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The Leadership Checklist. Larry Potterfield Founder and CEO. America Needs Baldrige!. Please accept my apology. Why Baldrige?. Consistent, high-quality service Sustainability Management Framework was missing!. Baldrige Award 2009. Leadership. Leadership Principles
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The Leadership Checklist Larry Potterfield Founder and CEO
Why Baldrige? • Consistent, high-quality service • Sustainability • Management Framework was missing! Baldrige Award 2009
Leadership • Leadership Principles • Leadership Checklist
Vision –“To be the best-run…” Vision To be the best-run business in America, for the benefit of our Customers, by systematically applying modern Leadership and Management Principles.
Company Goals Customer Satisfaction Employee Satisfaction Vendor Satisfaction Shareholder Satisfaction
#1 -- Unconditionally adopt the Baldrige criteria The Leadership Checklist
#1 – Unconditionally adopt the Baldrige criteria • #2 -- Learn the Baldrige criteria The Leadership Checklist
#1 -- Accept and adopt the Baldrige criteria • #2 -- Learn the Baldrige criteria • #3 -- Set a grand vision The Leadership Checklist
Vision – “To be the best-run…” Vision To be the best-run business in America, for the benefit of our Customers, by systematically applying modern Leadership and Management Principles.
#1 -- Accept and adopt the Baldrige criteria • #2 -- Learn the Baldrige criteria • #3 -- Set a grand vision • #9 – Systematic, Effective Strategic Planning Process The Leadership Checklist
#1 -- Accept and adopt the Baldrige criteria • #2 -- Learn the Baldrige criteria • #3 -- Set a grand vision • #9 -- Systematic and Effective Strategic Planning Process • #10 – Systematic and Effective Communication plan The Leadership Checklist
#1 -- Accept and adopt the Baldrige criteria • #2 -- Learn the Baldrige criteria • #3 -- Set a grand vision • #9 -- Systematic and Effective Strategic Planning Process • #10 – Systematic and Effective Communications Plan • #14 – Identify your Key Communities • #15 – Support your Key Communities The Leadership Checklist
EverytownUSA – Community of Excellence • Baldrige Performance Excellence Group • You gotta join us!