COUNTER – new possibilities with release 5

1. COUNTER – new possibilities with release 5 Daniel Albertsson, librarian, Swedish University of Agricultural Sciences Based on slides created by Senol Akay, American Chemical Society and adapted by Kornelia Junge, Senior Research Manager, Wiley, Oliver Pesch, Product Strategy, EBSCO Information Services COUNTER R5 Technical Working Group

3. Consistent The COUNTER Code of Practice COUNTER Counting Online Usage of Networked Electronic Resources • COUNTER is a non-profit organization supported by a global community of library, publisher and vendor members. Members contribute to the development of the Code of Practice (COP) through working groups and outreach. • COUNTER was founded in 2002. COUNTER provides guidance on consistent and credible usage data, reporting, and formats. • COUNTER Release 4 has been the current Code of Practice since 2014. • Release 4 is an integrated Code of Practice covering journals, databases, books, reference works and multimedia items. • COUNTER Release 5 hasbeenpublished in July 2017 and will becomemandatory in January 2019. • Creditable • Comparable

4. Developed by the COUNTER Community

6. The COUNTER Code of Practice 5 • Over the last 15 years, with the development of new technologies and needs, COP has incorporated more reports, and new formats and metrics types. • This natural growth has increased complexity, and it has reduced consistency among reports. As a result, compliance has become more difficult for publishers and other content providers and analysis has become more challenging for libraries. • COUNTER launched a survey about the current usage reports in 2016. Based on survey results from libraries, publishers and other vendors, COUNTER has started working on a new COP focusing on reducing the complexity of the current reports, increasing the focus on consistency and clarity of metric types, reports and report formats. • The aim of the new Code of Practice is to introduce flexibility that reduces the number of reports while making the COP more adaptable for future changes to requirements. Consistency Simplicity Transparency & Flexibility Clarity

7. The COUNTER Code of Practice 5 Consistency Addressing changing needs and reducing the complexity of the Code of Practice to ensure publishers and content providers are able to achieve compliance. • Reporting Layout • Reporting Formats • Vocabulary & Terminology Consistency Simplicity Transparency & Flexibility Clarity

8. The COUNTER Code of Practice 5 Simplicity Four Master Reports streamlined for the most common reporting needs for librarians, publishers and content providers. • Four Master Reports • Pre-set, Filtered Standard Views • Fewer Metric Types • New Item & Usage Attributes Consistency Simplicity Transparency & Flexibility Clarity

9. The COUNTER Code of Practice 5 Flexibility Comprehensive reporting attributes empower users to generate necessary drill-down reports with ease. • Granular Reports with Attributes • Specific Reporting for Data Needs • Reduce Redundancy Consistency Simplicity Transparency & Flexibility Clarity

10. The COUNTER Code of Practice 5 Clarity Using clear and consistent terminology on all metrics types and attributes brings clarity. • Reducing and renaming metrics types for clarity • Using consistent metric types across all reports, as applicable Consistency Simplicity Transparency & Flexibility Clarity

12. Four Master Reports are the Foundation of COUNTER R5 Reports

13. “Standard Views”Address the Most Common Use Cases

14. COUNTER Release 5: Metric Types Metric Types • Metric_Typeidentifies activities and the nature of the activity being reported on. • In COUNTER Release 5, three activity groups are reported: • investigation & requests • access denied • search • Metric_type attribute is in all COUNTER reports and Standard Views. • Total_Item_Investigations • Total_Item_Requests • Unique_Item_Investigations • Unique_Item_Requests • Unique_Title_Investigations • Unique_Title_Requests • No_License • Limit_Exceeded • Searches_Regular • Searches_Federated • Searches_Automated • Searches_Platform

15. COUNTER Release 5: Metric Types Investigations Investigations report user actions related to a content item or title. Actions on part of an item or information about an item or the item itself are reported. Total_Item_Investigations the total number of times a content item or information related to a content item was accessed. Unique_Item_Investigations the number of unique content items investigated by a user in a session. Unique_Title _Investigations the number of unique titles investigated by a user in a session (only applies to Books).

16. COUNTER Release 5: Metric Types Requests requests report user requests for a content item or chapter of a book. A request is specifically related to viewing or downloading the full content item. Total_Item_requests the total number of times the full text of a content item was downloaded or viewed. Unique_Item_requests the number of unique content items requested by a user in a session. Unique_Title _requests the number of unique titles requested by a user in a session (only applies to Books)

17. Metric Types: Investigations vs Requests

18. COUNTER Release 5: Metric Types Example Susan is researching on Publisher Platform. From a list of search results, she opens three article abstracts and a video record. All four records are different, but two of the articles are from the same book. The counts are: Abstract Abstract Abstract Publisher Publisher.org

19. COUNTER Release 5: Metric Types Example The counts are: Total_Item_Investigations: 4 Unique_Item_Investigations: 4 Unique_Title_Investigations: 2 (Note: Unique_Title _Investigations only apply to Books) Abstract Abstract Abstract

