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Explore the essential aspects of commissioning in healthcare for quality service delivery. Learn about planning, procurement, and performance management to ensure safe, effective, and efficient healthcare. Decode the strategies for evidence-based design, procurement, and performance assessment to enhance healthcare quality. Discover key indicators, benchmarking, and improvement plans for better patient outcomes and stakeholder satisfaction.
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Horizon Scanning in Organ Perfusion -25th Oct 2013a commissioner’s perspective Dr Mike Winter – Medical Director, NSD
What is Commissioning? • Planning • Procurement • Performance Management • Publish - to achieve delivery of a quality service
Safe Effective Person Centred Timely Equitable Efficient / Cost Effective Healthcare Quality
Planning • Evidence of NEED – condition / issue to be managed • Objective assessment of the BENEFIT of the proposed intervention / treatment • Design of SERVICE – people; skills; referral pathway; specialist centre? • MEASURES to demonstrate benefit / outcomes / quality
Procurement • Service specification is appropriate to meet the identified need • Detailed business case – to demonstrate clinical & cost effectiveness and value • Decision to designate as specialist care or as a ‘prescribed’ service • NPPPRG, NSSC/NHS Boards, SGHSC • CRGs, CPAG – Area Teams / NHS BT • Implementation – people; skills; referral pathway; specialist centre.
Performance Management • Key Performance Indicators • Clinical Outcomes • Activity and Cost • Patient feedback / user satisfaction • Quality Performance Indicators and Governance arrangements • Benchmarking – shared database / audit • Quality Improvement Plan • Research
Publish • Assurance to commissioner / NHS • Assurance to Patients / Families / other stakeholders • Celebrate excellence • Inform / improve clinical referral • Encourage appropriate use of service