Understanding Information and Communications Technology (ICT) for Entrepreneurs

1. 6. Module • Information and Communication Technology (ICT)

2. Definitions ICT (information and communications technology - or technologies) is an umbrella term that includes any communication device or application, encompassing: radio, television, cellular phones, computer and network hardware and software, satellite systems and so on, as well as the various services and applications associated with them, such as videoconferencing and distance learning. ICTs are often spoken of in a particular context, such as ICTs in education, health care, or libraries. http://searchcio.techtarget.com/definition/ICT-information-and-communications-technology-or-technologies However, apart from explaining an acronym, there's no universally accepted definition of ICT. Why? Because the concepts, methods and applications involved in ICT are constantly evolving on an almost daily basis and it's difficult to keep up. ICT covers any product that will store, retrieve, manipulate, transmit or receive information electronically in a digital form. For example, personal computers, digital television, email, robots. http://www.tutor2u.net/business/reference/what-is-ict Information and communications technology (ICT) is an extended term for information technology (IT) which stresses the role of unified communications[1] and the integration of telecommunications (telephone lines and wireless signals), computers as well as necessary enterprise software, middleware, storage, and audio-visual systems, which enable users to access, store, transmit, and manipulate information.[2] The term ICT is also used to refer to the convergence of audio-visual and telephone networks with computer networks through a single cabling or link system. There are large economic incentives (huge cost savings due to elimination of the telephone network) to merge the telephone network with the computer network system using a single unified system of cabling, signal distribution and management. https://en.wikipedia.org/wiki/Information_and_communications_technology

3. Definitions DifferenceBetween IT and ICT

4. ICT systemization based on the technology Traditional computer based technologies Standard office applications Word processing (e.g. MS Word, LibreOffice Writer) Spreadsheets (e.g. MS Excel, LibreOffice Calc) Database software (e.g. MS Access, LibreOfficeBASE) Presentation software (e.g. MS Powerpoint, Prezi, LibreOffice Impress) Desktop publisher (e.g. Adobe InDesign, Scribus) Graphics software (e.g. Adobe Photoshop, GIMP) Special applications Accounting package Computer Aided Design (CAD) Customer Relations Management (CRM)

5. ICT systemization based on the technology Digital communication technologies Communication of data by electronic means, usually over some distance is often achieved via networks of sending and receiving equipment, wires and satellite links. Internal networks Usually referred to as a local area network (LAN), this involves linking a number of hardware items. The aim of a LAN is to be able to share hardware facilities such as printers or scanners, software applications and data. External networks Often you need to communicate with someone outside your internal network, in this case you will need to be part of a wide area network (WAN). The internet is the ultimate WAN - it is a vast network of networks.

6. ICT systemization based on the use development Getting information Communication Content creation Problem solving Security, traffic, location Smart devices https://hu.pinterest.com/pin/201395414562425890/

7. Levels of system interactions between ICT and the environment http://www.nature.com/nature/journal/v479/n7373/fig_tab/nature10682_F1.html

8. Some relevant ICT statistics ICT specialistsinthe EU 2005 - 2015

9. Some relevant ICT statistics Interentaccess and broadbandinterentconnections of households 2007 - 2015

10. Some relevant ICT statistics Valueadded of ICT sector and sub-sectors, 2013

11. Some relevant ICT statistics Business R & D expendituresinthe ICT sector, 2013

12. 2025 The Future of ICT

14. How to use the ICT tools

15. Types of ICT used by SMEs http://www.slideshare.net/bambanglh/en0010010120144028-p12-en-001-ict-as-a-business-tool-l

16. SMEs and the adoption of ICT https://en.wikibooks.org/wiki/Small_and_Medium_Enterprises_and_ICT/SME_Adoption_of_ICT

17. SMEs and the adoption of ICT http://www.digitalsme.eu/why-sme-needs-standards-for-cloud-computing-technologies/

18. What the ICTcan provide Access to wider marketFast, repetitiveprocessing Reduced production costs Vast storagecapacity Improved competitivenessImprovedpresentation of onformation Supply-chain integrationImprovedsecuritydata and processes Access to knowledge e-Business opportunities

19. ICT tool selection Need analysis – Possible solutions – Device, service selection – Evaluation, feedback

21. Entrepreneurial problem solving with ICT tools

22. Possible solution Office and documentation issues Accounting Computer Aided Design (CAD) Internal, external communication Customer Relations Management (CRM) Enterprise Resource Planning (ERP) Content creation Problem solving Security, traffic, location Automation e-commerceEducation, learning Networking Brand building

23. Possible solution – recommendation Office and documentation issues Linux as operating system (free), Lotus Symphony (free), SoftMaker Office (free) , Apache OpenOffice, LibreOffice (free) Online – Zoho, Google Docs Accounting GnuCash, TurboCASH, Wave, Invoice Expert HU:Billingo, Számlázz.hu, clearadmin Computer Aided Design (CAD) Home Plan Pro, ZWCAD 2008, Envisioneer Express, ArchiCAD, AutoCAD, AutoDesk MAYA, Geomatic Design Internal, external communication Internal - Smartsupp, netpresenter, Bitrix24, MindMeister External – Skype, Google, Facebook, Viber

24. InvoiceExpert System Overview

25. Possible solution – recommendation • Customer Relations Management (CRM) • (How to Choose the Right CRM Software) (Hogyanválasszunk CRMszoftvert?) • Google Cloud, Bitrix24, SuiteCRM (free), Insightly (free), Really Simple Systems (free), FreeCRM (free) • HU: UNIT, Revolution, miniCRM, Salesautopilot • Enterprise Resource Planning (ERP) • Some argument for favor of the ERP… •   Prompt information about the business processes, transparency, stability = competitive advantage •   Supporting business and decision processes •   Flexible adaptation to changes, Increase efficiency •   Coordinated operation, Continuous development and introduction of new effective opportunity • (How to select ERP system)(A legfontosabb ERP kiválasztásiszempontok) • Adempiere (free), Apache OFBiz (free), Erpisto • HU:Revolution, IDEASOL, IKRON • Website, web design • WIX.com (free), CoffeeCup (free), WordPress (free), Jomla (free), SimpleSite, Weebly • HU:webnode, SimpleSite, webnode, honlap.hu, WebStarter

26. Free website – WIX.com

27. Possible solution – recommendation Traffic, location ViaMichelin, The AA, Waze, GoogleMaps HU:Útvonaltervező.com, Magyarország térkép Networking(business networking)(Networking – mi ez és mire jó Önnek?) Socialmediaplatforms, Linkedin, Enterprise Europe Network, BNI, anymeeting HU:arthungary, Brand building, logoediting, brandmuscle, shopify, fiverr, FreeLogoServices.com, TAILOR BRANDS, Naminum, webdam, brandworkz HU: LogoFactory Web, Online marketing Facebook adverisementexample, GoogleAdWords (AdChoices) Mail automatization (MailChimp, Salesautopilot)

28. What is AdWords? What is MailChimp?