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Electronic Marketing. One DMO’s Perspective. George Zimmermann. Senior Vice President Travel Michigan Michigan Economic Development Corporation. U.S. Internet Use. SOURCE: TRAVEL INDUSTRY ASSOCIATION OF AMERICA. 2003 U.S. Domestic Trips. 80% by households with internet access
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Electronic Marketing One DMO’s Perspective
George Zimmermann Senior Vice President Travel Michigan Michigan Economic Development Corporation
U.S. Internet Use SOURCE: TRAVEL INDUSTRY ASSOCIATION OF AMERICA
2003 U.S. Domestic Trips • 80% by households with internet access • 516 million trips 2004 U.S. Internet Users • Evenly split male/female • Higher income ($68,000 vs. $34,000)
DMO Electronic Marketing • Web site • Paid keyword search placements • E-mail newsletters
2004 Michigan.org Stats • 5.2 million user sessions, up 29% • 2.7 million click-throughs, up 14% • Average 7,300 clicks daily • 12,000 emails sent to MI properties • Phone calls?
Paid Search PlacementsAuction Format, $0.08 per Click Average
Influence of E-mail Travel Promotions in Generating Travel that Would Not Have Otherwise Occurred(Percent who have taken one or more trips because of a specific e-mail offer or promotion) SOURCE: TRAVEL INDUSTRY ASSOCIATION OF AMERICA
Michigan Travel eNewsletter • 73,000 subscribers • Boosts Web traffic