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05-27-2011 Mgis-301 Cansu Bilge Zeynep Kocadon Gülden Erdem

INTERACTIVE TABLE ORDERING SYSTEM. 05-27-2011 Mgis-301 Cansu Bilge Zeynep Kocadon Gülden Erdem. Agenda. Why we Choose? General information Technical Details Advantage & Disadvantage A Successful Example Future of the System. Why we choose. People are more time sensitive,

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05-27-2011 Mgis-301 Cansu Bilge Zeynep Kocadon Gülden Erdem

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  1. INTERACTIVE TABLE ORDERING SYSTEM 05-27-2011 Mgis-301 Cansu Bilge ZeynepKocadon GüldenErdem

  2. Agenda • Why we Choose? • General information • Technical Details • Advantage & Disadvantage • A Successful Example • Future of the System

  3. Why we choose People are more time sensitive, They are not happy with delays Service level becoming more important and important

  4. According to a January 2006 study from Venture Development Corporation, “Kiosks for Self-Service and Interactive Applications: Technical and Vertical Market Analysis,” • self-service ordering ranked highest in • fast return on investment (ROI); high market growth rates; and high consumer adoption rates.

  5. President of Fijutsu Transaction Solutions Austen MulinaryClaimedthat; Opportunity! consumers have demonstrated that the demand for an acceptance of self service options expand their choices when ordering and paying!!!!

  6. Technical Details

  7. MAIN PARTS OF THE INTERACTIVE TABLE Projector Projector house Table Touch panel User Interface Epos Applications

  8. Projector & Projector House projector mounted above the surface Computer controlled Projects user interface

  9. Table Each table is fixed and sits two people  75×75 cm table the tables need not be specially designed any table with a white table cloth No power needed

  10. Touch panel & controller Rechargeable Bluetooth track pad a user can select using the track pad Any other suitable form of control device

  11. User Interface WES software shared by both customers at a two person table. 2 white areas for plates would arrive bill presentation payment processing additional modules can be added

  12. EPOS (Electronic Point of Sales) Back end to the WES system Kitchen will be informed about the orders waiter will be informed that a table wishes to pay

  13. Central Server links to the EPOS system and defines aspects of the restaurant operation. A Content Management System allowing the restaurant management elements of control. drives printers in the kitchen and at the bar.

  14. Applications-1 alter the color, backgrounds, shade brightness of lighting Chef Cam What next? local bars and clubs Play with me,

  15. Applications-2 Inside Inamo Take me home Restaurant tour

  16. Future of the system

  17. Advantages of E-Table

  18. Advantages Higher customer satisfaction More Revenue More Profit Not costly

  19. Customer Satisfaction Customers being in control Faster service No more waiting to catch the waiter Watching kitchen Eliminates misunderstandings Visualized food

  20. More Revenue Higher numbers of table turns Customer returns 10% increase in the numbers of covers Minimum 5% increase in customer spend

  21. More Profit 30% reduction in waiting staff costs Can sell advertising Promoting high value, high margin, and high stock items Point of Sales System

  22. Low cost of Tables Any table with a white table cloth can be used No power need be supplied to the table

  23. Advantages Financials

  24. Disadvantages More IT service and support

  25. THANK YOU FOR YOUR ATTENTION !

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