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Think Ahead: Take A Knowledge Journey Dr. Nick Bontis

Think Ahead: Take A Knowledge Journey Dr. Nick Bontis Associate Professor of Strategy , McMaster U. Director, Institute for Intellectual Capital Research Associate Editor, Journal of Intellectual Capital Chief Knowledge Officer, Knexa Solutions

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Think Ahead: Take A Knowledge Journey Dr. Nick Bontis

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  1. Think Ahead: Take A Knowledge Journey Dr. Nick Bontis Associate Professor of Strategy, McMaster U. Director, Institute for Intellectual Capital Research Associate Editor, Journal of Intellectual Capital Chief Knowledge Officer, Knexa Solutions www.NickBontis.com nick@bontis.com

  2. Entering ANew Era ? GroupWare Tech Machine Industrial Era Agriculture Era Land Mind Knowledge Era Tobin’s q Accounting Metrics Internet

  3. Internet Usage 1995 4%, 1998 25%, 2006 75% Nielsen In 1997 home PCs passed TVs in units soldRetail Week Internet users: 30 million - 1999 973 million - 2006WTO IP Addresses 2128 = ?ICANN

  4. Volunteer for a Reading test Aoccdrnig to rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a total mses and you can sitll raed it wouthit a porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.

  5. Training to Read Faster YELLOWBLUE ORANGE BLACK RED GREEN PURPLEYELLOW RED ORANGEGREENBLUE BLUE RED PURPLE YELLOWREDGREEN

  6. Research Highlights • IDC reports FORTUNE 500 wasted $12 billion duplicating work • Ford reports $914 million cost savings due to KM from 1997 - 2000 • Chevron saves $650 million since 1991 due to KM • Texas Instruments saves $1 billion cumulativelysince KM program launched in 1995 • 25% of Fortune 500 companies have a CKO • Business and Government KM • Gartner Group reports • 90% of FORTUNE 500 working on KM • World Economic Forum • 95% of CEOs feel that KM is critical to success

  7. Multi - Perspectives Marketing Human Resources Technological Systems Economics Organizational Behaviour Accounting Sales Training & Development Strategy

  8. 5 To Do’s for Tomorrow • Raise awareness about knowledge era challengesAction: Behaviours are emulated – receiver analysis • Treat training as an investment not a costAction: $T&D / FTE – embrace the power of “RE” • Attempt to recoup talent that leaves the firmAction: Implement universal exit (entry) interviews • Accelerate your knowledge absorption rate (µ = 200)Action: speed reading test (www.NickBontis.com) • Be mindful of technology investmentsAction: Reduce search costs – www.google.ca/alerts Outlook – Tools – Rules, alerts and wizards

  9. Thank you! Dr. Nick Bontis Ph.D. nick@bontis.com www.NickBontis.com • Keynotes / seminars • Research / consulting • www.NickBontis.com“Fun Stuff” for test

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