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Surveillance

Surveillance . By: Terry Moritz Manny Calderon Brian Huynh Matthew Beckstead . Big Business Small Business Consumer Government. Big Business Surveillance. Motivated by profitability Interview in ABA Banking Journal with Banker Charles Williams

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Surveillance

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  1. Surveillance By: Terry Moritz Manny Calderon Brian Huynh Matthew Beckstead • Big Business • Small Business • Consumer • Government

  2. Big Business Surveillance • Motivated by profitability • Interview in ABA Banking Journal with Banker Charles Williams • Overkill or too Simple (Many Cameras from many different positions, just one black and white camera) • Security comes mostly from physical security ( knowing protocols) • Routine vault checks (if at night with police) • Routine security checks • In case of robbery stay calm, don’t be a hero, notice details of appearance.

  3. Big Business Surveillance • Tracks consumer behavior • Records credit and purchasing history (used to authorize or deny certain claims from customers) • Biometrics (use closed circuit TV to recognize people) • Follow and track customers • Business sell to Gov.

  4. Big Business Surveillance • 200 Companies produce biometrics in the US • Goss Sales approximately $1.9 billion • Just a portion of a $40 billion industry

  5. Big Business Surveillance • E- Surveillance (Internet Technology) • Breakthrough by a UK company in 2002 (Farsight) • Using internet technology cuts installation cost by 50 percent • Surveillance on employees

  6. Big Business Surveillance • Technology used to monitor employees mostly. • 526 respondents to a Electronic Monitoring & Surveillance Survey • 36% monitor time spent on computer (this includes content and actual keystrokes) • 50% store & review computer files • 55% store & review e mail massages • 65% utilize software to block access to unauthorized websites

  7. Big Business Surveillance • AMA survey and ePolicy Institute • Monitoring employees email and internet usage • Termination due to email usage • Violation of company policy. 64% • Use of inappropriate language 62% • Breach of confidentiality 22% • Termination due to internet use • Inappropriate or offensive content 84% • Violation of company policy 48% • Excessive personal use 34%

  8. Small Business Surveillance • Type of Surveillance • Security Cameras • Color Vs. black & white • Resolution • Lenses • Pan Tilt Zoom • Internet Security • Internet • DVR

  9. Cameras • Cisco PVC2300 Business Internet Video Camera • Enables access via internet for live recording • Remote Control Movement • Cisco servers • Wireless security notification • Board Cameras

  10. Vehicle Surveillance • GPS tracking via the internet • Efficiency • Productivity • Helps monitor employees • Saves money • 1 Minute Updates- $69.95 • 15 Minute Updates - $24.95 / month

  11. Monitoring Services • Surveillance Companies Growing in • India • China • Malaysia • Substantially reduce the expenditures of maintaining your digital surveillance solution

  12. Benefits of Surveillance • reduce shrinkage by catching shoplifters • Deter potential thieves • Monitor cash registers • Record evidence to prevent false accident claims • Identify visitors and employees • Monitor hazardous work areas • Increase security in and around business premises and parking lots • Meet insurance requirements • Prevent counter surveillance

  13. Home Surveillance Provider Service Self Service Q-SEE Defender • Top three companies • ADT • BRINK’S • APX Alarm

  14. Provider Service • ADT, BRINK’S, APX • SecurityLink • Fire monitoring • Carbon Monoxide Monitoring • Flood Detection • Low-Temperature Monitoring • Video Monitoring • Identity Theft Protection • Price • $$$ Installation Fee • $$ Monthly Service Fee

  15. Self Service • Q-SEE • Simultaneously display live footage, record, playback, connect via network, and back-up without any recording loss. • DVR box has pre-installed 500GB hard drive. • Remote monitoring through via internet and mobile phone with WinCE. • Night vision capability up to 30 feet. • Cost: $800 • Defender • DFST1 • Disguised as a motion sensor. • Wire free • Covert DVR system • Color camera • 2GB SD card (about 45days) • Cost: $150

  16. Other Surveillance • PC • KEYKatcher • Spysure • Cell Phone • FlexiSpy • Mobile-Spy

  17. KEYKatcher • PC Data Monitoring Hardware • Record every keystroke including e-mail, chat, IM, internet addresses, user name, passwords, and more. • Storage capacity from 64K – 4Mb or 32pgs – 2,500pgs. • No software to install. • Works on all operating systems. • Internal battery keeps time and data accurate. • Can’t be detected or defeated by anti-virus software. • Price: $50 - $150

  18. Spysure • PC Monitoring Software • See every website visited • Read every email sent or received • All keystrokes recorded • Restrict websites • Capture screen shots • Operates on Stealth Mode • Password protected • Price: $60 - $200

  19. FlexiSpy/Mobile-Spy • Cellular Phone Monitoring Software • Listen to calls or conversation • GPS tracker • Retrieve data • Text messages, call history, emails • Gain control of device • Block/intercept calls • Price: ($100 - $350) Per Year • Change phone as often as you like

  20. Government Surveillance • FBI (Federal Bureau of Investigation) • CIA (Counter Intelligence Agency) • IAO (Information Awareness Office) • US Military • DEA (Drug Enforcement Agency) • NSA (National Security Association)

  21. Tip Program • Post 9/11 • Patriot Act 2002 • Employs Mailmen, Garbage Collectors and Bankers to report suspicious activities • Large Transaction Report

  22. CIA • Created in 1947 • Foreign recognizance • 1960’s aided FBI in local surveillance of radicals, peace groups and college students

  23. ECHELON Monitors • Phone calls • Faxes • Email • ATM Network of Five countries • USA • Great Brittan • Australia • Canada • New Zealand

  24. Airplanes • Utility Spy Plane (U2) • First plane of its kind • Flies above radar • SR 71 Blackbird • Fastest Plane in the World • Outruns Missiles • RQ-1 • Remote Controlled • Five cameras • 24 Hrs of flight on one tank of gas

  25. References • Nolan, D. (2003, Spring2003). Privacy and Profitability in the Technological Workplace. Journal of Labor Research, 24(2), 207-232. Retrieved March 9, 2009, from Business Source Premier database. • Three-Quarters of Companies Now Monitor Employee Internet Use. (2005, August). HR Focus, Retrieved March 9, 2009, from Business Source Premier database. • Nancherla, A. (2008, May). SURVEILLANCE: Increases in Workplace. T+D, 62(5), 12-12. Retrieved March 9, 2009, from Business Source Premier database • With physical security Complacency is the enemy, Lauren Bielski.  American Bankers Association. ABA Banking Journal.  New York:Dec 2008.  Vol. 100,  Iss. 12,  p. 35-37 (3 pp.) • MARSHALL DIMOCK'S THEORETICAL LEGACY: REVISITING TWO CENTRAL THEMES IN HIS FREE ENTERPRISE BOOK ,Daniel Baracskay.  Public Administration and Management.  Middletown:2008.  Vol. 13,  Iss. 2,  p. 1-39 (39 pp.) • Pioneering Internet solution delivers cost-effective surveillance ,Jenny Pickles.  Facilities.  Bradford:Sep 2001.  Vol. 19,  Iss. 10,  p. 315-316 (2 pp.)

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