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KNF Wiki Launch. Key Equipment Finance. Bill Weeks - CIO. Why WiKey?. KNF uses several different solutions today to maintain and share information KEF Toolbox Local/shared drives Lotus Notes KeyNet Content becomes outdated, only editors can update
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KNF Wiki Launch Key Equipment Finance Bill Weeks - CIO
Why WiKey? • KNF uses several different solutions today to maintain and share information • KEF Toolbox • Local/shared drives • Lotus Notes • KeyNet • Content becomes outdated, only editors can update • Significant resources needed to manage content • Over 100 separate administrators at KNF today • Process to change/update content can be inefficient • Challenging to search & locate content quickly • Not always user-friendly
The Opportunity • Standardize to a single collaborative platform • Implement a tool that enables a “community knowledge-base” for all KNF LOBs • Facilitate sharing of best practices • Enable cross-selling across KNF LOBs • Centralize location for company materials, links to systems, policies & procedures, job openings, company communications, etc. • Provide a place for employees to maintain a resource center of their own, based on need and job function • More user-friendly, intuitive search ability • Ensure content is accurate and updated regularly • Systematic reminders or notifications of content changes • Track edit history • More efficient administration process
What is a Wiki? • A Wiki is a website where any user can modify or edit the content • Uses simple formatting – Wiki text • Able to upload attachments, create blogs and every user has a personal page • Most well known Wiki: Wikipedia.org • Our Wiki uses the same software as Wikipedia.org
Paradigm Shift - Empowerment • Ease of interaction and operation makes our wiki an effective KNF-wide intranet solution • We have empowered any KNF user to add or edit content in our wiki • Every page has a full history of edits • Every change has a user associated with it • Any user can be notified of any change • Our wiki provides a place that breeds collaborative authoring • Elimination of “silos” of information • Our wiki is a secured, private website that is located behind the Key firewall