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Keeping Yourself Marketable. Kathy Lane Senior Vice President and CIO The Gillette Company. May 15, 2003. Projected Number of Unfilled IT Jobs by 2005: 1,200,000 Source: The Meta Group, June 1999. Projected Unfilled IT Jobs. 1,400,000. 1,200,000. 1,000,000. Unfilled IT Jobs.
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Keeping Yourself Marketable Kathy Lane Senior Vice President and CIO The Gillette Company May 15, 2003
Projected Number of Unfilled IT Jobs by 2005: 1,200,000 Source: The Meta Group, June 1999 Projected Unfilled IT Jobs 1,400,000 1,200,000 1,000,000 Unfilled IT Jobs 800,000 600,000 400,000 200,000 0 1999 2005 1999 That Was Then… • Demand for IT Professionals This Year Will Exceed Supply by 400,000 Jobs
What is driving this downward trend? • Today’s Business Climate • Internet Bubble Burst …This is Now Total Demand for U.S. IT Workers 2,500,000 2,000,000 1,500,000 1,000,000 500,000 0 2000 2001 2002 2003 Non-IT Companies IT Companies Predicted hiring ~500,000 jobs for 2003 (Source: IT Assoc. of America, May 2003)
Industry Trends • Outsourcing • One-third of 145 IT Decision-makers at US Companies Use Offshore Services and Plan to Use More Source: Forrester Research Inc., February 2003 • Evolving Technology • Evolution From Writing Mainframe Applications to Distributed Architecture and Web-based Applications • Transparent Geographies • Globalization • Improved Collaboration Tools • “Extra Shift” Through Time Zones
Average Salaries for Systems Programmers 70,000 $63,331 Potential Savings on Projects: 70%+ 60,000 50,000 US Dollars 40,000 $34,000 30,000 20,000 10,000 $5,880 0 India Ireland US What is Driving Today’s Trends Cost Savings
What is Driving Today’s Trends • Increased Drive for Quality • SEI CMM, Six Sigma Access to Specific Skills • Staffing Flexibility • Changes in Technology • Economic Slowdown • Changes in Immigration Laws • Availability of Former Dot-com Technology Whizzes IT is Changing . . . More Critical to Business Success Than Ever
“Process First” Mindset • Understand Processes and Their Interrelationships Looking for Core Competencies and Business Knowledge What Companies Are Looking For • Both Technology and Business Strategy Skills • IT Staff That Offers a Blend of Technical and Soft Skills • Managers Rate Adaptability and Communication Skills Just as Important as Core Technical Skills • Customer Service Mentality • Understanding IT’s Role As a Facilitator of Business Functions
What Companies Are Looking For • Look “Outside Your Box” • Understand Users and Their Deliverables • Go Out and Visit Your Customer - Listen to Them • Understand Financial Analysis and ROI • Collaborate With Vendors • Manage Business Change, Find the Payoff and Anticipate Business Needs
Step #3 IT Career Choices Step #2 Build Upon the Fundamentals Business Processes New Technologies Step #1 Project Management Fundamental Skill Set Process Quality IT Career Path Build Core Competencies & Business Knowledge Business Leader Roles CTO Roles Today’s High Value IT Roles • IT Leadership and Vision • Process Quality • Project Management • Business Analysis and Enhancement
Business Leader Roles IT Career Path Build Core Competencies & Business Knowledge Step #3 IT Career Choices Step #2 Build Upon the Fundamentals Business Processes Business Leader Roles CTO Roles New Technologies Step #1 Today’s High Value IT Roles • IT Leadership and Vision • Process Quality • Project Management • Business Analysis and Enhancement Start With a Fundamental Skill Set Project Management Process Quality
IT Career Path Build Core Competencies & Business Knowledge Step #3 IT Career Choices Step #2 Build Upon the Fundamentals Business Processes Business Leader Roles New Technologies CTO Roles Step #1 Today’s High Value IT Roles • IT Leadership and Vision • Process Quality • Project Management • Business Analysis and Enhancement Start With a Fundamental Skill Set Project Management Process Quality
IT Career Path Build Core Competencies & Business Knowledge Step #3 IT Career Choices Step #2 Build Upon the Fundamentals Business Processes Business Leader Roles New Technologies CTO Roles Step #1 High Value IT Roles • IT Leadership and Vision • Process Quality • Project Management • Business Analysis and Enhancement Start With a Fundamental Skill Set Project Management Process Quality Successful CIOs and IT Managers Have Technology Experience, Business Expertise, and Vision
Spotting Trends Is Paramount Remember the Dotcoms? • Are Core Business Needs Changing? • Supply Chain, Customer Focus, Security • How Is Technology Changing? • Pervasive Computing, RFID • How Is Regulatory Climate Changing? • Accounting, Reporting, Privacy • What Else Is Changing? • Democratisation of Information and Knowledge Access • Investment and Financial Trends This former Pets.Com mascot is now the mascot for BarNone.com (an online loan company) Analyze the Whole Business Environment
Spotting Trends Is Paramount • Watch the Leaders • Anyone Watching the “Fortune 5s” Over the Past 3 Years Could Have Predicted the Outsourcing Boom Today • Six Sigma • Study Recent History • Look at Recent Restructuring • Who Was Retained? • Where Were Redundancies? • Today’s Trends Are Tomorrow’s History
Keep Yourself Marketable • View Yourself As Self-Employed • Build And Maintain Your Network • Be Objective • Be Open to New Possibilities - Consider Alternate Geographies • Do a Skills Inventory - Close Any Gaps • Take Some Educated Risks You Must Manage Your Own Career
Keep Yourself Marketable • Keep Learning • Acquire New Skills • Quality • Project Management • Take ANY Opportunity to Learn your Business (e.g., drive a forklift, tour a plant, ride a truck) • Keep Current • Keeping Marketable is as Critical When You Are With a Company As When You Are Looking for One Stay Focused on the Future
Keep Yourself Marketable • Plan • Use Your Network • New Jobs, New People, New Ideas • Join Professional Associations • Society for Informational Management • Association of Internet Professionals • ACM (Association for Computer Machinery) • Use All the Tools Available to You • Internet • Seminars • Lectures • Webinars • Company Learning Anticipate Change
Today’s Environment • More Than Ever Before IT Plays a Key Role in Successful Business Strategies • Smart Companies are Competing for Top Talent • Gillette IT Development Program • There Are Jobs Out There • >500,000 New Jobs Predicted for 2003 How Do You Prepare for the New Market?
Summary • IT is the Cornerstone of Successful Business Strategies • Network, Network, Network • Keep Current, Stay Open to Opportunities • Take Risks, Embrace Change, Be Willing to Continuously Learn