Role of Senior Management

1. Role of Senior Management EPA Regions 9 & 10 and The Federal Network for Sustainability 2005

2. Plan Do Check Act Continual Improvement Environmental Policy Management Review Checking & Corrective Action Planning Implementation & Control

3. The Role of Management • The EMS model is built on the premise that senior management is consistently participating or otherwise involved. • There are key points where senior management has a defined role (e.g., Policy, management review). • Ongoing support is critical.

4. Specific Expectations of Management • Be visible and positive about the message. • Show your support through organizational policy, as well as “walk the talk” by your words and actions. • Discuss the benefits of using the EMS tool; Most importantly, verbalize how it supports the mission. • Be up front and honest about the effort needed for successful implementation. • Provide resources (financial, staff, external).

5. Specific Expectations (cont.) • Provide moral support, encourage your team, and create a leadership environment that ensures success. The staff should feel that you are in it with them and committed to success. • Encourage dialogue among the various offices, units and/or facilities. Try to break down the silos! • Share performance results with the workforce. • Communicate outside the agency to share experiences and to learn from others.

6. Management Review of EMS EPA Regions 9 & 10 and The Federal Network for Sustainability 2005

7. Management Review • Separate element in ISO 14001 (4.6), • Distinct from checklists or EMS audit, • Essential part of continual improvement.

8. Top Management Should Review • Continuing suitability of the EMS and policy, • EMS audit results and compliance evaluations, • Environmental objectives, targets and performance, • Status of corrective and preventive actions, • Communications with interested parties, • Follow-up from previous management reviews, • Changing circumstances, • Recommendations for improvement.

9. Top Management Considerations Issues resulting from changes in: • Products, services, or activities, • Technological advances, • Legislation, • Expectations of stakeholders, • Financial circumstances.

10. Items to look for • Schedule for management reviews • Attendees at meetings • Minutes of management review meetings • Support for continual improvement.

11. EMS 101 for Senior ManagementBrief Overview of Environmental Management Systems (EMS) EPA Regions 9 & 10 and The Federal Network for Sustainability 2005

12. What is an Environmental Management System? • It is the tool used by an organization to manage the: • Organization structure, • Planning activities, • Responsibilities, • Practices, procedures, processes, • Resources. • It is for developing, implementing, maintaining, reviewing, and correcting/improving the approach to addressing environmental issues. • It is the structured approach that incorporates environmental considerations into day-to-day operations throughout the organization, and is designed to promote continual improvement.

13. Process vs. Performance • An EMS defines a process- “HOW” to do something, in this case, manage environmental issues. • It alone does not guarantee performance status- or “WHAT” needs to be done. For example, being in compliance is a measure of performance. • The EMS is a process used to achieve performance goals.

14. General Principles • An EMS uses the Plan-Do-Check-Act Management Model, • An EMS serves the organization and its mission, not the reverse, • EMS is a process, not an event, • An EMS is the people & their actions, not the words & aspirations, • Improvement rests on changing attitudes & behaviors “Want to, not have to”, • Start at the top, and the bottom and implement throughout.

15. Keep in mind… • The EMS and related measurement tools are just that- tools. Alone, they will not guarantee success. Do not fixate on the tool. • The organization must use the tools, not just have them. • A useful EMS is “alive”; constantly measuring performance, making adjustments, and looking for continual improvement opportunities.

16. How to Prepare for Management Review • Have a clear understanding of Policy, • Know how and why objectives and targets were identified, • Review audit findings, • Assess overall effectiveness of EMS, focusing on continual improvement.

17. ISO 14001 Elements Management Review Environmental Policy Continuous Improvement • Planning • Environmental Aspects • Compliance • Objectives and Targets • Environmental Mgmt. Programs • Checking/ • Corrective Actions • Measurement and Monitoring • EMS Nonconformance and Corrective Actions • Records • EMS Audits • Implementation • Roles and Responsibilities • Training and Communication • EMS Document Control • Emergency Preparedness and Response

18. A Viable EMS • To succeed an EMS should be: • In harmony with mission focus; • Cost effective; • Flexible; • Transparent; • Useful to the “practitioner”; • Focused on continual improvement.

19. Continual Improvement Cycle Etc. Plan Implement Implement Plan Review Implement Check Check Review Plan