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Expediency & Justice

Expediency & Justice. Is There a Balance? Budd A. Hetrick, Jr. Deputy Chief Idaho Bureau of Occupational Licenses. Prejudiced Presenter Problem!. Joe public Regulated licensee Elected official Board member Investigator Regulatory administrator. What is the Focus?. Obsolete Haste

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Expediency & Justice

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  1. Expediency & Justice Is There a Balance? Budd A. Hetrick, Jr. Deputy Chief Idaho Bureau of Occupational Licenses

  2. Prejudiced Presenter Problem! • Joe public • Regulated licensee • Elected official • Board member • Investigator • Regulatory administrator

  3. What is the Focus?

  4. Obsolete Haste Dispatch An enterprise requiring haste or caution. Current The quality or state of being suited to the end in view: Suitability Fitness Expediency

  5. The maintenance or administration of what is just, especially by the impartial adjustment of conflicting claims or the assignment of merited rewards or punishments. The administration of law; especially: the establishment or determination of rights according to the rules of law or equity. Justice

  6. Expedient Justice -What does it take? • PROCESS • PROCESS • PROCESS

  7. The Complaint Process • Receive • Log • Analyze • Investigate • Review • Recommend • Determine • Order

  8. Receive • A “formal” Complaint acceptance policy. 1. Written 2. Signed

  9. Log • Maintain a comprehensive complaint log.

  10. IBOL Electronic Log

  11. Analyze • Adequate information • Specific Allegations • Jurisdiction • Applicable regulations

  12. Investigate • Personal • Timely • Professional • Thorough

  13. Review • Monitor the progress • Maximize communication • Maintain the Focus

  14. Recommend • What was the allegation? • What do the facts reveal? • What do the laws and rules require? • Is there a precedent?

  15. Determine The ultimate authority makes the final decision.

  16. Order • The Formal Complaint • The Revealed Facts • The Board’s Decision • The Available Appeal

  17. Expedient Justice It takes - • PROCESS • PROCESS • PROCESS

  18. Expediency & Justice Idaho Bureau of Occupational Licenses 1109 Main Street – Suite 220 Boise, ID 83702 208-334-3233 bhetrick@ibol.state.id.us www.state.id.us/ibol

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