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An Introduction to IBM Tivoli Monitoring 6.2.1

An Introduction to IBM Tivoli Monitoring 6.2.1. Tivoli User Group Meet (Pune), 18 th April 2009. IBM Tivoli Monitoring 6.2.1. What ITM is - Service Management What ITM does – Visibility, Control, Automation Monitoring Space and Scalability Advanced Features and Customization

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An Introduction to IBM Tivoli Monitoring 6.2.1

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  1. An Introduction to IBM Tivoli Monitoring 6.2.1 Tivoli User Group Meet (Pune), 18th April 2009.

  2. IBM Tivoli Monitoring 6.2.1 • What ITM is - Service Management • What ITM does – Visibility, Control, Automation • Monitoring Space and Scalability • Advanced Features and Customization • Problem Determination • Questions

  3. IBM Tivoli Monitoring 6.2.1 – Service Management VisibilityVisualize service performance and health across all network, server, middleware and application components. Business ServiceManagement ControlIncrease effectiveness and productivity, reduce errors and improve availability through consolidated tooling. AutomationKeep costs under control as all aspects of infrastructure grows with integrated policy-based automation. ApplicationAvailability Consolidated OperationsManagement

  4. IBM Tivoli Monitoring 6.2.1 - Visibility

  5. IBM Tivoli Monitoring 6.2.1 - Control • Situations allow operators to quickly distribute a set of conditions to determine if a potential problem exists in any monitored resource • Out-of-the-box situationsprovide immediate returnon investment and fasttime to value • Extended situations reducefalse alerts and raiseconfidence of operators thatalerts are real. • Tight integration into rootcause analysis toolsimprove mean time torecovery

  6. IBM Tivoli Monitoring 6.2.1 - Automation • Take Action allows for entry of individual commands and either manual or automated processes to be executed in response to an individual situation • Out-of-the-box take actionsprovide immediate returnon investment and fasttime to value • Personalized take actions cancapture a local best practice forunique situations and execute itpreemptively • User-defined text can alsoimbed knowledge that maybe unique to a particular situation

  7. IBM Tivoli Monitoring 6.2.1 - What ITM does • Runs as framework components, plus intelligent agents on monitored and/or monitoring infrastructure • Collects metrics and reports them, per configuration • Raises events, takes action, runs automation policies, per configuration • Gives you key status indicators for your entire infrastructure at a glance and at a single console

  8. IBM Tivoli Monitoring 6.2.1 – Your Workspace

  9. IBM Tivoli Monitoring 6.2.1 – Your Workspace

  10. IBM Tivoli Monitoring 6.2.1 – Architecture overview

  11. IBM Tivoli Monitoring 6.2.1 – What can you monitor?

  12. IBM Tivoli Monitoring 6.2.1 – Scalable Architecture • One Hub TEMS necessary, remote REMS can be added to allow scaling • One or more Warehouses if you decide to collect metrics over time. Else, you deal with only real-time data. • About 500 agents per [R]TEMS • Large installations can have > 10K OS + app agents

  13. IBM Tivoli Monitoring 6.2.1 - Advanced features and customization Agent customization • Agent Builder • Eclipse based GUI for agent development • Generates agents for Windows, AIX, Linux, Solaris, HP-UX • Incorporates queries, situations and workspaces • Creates an installable image – local install and remote deploy image

  14. IBM Tivoli Monitoring 6.2.1 - Advanced features and customization

  15. IBM Tivoli Monitoring 6.2.1 – Agent Builder

  16. IBM Tivoli Monitoring 6.2.1 - Advanced features and customization Agent customization • Agentless Monitoring – New in 6.2.1 • You can remotely monitor operating systems using Java Managenent Extensions (JMX), Common Information model (CIM), Simple Network Management Protocol (SNMP), and Windows Management Instrumentation (WMI). • Nothing installed on target box, but need to enable these services/API’s • Easy, faster to implement

  17. IBM Tivoli Monitoring 6.2.1 - Advanced features and customization Agent customization • Universal Agent – the swiss army knife of agents • You can create UA applications (mdl) • You can interface with your enterprise using API services, Sockets, Files, Scripts, HTTP URLs, Post, ODBC, SNMP. • This covers a lot of ground, and gives you immense flexibility • Multiple applications can run in a single UA instance

  18. IBM Tivoli Monitoring 6.2.1 - Advanced features and customization • Workflows and automation • Automate tasks to be carried out under certain conditions • Start, stop policies and situations; send SNMP traps

  19. IBM Tivoli Monitoring 6.2.1 – Problem Determination • What to do when you have problems • Look up the documentation for error codes – actions listed • See if the logs tell you what’s wrong • Use the IBM Support Assistant (ISA) to analyze logs and find solutions: http://www-01.ibm.com/software/support/isa/ • IBM’s Product information Centers • Troubleshooting docs, Technotes, FAQs on the Support website • Contact IBM Support : 1800-425-6666 (Toll Free) or +91 080-26788970 • Set traces as advised

  20. IBM Tivoli Monitoring 6.2.1 Questions?

  21. IBM Tivoli Monitoring 6.2.1 Thank you!

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