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Adaptations & Older Persons Services Alleviating Social Isolation

This article explores how adaptations and older persons services can alleviate social isolation among older individuals. It discusses the demographics, issues faced, and achievements in Stockport and plans for the future.

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Adaptations & Older Persons Services Alleviating Social Isolation

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  1. Adaptations & Older Persons ServicesAlleviating Social Isolation

  2. Introduction What we were trying to address How we went about it Why we did it What we achieved Future plans

  3. What were the issues? • Demographics • Social Isolation • SHL Team Structure • Winter welfare visits • Resources • Non SHL Tenants • Review of SHL Older Persons Strategy

  4. National Picture 1985 – 2010 Number of people aged over 65 increased by 20% to 10.3 million (17% of population) Number of people aged over 85 doubled to 1.4 million By 2035 Over 65s will increase by 23% Over 85s will increase to 3.5 million

  5. Stockport Context 2011 Census Population of 283,275 Over 65s – 51,027 (18%) Over 85s – 6750 (2.4%) 2008-2033 Population will increase to 309,100 Over 65s – increase by 24,500 (50%) Over 85s – increase by 8700 (134%)

  6. Stockport Homes Context Over 65s – 2974 tenants, of which 1095 have a disability Over 85s – 469, of which 235 have a disability Sheltered accommodation houses 281 tenants Cat 1 – 619 properties

  7. Social Isolation Age UK, over 2 million people in England over the age of 75 live alone More than a million older people say they go for over a month without speaking to a friend, neighbour or family member.

  8. Effect of Social Isolation Person Feeling alone and vulnerable can lead to depression and a serious decline in physical health and wellbeing. Landlord Neighbourhood problems/Higher tenancy turnover

  9. Location of older tenants

  10. Winter Welfare Visits Visit all over 80s SHL tenants living alone No contact with services in last 12 months No carecall service Questionnaire Goody bag! 467 visits arranged this year

  11. Resources Communal Lounges Catering kitchens Community centres Funding Staffing

  12. SHL- Team Structure May 2016 Director of Neighbourhoods & Support Head of Independent Living Services Adaptations & Older Persons Support Manager Occupational Therapist Older Persons Support Team Leader (Sheltered Scheme) Policy & Performance Officer 8 x Scheme Managers 3 x Customer Liaison Officers 1 x Wellbeing & Independence Worker Older Persons Activities Coordinator

  13. Non SHL Tenants CLOs work with non SHL tenants Mostly older people in community Adaptations Open up services to the community

  14. Case study video

  15. Case Study RP tenants from Isle of Man DFG for LAS Offered Activities Newsletter Weekly lunch club at SHL sheltered scheme Domestic cleaning/decorating Attended every function/taxis

  16. Review of SHL OP Strategy2015-18 Sets out SHL vision for addressing the current and future housing & support needs of older people

  17. What did we do? Range of issues/problems identified Focus on OP Strategy Aims Review of Team Structure OPAC role

  18. Aims of SHL O P Strategy Ensure OP are living safely, securely and independently within the community. Review and modernise the Sheltered Scheme Manager Service. Expand & develop the range of services offered by the HIA.

  19. Aims cont’d To improve inclusion & engagement of OP and reduce social isolation. Develop activity hubs within each Sheltered Scheme, accessible to the wider community. Empower & support residents to deliver activities

  20. Structure June 2016 Head of ILS Adapts & OP Manager Adapts & OP Team Leader (S02) Adapts & OP Team Leader (S02) Policy Officer (SO2) Occupational Therapist (SO2) 1 x Specialist Outreach Officer(Sc6) 1 x CLO (WIN) (Sc5) 1 x Wellbeing & EngagementOfficer (Sc5) 1 x Outreach Officer (TBC Sc4) 2 x Customer Liaison Officer(Sc5) 2.5 x Independent Living Coordinators (Scale 4) 1 x Housing Officer (Sc6) 2 x 0.5 Independent Living Assistant (Scale 3) 2 x Independent Living Coordinators (Scale 4) 1 x Activities Coordinator (WIN) (Sc3) 0.5 x Independent Living Assistant ( Scale 3) 1 x OPAC (Sc3)

  21. Outreach Workers Short term service (6 weeks) Focus on areas with high % of OP & no previous dedicated service Complementary service to NHO Link with OPAC, WIN, OPAC Examples of service

  22. Independent Living Co-ordinator ILC based at sheltered schemes HM and Support Cover more than 1 scheme Focus on Independent Living

  23. Independent Living Assistant Focus on social activities Assigned number of sheltered schemes and geographical areas as focus Back up for ILCs cover for absence

  24. Older Persons Activities Co-ordinator SHL Older Persons Strategy 2015/18 Aims Improve the inclusion & engagement of Older People and reduce isolation To build individual & community capacity resilience amongst older people

  25. How to Achieve Aims • By providing a varied and innovative programme of social, physical and health & wellbeing activities • Focus on needs & wishes of older people • Initially for SHL customers but evolved to include older people irrespective of tenure

  26. Activities Delivered Almost 200 individual activity sessions • Walking football • Cheese and wine tasting • Golf • Theatre visits • Tech buddies IT coaching

  27. SEA • SEA ( Social Events Activities) Group set up and developing. All boroughs and tenures represented • Delegating responsibility to participants • Sub groups set up • All under guidance of OPAC

  28. What has worked well • Always charging a fee/donation • Opening Sheltered Scheme Lounges to the wider community • Starting with something fairly simple and developing it from there • Chair of Committee linked to sheltered scheme but lives in the community

  29. Case

  30. Case

  31. OPAC Future Plans • Improve range of activities offered • Extending offer of activities beyond sheltered and to the wider community • To further develop the social committee • Work to create a sustainable bank of volunteers that help deliver the service

  32. Future Plans • Embed new roles and teams • New Head Office (opportunities) • Better facilities- café • Adaptations (shop window) • Develop private sector service

  33. QUESTIONS / COMMENTS

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