IT Staffing Services Information Technology Staff Augmentation Contracts (ITSAC)

1. IT Staffing ServicesInformation Technology Staff Augmentation Contracts (ITSAC) Power to Purchase Session April 28, 2011

2. Meeting Opening • Welcome and Introductions • Agenda Review • ITSAC Overview • Customer Eligibility • Procurement Compliance • ITSAC Program Statistics • ITSAC Process • Best Value • ITSAC Vendor Status • Questions • Closing 2011 Power to Purchase Technology Expo

3. ITSAC Overview • IT Staffing Services contracts provide for temporary IT staffing augmentation services on a time (hourly) basis. Contracted staff render services and are paid on an hourly basis. • IT Staffing Services contracts do not provide for deliverables-based, outsourced systems integration or application development projects, requiring acceptance of Statement of Work and authorization for payment of milestone tasks. Agencies should proceed with those procurements through DIR’s Deliverables-Based IT Services contracts. 2011 Power to Purchase Technology Expo

4. Customer Eligibility • DIR Eligible Customers include: • State Agencies • Higher Education • K-12 Independent School Districts • Cities • Counties • Municipal Water Districts • Out of State Governmental Entities – Eligible as of September 2005 • Assistance Organizations registered with the Texas Facilities Commission or the Texas Comptroller of Public Accounts – Eligible as of September 2007 2011 Power to Purchase Technology Expo

5. Procurement Compliance • Compliance with Procurement Laws • All DIR Contracts are competitively bid. State statute TEX.GOVT CODE 2054.0565 states that the ICT Co-op Contracts program meet the competitive requirements for all governmental entities. • Issuance of Request for Offer (RFO) solicitations and notice of awards are posted on the Comptroller of Public Accounts (CPA) Electronic State Business Daily (ESBD). 2011 Power to Purchase Technology Expo

6. ITSAC Statistics ITSAC Fiscal Year Spend Comparison (FY09 – FY11) 2011 Power to Purchase Technology Expo

7. Staffing Service Sales (FY09 – FY11 YTD) 2011 Power to Purchase Technology Expo

8. Staffing Service Sales (2009 and 2010) Largest channel: State Agency 2011 Power to Purchase Technology Expo

9. ITSAC Process http://www2.dir.state.tx.us/ict/contracts/itstaffingservices/Pages/itstaffingservicesoverview.aspx 2011 Power to Purchase Technology Expo

10. ITSAC Process (How to Order), Slide 1 of 4 Process for obtaining a worker using the DIR cooperative contracts for IT Staffing Services. • Customer generates and submits IT Staffing Services Request Form to DIR for competitive opportunities. Customer may proceed to item 9 below for satisfying non-competitive requirements and document purchase order file with a copy of "Best Value" justification. Best Value justification must also be submitted to DIR. • DIR generates an IT Staffing Services Solicitation and assigns the response due date. • DIR makes any necessary modifications to IT Staffing Services Solicitation and advises customer. • DIR distributes the IT Staffing Services Solicitation to the appropriate vendors and sends a copy to the customer. • DIR responds to vendor inquiries/questions regarding the IT Staffing Services Solicitation. Continued, next slide. 2011 Power to Purchase Technology Expo

11. ITSAC Process (How to Order), Slide 2 of 4 • DIR receives Vendor responses and conducts compliance review (position, price, and minimum qualifications). • DIR forwards compliant resumes and response tabulation to customer for review/selection of worker(s). • Customer schedules and conducts interviews of candidates. Customer is expected to select candidate(s) within two (2) weeks of receiving compliant resumes. • Customer identifies the worker and terms: • selection of worker(s) • negotiation of hourly rate(s) below the NTE rate(s) • identification of contract term (start and end dates) • any other related terms and conditions that do not weaken DIR awarded contracts • Customer generates a purchase order directly/payable to IT Staffing Services vendor. Customer must reference Vendor Contract Number on purchase order. Reference IT Staffing Services Vendors list. Purchase orders are effective and binding when accepted by vendor. Continued, next slide. 2011 Power to Purchase Technology Expo

12. ITSAC Process (How to Order), Slide 3 of 4 • Customer provides DIR with a copy of the finalized IT Staffing Services Solicitation response tabulation, including: • awarded vendor(s) / contractor(s) names • awarded hourly rate • quantity of hours • extended price • list of candidate(s) interviewed • Customer shall also update DIR upon termination of contractor and/or completion of project. • Customer manages worker. • Vendor submits invoices directly to the customer. Invoices are to be issued in compliance with Chapter 2251, Texas Government Code. • Customer makes payment directly to the vendor. Customers are to comply with Chapter 2251, Texas Government Code, in making payments to vendors. Continued, next slide 2011 Power to Purchase Technology Expo

13. ITSAC Process (How to Order), Slide 4 of 4 • Vendor collects and compiles all sales into a single detailed monthly report and provides that report, in the required format, to DIR. The report is submitted electronically to DIR no later than the fifteenth (15th) calendar day after the close of the previous month period. The monthly report includes the following per transaction: • company name • customer name • invoice date • invoice number • worker classification (Category, Title, Level, and Technology Type) • contractor name • awarded hourly rate • quantity of hours • extended price • customer purchase order number • contact name • customer’s complete billing address 2011 Power to Purchase Technology Expo

14. Best Value • Best Value Selection • Refers to Work Order Solicitation selections made by Customers that do not follow the competitive posting and review process. The Customer informs DIR of the intent to select a Worker and submits the appropriate procurement documentation required for the selection. Customer will determine the criteria for Best Value Selection and whether or not to use this procurement method. • Work Order Solicitation • Refers to a document submitted to Vendor by DIR outlining the description of services to be performed for a specified DIR Customer. Work Order Solicitation will include: Number of Workers, Worker skills and qualifications required by the DIR Customer, the number of hours to be worked, duration of engagement with the DIR Customer, authorized travel, and other relevant information. The term also includes Best Value Selections made by Customers, in which the Customer defines Best Value Selection and informs DIR of the intent to select a Worker and submits the appropriate procurement documentation required for the selection. • Best Value justification must be submitted to DIR. 2011 Power to Purchase Technology Expo

15. Best Value: Comparisons Table 2011 Power to Purchase Technology Expo

16. Best Value: Comparisons Chart 2011 Power to Purchase Technology Expo

17. ITSAC Vendor Status Vendor Opportunities and Performance Metrics DIR conducts routine assessments of Vendor performance and uses these metrics to institute a Tiered Vendor Structure. The Tiered Vendor Structure is comprised of two tiers: Active Vendors and Suspended Vendors. • Active Vendors – Given access to opportunities presented through Work Order Solicitations and Best Value Selections. • Suspended Vendors – Unable to participate in opportunities presented through Work Order Solicitations and Best Value Selections. 2011 Power to Purchase Technology Expo

18. Questions 2011 Power to Purchase Technology Expo

19. Closing • Assistant Director, ICT Cooperative Contracts Division Skip Bartek (512) 936-9876 skip.bartek@dir.texas.gov • Contracts Performance Manager Aiko Morales, CTPM (512) 475-0515 aiko.morales@dir.texas.gov • Contracts Specialist III Ann Texter (512) 936-6660 ann.texter@dir.texas.gov 2011 Power to Purchase Technology Expo