20. COUNTER Release 5: Metric Types Example (book content) After reading the abstracts, Susan downloads the PDFs for two different chapters from the same book. The counts change to: Total_Item_Investigations: 6 Total_Item_Request:2 Unique_Item_Investigations: 4 Unique_Item_Request:2 Unique_Title_Investigations: 2 Unique_Title_Request:1 Full-text Full-text Abstract Abstract Abstract Investigation Requests

21. COUNTER Release 5: Metric Types Example (journal content) After reading the abstracts, Susan downloads the PDFs for two of the articles, both from the same journal. The counts change to: Total_Item_Investigations: 6 Total_Item_Request:2 Unique_Item_Investigations: 4 Unique_Item_Request:2 (Note, because this is journal content we do not capture Unique_Title metrics) Full-text Full-text Abstract Abstract Abstract Investigation Requests

22. COUNTER Release 5: Metric Types Access Denials In Release 5, two types of access denial metrics are tracked. No_license user is unable to retrieve full-text of a unique content because his/her institution does not have a license to the content. Limit_Exceeded user is unable to retrieve full-text of a unique content because his/her institution has exceeded access limits.

23. COUNTER Release 5: Metric Types Searches There are four different types of search metrics in Release 5. Searches_Regular the number of times a user searches a database, where they have actively chosen that database from a list of options OR there is only one database available to search. Metric captured at the database level. Searches_Automated the number of times a user searches a database, where they have not actively chosen that database from a list of options. Metric captured at the database level. Searches_Platform the number of times a user performs a search on the platform, regardless of the number of databases involved in the search. Metric captured at the platform level. Searches_Federated the number of times a search is run through Federated Search Service/Engine. Metric captured at the database level.

24. COUNTER Release 5: Metric Types Example Susan is researching the history of antibiotics on a discovery platform, which includes multiple (5) databases. She runs a search for “history AND antibiotics.” The counts are: Searches_Regular: 0 Searches_Automated: 5 (each of the 5 databases get credit for the search) Searches_Platform: 1 Searches_Federated: 0

25. COUNTER Release 5: Metric Types Example Susan then selects the ‘History of Medicine’ database and reruns her search. The updated counts are: Searches_Regular: 1 (Only History of Medicine gets credit for the search) Searches_Automated: 5 Searches_Platform: 2 Searches_Federated: 0

26. COUNTER Release 5: Data Types Data_Types Data_Type identifies the general type of content being accessed or for which usage is being reported. This attribute is used when creating Standard Views for Books and Journals and is an optional parameter for the Title Master Report and can be used to generate summaries in a Database Master Report or Platform Master Report. • Article • Book • Book Segment • Database • Dataset • Journal • Multimedia • Newspaper or Newsletter • Platform • Other • Repository Item • Report • Thesis or Dissertation

27. COUNTER Release 5: Section Types Section_Types • Article • Book • Chapter • Other • Section Section_Typeidentifies whether content is delivered in “chunks” (sections) or item level. This describes what that section is, e.g. a book may be accessed by the chapter; content in a journal is accessed by article. This attribute is an optional parameter for the Title Master Report.

28. COUNTER Release 5: Access Types Access_Types Access_Type describes the nature of access control that was in place when the content item was accessed. This attribute is in “filtering” for Standard Views and Master Reports and is included in Book Usage by Access Type and Journal Usage by Access Type Standard Views. It’s primary role is to differentiate usage of gold open access content from content that requires a license. OA_Delayed is content that became open access after an embargo period has expired. • Controlled • OA_Gold • Other_Free_to_Read (repositories only) • OA_Delayed* (reserved for future use) * OA_Delayed is NOT part of the initial release of R5. It will be introduced at a future date (with sufficient advance notice) after further study.

29. COUNTER Release 5: Access Methods • Access_Method Access_Methodindicates whether the usage related to investigations and requests activities were conducted by a human user browsing and searching a website (“regular”) or by Text and Data Mining processes (TDM). This attribute appears as an optional parameter in the four MasterReports. TDM usage is excluded from the standard views for Journal and Book usage. • Regular • TDM

30. COUNTER Release 5: Year of Publication • YOP • yyyy • 0001 (unknown) • 9999 (articles in press) YOP is the year of publication for the content item accessed. If content is available in print and online format and the publication dates of these two formats differ, the year of publication of version of record (normally the format that is published first) is used. YOP is an option attribute in Title Master Report, Database Master Report and Platform Master Report. It appears as a column in the Journal Requests by YOP (Excluding OA_Gold) Standard View.

32. COUNTER Release 5:Title Report |Standard View Reports

33. COUNTER Release 5:Reports 01/01/2017 12/31/2017 Example of user interface Total_Item_Request Journal Controlled Regular

34. COUNTER Release 5:Reports Consistent Header Consistent Vocabulary, Metrics & Attributions Consistent Details

35. COUNTER Reports Delivery

36. COUNTER_SUSHI for Release 5

39. Contact to COUNTER with further questions/requests: lorraine.estelle@counterusage.org Additional information: https://www.projectcounter.org