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An Overview of City Strategy’s Role

An Overview of City Strategy’s Role. Partnership Working Employer Engagement Client Engagement Routeway Specialist Intervention Employment Support Process and Data Management. The Routeway Model. Wendy Donald Data and Analysis Manager City Strategy Leicester. The Client Routeway.

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An Overview of City Strategy’s Role

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  1. An Overview of City Strategy’s Role • Partnership Working • Employer Engagement • Client Engagement • Routeway • Specialist Intervention • Employment Support • Process and Data Management

  2. The Routeway Model Wendy Donald Data and Analysis Manager City Strategy Leicester

  3. The Client Routeway . Client Engagement Enhanced IAG Provision Support to reach Job Ready stage Sector-specific pre-employment Training eg. Retail Works Guaranteed Interviews and/or Work Experience Achieves Employment or Continuing Support Post-employment Support In-Work Skills Development

  4. Benefits to Job Seekers • Co-ordinated service delivery– a one-stop shop and point of access for job seekers • Enhanced level of contact– more available advice and guidance, provided at times that are convenient • Clear signposting- to training opportunities, and job vacancies • Sector-specific pre-employment training and interview guidance • Enhanced confidence and knowledge • Better access – to vacancies • Improved job outcomes • Additional in-work support and training opportunities

  5. Benefits to Employers • Access to a wider pool of candidates– including those with sector-specific accredited pre-employment training • Encouraging inclusive recruitment– leading to a workforce that reflects the diversity of the local market • Corporate Social Responsibility– achieving positive goals re. inclusive recruitment and employment practice • Identification of key competencies– assessing and selecting those with key skills and behaviours • Informed, Practical and Cost Effective recruitment– with experienced and knowledgeable advisors • One Point of Contact– for recruitment and training enquiries, rather than being targeted by numerous provider organisations independently

  6. Results • Over 7,000 people registered their interest via a City Strategy / Work Highcross Roadshow (26 weeks, 156 events, 54 venues, 33 wards and towns) • Over 5397 of these are eligible for City Strategy support • To date over 700 have completed Retail or Hospitality ‘Routeway’ pre-employment training • Employers have guaranteed over 700 interviews for our candidates • Over 40% of Routeway candidates that John Lewis met at ‘guaranteed’ assessment events were successful • Over 200previously unemployed (LEP eligible) people are now working at Highcross Leicester – in an environment where none of the companies would have struggled to recruit.

  7. Best Practise • It is essential that one organisation provides leadership to co-ordinate and facilitate the relationships and processes for both clients and partners • Joint commitment to supporting the individual client journey • Specialised sector-specific approach is key to effectively matching both client and employer needs • To provide a seamless journey for the client and employer from the point of engagement to employment • To effectively track and monitor the Client journey analyse data to enable strategic commissioning and reduce double counting

  8. Data Process

  9. Clients Data Journey • Clients details are completed on a “Short Record Form” • Client details contained on SRF is placed onto City Strategy Database • Based on SRF answers the Client is referred for support to the organisation providing services that suit the individual needs of the Client • Weekly all of the information contained on the Web based system is extracted and then analysed to create the weekly “Dashboard”

  10. Dashboard • Highly visual easily understood data • Key information that impacts on all areas of the project • Useful in securing funding • Highlights project successes and areas for improvement • Core for internal communication • Targeting tool

  11. AnalysisExamples

  12. Analysis Examples Continued

  13. Benefits of the System • Highly visual easily understood data highlights project successes and areas for improvement • Tracking system used by all providers reduces duplicate claims • Encourages partnership working and simplifies contract monitoring • Ease of reporting for project management, providers and monitoring bodies • In depth analysis highlights the demographic profile of the projects Clients and the services they are accessing • https://www.ethiteconline.com/mistralLSC/mistrallive.wsc/web/main.html?session=ciiljRlNlbdqddjh

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