Heart, Love & Soul 939 Ontario Ave, Niagara Falls, NY 14305

1. Project Connect NiagaraAgency Information & ExpectationsWednesday, July 24, 20199:00am – 1:30pm Heart, Love & Soul 939 Ontario Ave, Niagara Falls, NY 14305

2. PCN Agency Role & Expectations What is PCN? • PCN serves individuals who are experiencing homelessness or at-risk individuals • PCN aims to form partnerships between community volunteers and non-profits, government, and private sector to provide services and resources during a one-day event

3. In 2004, the San Francisco Department of Public Health created Project Homeless Connect • In 2009, Project Homeless Connect Buffalo was launched • Connected over 2,500 homeless and at-risk individuals with hundreds of free services • Distributed more than 3,000 gift cards • Distributed more than 10,000 personal care items PCN Agency Role & Expectations History

4. PCN Agency Role & Expectations PCN Origination • Debrief from the 2015 Niagara County Poverty Conference • How to directly address and impact poverty in Niagara County? • 25.3% of people in Niagara Falls and 13.6% of people in Niagara County live below the poverty line • Most homelessness originated in the City of Niagara Falls, with 14301 being the most frequently cited last address • 1817 individuals identify as homeless in Niagara County (25% of WNY homeless population) • Formation of a sub-committee • Project Connect Niagara Planning Committee

5. Over 250 individuals served annually • About 120 individuals receive medical and dental referrals each year • Over 300: • lunches provided • gift cards ($5) provided • Over 220 personal care bags • Over 2,200 items • In-Kind/Pro-Bono Support • Space • Transportation • Personal Care Items PCN Agency Role & Expectations Impact to Date Over 70 organizations have participated (about 50 annually) 50 volunteers annually 245 hours served each year

6. PCN Agency Role & Expectations Services & Resources Nonprofit, Government, Private Healthcare Physical exams Blood Pressure, Cholesterol, BMI Testing Hep C, HIV/AIDS, Vaccinations Tdap Mental Health Screening & Counseling Substance Abuse Depression Dental Care Referrals Support & Spiritual Care • Housing • Employment • Government Benefits • Veterans' Benefits • Legal Services • Public Benefits Screenings • Financial Services • Family Services

7. PCN Agency Role & Expectations Prior to PCN • Prior to PCN, all participating agencies must submit a copy of their liability insurance listing Heart, Love and Soul Inc. as additionally insured • You can mail a copy to P.O. Box 1930, Niagara University, N.Y. 14109, email projectconnectniagara@gmail.com, or upload the form upon registratio • All service providers will be provided with a 4-foot table for this event

8. PCN Agency Role & Expectations Registration & Set-Up • Please register the morning of PCN (Wednesday, July 24) at the agency registration table outside in front of Heart Love & Soul • Agency Registration will open at 8:00am • Each agency will receive the following: • ID Tags • Floor Plan • Food Voucher • Hole Puncher

9. PCN Agency Role & Expectations Registration & Set-Up • All agencies are required to be set up and present at their tables by 8:30am

10. PCN Agency Role & Expectations Registration & Set-Up • PCN has been advertised to take place from 9:00am – 1:30pm • We ask that agencies be prepared to stay until 2:00pm in case of latecomers

11. PCN Agency Role & Expectations Items Provided • ID Tags • Each agency will be provided with ID tags • Floor Plan • Each agency will be provided with a floor plan • Food Voucher • Each agency will be provided with food voucher(s)

12. PCN Agency Role & Expectations Items Provided Continued • Hole Puncher • Each agency will be provided a hole puncher • When you discuss your agency’s services with a client we ask that you use the hole punch provided to punch one single hole in that client’s card • Clients are provided punch card during their intake survey • Clients are instructed that if they meet with 8 service providers they will qualify for a free giveaway • Note: PCN uses this incentive to encourage clients to learn about services they might not otherwise access • Please do not punch their card before clients hear about your organization or provide multiple punches to the same client

13. PCN Agency Role & Expectations Volunteers • PCN Volunteers • All PCN volunteers will be wearing t-shirts with the Project Connect logo • Volunteer Navigators and Event Support Volunteers will have specific roles in assisting each client to connect with various services and resources available at PCN

14. PCN Agency Role & Expectations Thank You Thank You! We would like to thank for your time and participation. We look forward to seeing you on Wednesday, July 24. If you have any comments, questions or concerns, please feel free to contact PCN Planning Committee at 716-286-8750 or email projectconnectniagara@gmail.com

15. Project Connect NiagaraAgency Information & ExpectationsWednesday, July 24, 20199:00am – 1:30pm Heart, Love & Soul 939 Ontario Ave, Niagara Falls, NY 14305