PSYC 200 Week # 11

1. PSYC 200Week #11 Psychologists in Organizations

2. Agenda • Roll call • Collect Term Paper Topics • Psychologists In Organizations

3. Psychology Careers – what do psychologists do? • Counseling / therapy • Educational psychology • Teach • Research • Public Policy • Medical / Neuropsychology • Hospital work • Executive Coaching • Military • Workforce development • Tests and measurements

4. Sternberg Categories • Academia • Clinical / Counseling • Organizations • Misc • Military • Health • Tests, etc.

5. Psychologists in Organizations Federal Research Agencies, Public Agencies, Private Agencies

6. Federal Research Agencies • Department of Health and Human Services • Department of Education • Homeland Security • National Transportation Research Board • Department of Transportation • Office of Personnel Management • National Academies of the Sciences • Many many others!!

7. Local Gov’t and Private Agencies

8. Psychology Skills and the Org

9. Careers in Psychology Industrial/Organizational Psychology

10. Brief History of I/O Psychology 1. Hugo Munsterberg – “Father” of Industrial PsychologyIn 1911, cautioned managers to be concerned with “all the questions of the mind … “First to encourage government funded research in industrial psych. In 1913, published Psychology and Industrial Efficiency

11. Assumptions of Munsterberg’s Approach • Persons need to fit organizations • Behavioral science can help organizations shape better-fitting employees • New employees can serve as “replacement parts” for the organizational machine

12. Frederick W. Taylor – First “Efficiency Expert”Argued for redesign of workplace to achieve higher productivity Conducted first time and motion studies of worker behavior In 1911, published The Principles of Scientific Management

13. Assumptions of Taylor’s Approach • Work methods should be designed scientifically to maximize efficiency • The best workers should be selected,then trained in the best work methodsShowed iron workers more productive if given rest periods: *Productivity increased almost 4-fold *Production cost dropped by more than 50%

14. Complaints Against Taylor(and other Efficiency Experts) • Inhumane exploitation of workers to increase profits • Increased unemployment because fewer workers needed to do same amount of work First World War Ends Complaints!

15. Robert Yerkes – “Father” of group testing In 1917, proposed ways of screening army recruits for mental deficiency and assigning to specific army jobs Created Army Alpha and Army Beta pencil- and-paper intelligence tests

16. Other Significant Events • 1917 – Journal of Applied Psychology first published • 1921 – James McKeen Cattell founds The Psychological Corporation to promote usefulness of psychology to industry • 1924 – Hawthorne Studies conducted to identify factors increasing productivity • 1933 – Elton Mayo demonstrates importance of employee attitudes and employer sensitivity

17. Other Significant Events • 1932 – Morris Viteles publishes Industrial Psychology, first use of that phrase in print • 1939 – Kurt Lewin publishes first empirical study of effects of leadership style • 1941-1945 – I/O psychologists help army develop General Classification Test for drafteesOSS (precursor to CIA) develops stress and other assessment tests for candidates to be agents

18. Other Significant Events • 1945 – Kurt Lewin forms Research Center for Group Dynamics at MIT (later moved to U. of Michigan) • 1946 – I/O psychologists form Division 14 of APA • 1950’s – Skinner initiates discussion of behaviorism applied to the workplace • 1960’s – David McClelland (and others) propose various theories of achievement motivation

19. Other Significant Events • 1970’s – Skinner (in Beyond Freedom and Dignity) advocates b. mod. strategies to motivate persons in organizations Porter and Lawler propose expectancy model of motivation in the workplace • 1980’s to present – Explosion of I/O research and application

20. I/O Psychology Defined “The general practice specialty of professional psychology with a focus on scientifically based solutions to human problems in work and other organizationalsettings.”

21. Educational Requirements • Core undergraduate education in1. Biological bases of behavior2. Cognitive-affective bases of behavior3. Social bases of behavior4. Individual differences5. Research methods6. Psychological/behavioral measurement7. Statistical methods

22. Educational Requirements • Advanced (graduate) education in1. Ethical/legal issues in the practice of I/O psychology2. Consulting and business skills3. Attitude theory4. Career development5. Consumer behavior6. Health/stress effects on individuals in organizations7. Human factors and performance (a la Taylor)8. Individual/group/organizational assessment methods9. Job/task analysis10. Job evaluation11. Work motivation and compensation12. Leadership and management theory13. Organizational theory14. Training theory and program design/evaluation

23. What I/O Psychologists Do • Job/task analyses • Development/validation of organizational policies/procedures • Analyses of employee morale, job satisfaction, and organizational environment • Leadership and team development • Management consultation and coaching • Human resource planning and policy analyses • Expert testimony in employer/employee disputes, such as sexual harassment cases

24. Compensation • Recent PhD median salary: $65K • Range: $70K - $140K