The National Anti-Fraud Network NAFN

1. The National Anti-Fraud Network NAFN  Geoff Jennings Director

3. What is NAFN? NAFN is: The largest “shared service” in the country Non-profit making shared service run by & for its members which include 334 Local Authorities 5 Housing Associations 1 NHS PCT Managed by an elected Committee – includes Peter Farrow All staff are LA employees

4. NAFN Vision “NAFN will be recognised by members and standard setters as a centre of excellence in: Providing data and intelligence that supports Local Authorities in their protection of the public purse and  Assisting members in their provision of effective corporate and financial governance”.

5. Who can use NAFN services? ALL teams: Housing Benefit Fraud Teams Trading Standards Internal Audit Parking Debt recovery Procurement Housing Council Tax ETC!

6. What do we do? 3 core services: Data acquisition: We specialise in legally obtaining data; Includes all available open sources And from “closed” sources (where your powers permit) Intelligence: Data sharing Analysis Processes & systems Outputs & products Sharing best practice Policies & procedures Investigation Framework

7. Benefits of using NAFN Legality Efficiency Effectiveness

8. Legality Our processes: comply with the law & best practice We aim to achieve ISO accreditation in November 2009 Our staff are fully trained & accredited: Intelligence officers SSFA Authorised Officers SPoC’s We remove the risk of inexpert staff breaching data protection

9. Efficiency Our unit costs are below in-house costs We free up staff time to focus on core work On-line submission of requests via secure web-site: 4 levels of security Penetration testing Strict “Chinese walls” Manager can authorise & track all requests Quarterly recharging of Information Provider charges by team saves individual contracts & administration charges

10. Effectiveness NAFN works with: Government Departments & Agencies To develop national services Information Providers To improve availability of data Speed of response Standard setters On training, policies, & procedures

11. Service update & developments Existing services – quick review New services – improving the VFM

12. Existing services Slide 12: Credit Files Credit Files – Basic, S29.3 Experian & Equifax, SBA (£30.00)Slide 12: Credit Files Credit Files – Basic, S29.3 Experian & Equifax, SBA (£30.00)

13. New Services DVLA RIPA Telecommunications Service Foreign Vehicle Enforcement Service

14. DVLA NAFN has been approved by the DVLA as the preferred route for enquiries We are jointly developing a strategy which will provide much more efficient & effective data retrieval than could be achieved by individual members DVLA strategy is to link across EU NAFN will link members with that strategy

15. RIPA SPoC Telecommunications Service Home Office & IoCCO are actively supporting NAFN to develop a secure, central RIPA SPOC service Will retrieve telecommunications data electronically through on-line connections to information providers Centrally designed processes designed with IoCCO Hope to launch service at the end of this year

16. NAFN Foreign Vehicle Enforcement Service Primarily for enforcement of traffic violations Trace & recovery of penalty (no win, no fee) Negotiated rates (25% discount), Trial completed successfully National launch from May 2009 Central service will provide intelligence on: Repeat offenders Hot spots Country of origin Just agreed that service can be used where there is a criminal investigation Slide 24: eBay and Paypal Generally need to do eBay check prior to Paypal, as Paypal request more information. Can be incredibly useful Slide 24: eBay and Paypal Generally need to do eBay check prior to Paypal, as Paypal request more information. Can be incredibly useful

17. Fraud:Key players National Fraud Strategic Authority National Fraud Reporting Centre SOCA CIPFA “Red book” training Audit Commission – NFI NAFN: Data Services Investigation Framework; library of legislation, policies, forms, processes etc Intelligence/risk management systems

18. How do we assess risk? Within teams? Insurance HB Internal Grant Blue badge Procurement Employee vetting Within organisations? Political Economic

19. Recording & analysis Ensure that data is able to be used “Your data will be used to prevent fraud …” Common recording of risk types, classifications Common forms & demographics IT systems enable data to be merged/compared/analysed

20. Intelligence:What is it? Analysis of data producing Strategic Risk Assessment Ranking risks for stakeholders Securing support for tactical response Securing & managing resources Tactical response: Publicity Penalties Resource allocation Targets/subjects – open or closed

21. Key points NAFN ensures that data is obtained legally, efficiently & effectively We provide efficiency savings which outweigh the cost of membership We work with key partners to develop national services We will support you to develop effective data recording, data sharing & intelligence/risk management systems which meet national standards & requirements

22. Thanks for listening: Only able to skim the surface of our services Please contact me for more information: Geoff Jennings 01509 219962 07917 172519 geoff.jennings@btconnect.com