira_aaron@harvard.edu INTEGRATING SFX & E-MAIL TOC ALERTS

2. THE PROBLEM • At Harvard, users must authenticate even on campus • The reason for this is a complex cost distribution process based on usage statistics by faculty/dept. • Publisher alerts of new content do not allow for direct linking to content without authentication • Appropriate copy problem

3. INTERIM SOLUTION • Searched for a centralized TOC service which would provide the openURL in e-mail alerts • TDNet was the only one at the time who agreed to implement this – worked with them to get it right • SFX buttons are also included online with TOC’s on the site • SFX prompts authorization & solves appropriate copy problem • SFX also allows us to promote print copies if available

7. ISSUES WITH THE SERVICE • Now about 500 accounts on campus • Issues are mostly not specific to TDNET • All TOC services now use the British Libraries Inside service and it’s slow – not for cutting edge research • Publishers’ sites are much more current • Still some degree of centralized management of accounts • We still match holdings to offer only what we have online or in print – problem with inactive print copies

8. THE REAL SOLUTION • We have been asking publishers and vendors to make their alerts openURL enabled – not a priority • Needs support from other libraries and organizations • We can do more to persuade publishers and vendors and educate them about how SFX encourages use of materials