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Santa Rosa County. Commercial Permitting. Overview. Plug for Development Services Center Permitting Process & Trends Common Issues Handouts Available: DS Contact Brochure Change of Occupancy Brochure County Process Flowchart DS Newsletter SRC Services Directory.
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Santa Rosa County Commercial Permitting
Overview • Plug for Development Services Center • Permitting Process & Trends • Common Issues • Handouts Available: • DS Contact Brochure • Change of Occupancy Brochure • County Process Flowchart • DS Newsletter • SRC Services Directory
Development Services Center • Development Services Center is hub for permitting processes for residential and commercial development • 6051 Old Bagdad Hwy, Suite 201 • Hours: M-F 7:00 – 4:30 • Satellite office for permitting and intake at South Annex in Midway • 5819 Gulf Breeze Pkwy • Hours: M, W, F 9:00 – 2:00 • Phone: 850-981-7000
Development Services Center • Spatial consolidation in 2009 of Building Inspection Division and Planning & Zoning Division • Created functional groupings of employees: Commercial, Residential, Addressing, Board Support, etc. • Groupings facilitated: • Interdepartmental communication and learning • Increased efficiency in staff and resources • Process consolidation • Project management approach for commercial projects • Less fragmented regulatory framework Goal Achieved:BetterCustomer Service
Development Services Center • Project Management • Assigned staff point of contact • Regular check-ups on project progress from pre-application to occupancy • Proactive = problems identified earlier (or before they happen) Better communication provides a smoother process for the customer and the County
Development Services Center • Pre-Application Meetings • Free service to customers • Meet with the review staff and discuss project details • Customers receive up-front info before committing time and money Better informed customer = happy customer!
Development Services Center • Website www.santarosa.fl.gov/developmentservices • Website organization mirrors physical organization • Public data available – permit records (GoPermits), compliance records (GoCompliance), development orders issued • Regulations, codes and area plans • Robust mapping system (GoMaps) • Request addresses online, submit complaints online – the list of online tools is constantly growing!
Commercial Permitting Process • Process Overview: • Investigate, Investigate, Investigate! • Pre-Application Meeting (highly suggested) • Plan Submission, Review & Permitting (cycle) • Construction & Inspections • Occupy! • County commercial permitting usually involves two distinct review and approval processes • Site – Land Development Code & local ordinance • Building – Florida Building Code, Florida Fire Prevention Code & local ordinance • Some overlap • Since DSC creation, we’ve added a project management role for the benefit of our customers
Commercial Permitting Process • Development typically falls into three “categories”: • New Construction – vacant site or new building(s) • Change of Use/Occupancy – existing building(s) • Remodel – existing building(s) • Points to consider: • New construction is often more straightforward (starting from scratch) • New construction often involves the customer hiring more design professionals & consultants • Change of Use/Occupancy is typically quicker and can be less costly (depending on specifics) • However, important point is that requirements are very site/building specific – no easy checklist
Commercial Permitting Issues Biggest Permitting Issue = Complexity • Santa Rosa County is only one piece in the puzzle! • Projects often involve: • Federal Agencies (USACOE) • State Agencies (FDOT, FDEP, NWFWMD, Health Dept., etc) • Local Agencies (County, City, Utility Providers, Independent Fire Districts)
Commercial Permitting Issues Fire Districts (Navarre & Midway) NWF Water Management Army Corps Florida DEP City (inside city limits) Customer Florida DOT Gulf Power/ EREC/ Chelco Health Dept Florida Hotels & Restaurants Florida Dept of Ag & Consumer Services
Commercial Permitting Issues • Other Common Issues: • Lease before you learn • Often approval is required but not obtained • Landlord vs. Tenant • Who is responsible for what? • Start-Up and Overall Costs • Permitting cost is typically minor compared to construction cost • Tap (impact) fees • Financing
Commercial Permitting Process Q & A Contacts: Website: www.santarosa.fl.gov/developmentservices Development Services Phone: 850-981-7000 Joshua Dault: 850-981-7079 or joshuad@santarosa.fl.gov Leslie Statler: 850-981-7086 or leslies@santarosa.fl.gov