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Reablement evaluation using RBA April 2010

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Reablement evaluation using RBA April 2010

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    1. Reablement evaluation using RBA April 2010 Steve Pitt

    2. RBA Wales CHC

    3. Health Warning! No oracle! OBA is not a religion – a set of tools and ideas which builds on existing practice Practical and participatory London OBA

    4. Results Accountability is made up of two parts: Population Accountability about the well-being of WHOLE POPULATIONS for neighbourhoods – districts – counties - countries Performance Accountability About the well-being of CLIENT POPULATIONS for projects – agencies – service providers RBA Wales CHC

    5. RBA Wales CHC    

    6. Critical Issue – Do we focus on the right things? Do we focus too much on the means (process) rather than the ends (outcomes)? Do we mix up outcomes with outputs? Are we always clear about who is accountable for what? RBA Wales CHC

    7. RBA Wales CHC

    8. RBA Wales CHC

    9. RBA Wales CHC

    10. Turning the Curve - the Leaking Roof (Outcomes Thinking in Everyday Life) RBA Wales CHC

    11. RBA Wales CHC

    12. RBA Wales CHC

    13. RBA Wales CHC

    14. RBA Wales CHC

    15. RBA Wales CHC

    16. London OBA

    18. Population and Performance Accountability London OBA

    19. The RBA Journey – From Talk to Action RBA Wales CHC

    20. Value of OBA Focus on outcomes, not process Clarifies distinction between population and performance accountability Clarifies contribution relationship between population and performance accountability Focuses minds on who needs to be involved and for what purpose Hierarchy of performance measures – primacy of ‘what makes a difference’ London OBA

    21. RBA Wales CHC

    22. Exercise 1 – Defining Outcomes Using Mark Friedman’s definition: A condition of well-being for children, adults, families or communities What are the main outcomes we are trying to contribute to through this project? What should be the main outcomes we are contributing to? RBA Wales CHC

    23. Exercise 2 – A 5-step method for identifying performance measures Step 1. How much did we do? Step 2. How well did we do it? Step 3. Is anyone better off? If your program works really well, in what ways are your customers’ lives better? How could we observe this? How could we measure it?” Step 4. Headline measures Step 5. Data Development Agenda RBA Wales CHC

    24. Report Card outcomes contributed to by project key performance measures relating to each outcome area, and charts showing actual performance the story behind the baseline – where did we come from, what did we do, where are we now which partners were involved? Any we need more contribution from? etc. What works? What has worked, including low cost and off the wall ideas? And what might be worth trying now? Learning for other projects (using insight cards) RBA Wales CHC

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