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Making Competitors Irreverent DAVID A. AAKER Vice Chairman, Prophet Blog: davidaaker.com Top Marketing Forum, Moscow April, 2012. Market Dynamics. Brand Relevance. Asahi-Kirin Beer War. Customer Decision Process. Brand Relevance. Brand Preference.
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Making Competitors Irreverent DAVID A. AAKER Vice Chairman, Prophet Blog: davidaaker.com Top Marketing Forum, Moscow April, 2012
Market Dynamics Brand Relevance
Customer Decision Process Brand Relevance Brand Preference Select Product Category or Subcategory Select Brand to Buy Determine Brands To Consider • SUV • Lexus • BMW • Cadillac • BMW
Routes to Winning Brand Preference Brand Relevance VS. Competitor Brand Not Considered Competitor Brand Not Preferred Winning Means
Innovation Continuum Transformational Incremental Substantial Innovation Noticeable Impact on Brand Preference New Category Or Subcategory Game Changer Offering Enhancement Hybrid & Electric Fleet Body Armor with duPont Kelvar
Test—New Category/Subcategory? • Can we deliver? • Is there a “must have”? • Business worthwhile? • Legs?
The Payoff 1982-1998 No Competition
The Pay Off • 108 Business launches: Those creating new categories subcategories: • 14% of sample • 38% of revenue • 61% of profits • McKinsey Study: 1,000 firms, 40 years • New entrants • Return premium over average for their industry • First year 13% • 3% in fifth year • 1 % in tenth year • New Product Success Correlated with Differentiation
How? Create Barriers to Competitors Become the Exemplar
Create Barriers • Execute over the top • Continuously innovate • Branded differentiators Ipad Nano Shuffle Touch
The Power of Brands OuterStyle OuterStyle Alpine Class Fill
Branded Ingredients Shampoo/Conditioner With Weightless Moisturizer
How? Create Barriers to Competitors Become the Exemplar
Become the Category or Subcategory Exemplar The Exemplar Brand Represents Category or Subcategory Defines Connects
Becoming an Exemplar • Market the category/subcategory and not the brand • Be the early market leader • Be the authentic brand
Exemplar Brands iPod Swiffer
You do not merely want to be considered just the best of the best, You want to be considered the only one who do what you do. Jerry Garcia, The Grateful Dead
Staying Relevance No longer make what customers are buying Lose Energy Or Credibility Energy bar for Women
Market Dynamics Brand Relevance
Making Competitors Irreverent DAVID A. AAKER Vice Chairman, Prophet Blog: davidaaker.com Top Marketing Forum, Moscow April, 2012