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Why? لماذا؟

أ لجودة. ( Q I P) Quality Improvement Programme - MoPHP برنامج تحسين الجودة - وزارة الصحة العامة والسكان. Why? لماذا؟. How? كيف؟. Results النتائج؟. Material  أثاث ومعدات. Theoretical classical training  تدريب نظري تقليدي. Classical supervision  الاشراف التقليدي.

estefani-perez
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Why? لماذا؟

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  1. ألجودة ( Q I P) Quality Improvement Programme - MoPHP برنامج تحسين الجودة - وزارة الصحة العامة والسكان Why? لماذا؟ How? كيف؟ Results النتائج؟

  2. Material أثاث ومعدات Theoretical classical training  تدريب نظري تقليدي Classical supervision  الاشراف التقليدي low user rates resources not used Know-how not used -معدل المترددين متدني -الموارد لا تستغل المعارف لا تطبق عمليا- لماذا؟Why?

  3. Reproductive Health الصحة الانجابية Cleanliness النظافة Material الاثاث والمعدات Hygiene – Sterilization التعقيم Management الإدارة Future Results How? لماذا؟Why?

  4. المرفق الصحي Focus on Staff at HFs “الكادر”المحور الرئيسي Bottom –up الطوعية ادنى الشروط المتوفرة مع السلامه Volunteerism Minimal Criteria's EFQM “صديق” Friend التدريب مكان الخدمة In service training Certification شهادة الجودة كيف؟ How Approach المنهجيه PULL- EFFECT الترغيب

  5. Staff Input Processes Results Leadership Staff satisfaction Process User satisfaction Planning Resources Partnership Results HOW? لماذا؟ صديقSadiq EFQM

  6. Staff Input Processes Results Leadership Staff satisfaction Process User satisfaction Planning Resources Partnership Results How? كيف؟ IN SERVICE TRAINING Trainersالمدربون

  7. Example : Reproductive Health مثال: خدمات الصحة الانجابية After بعد Before قبل Results النتائج؟

  8. Cleanliness النظافة Results النتائج؟ After بعد Management الإدارة

  9. Guiding principle مبدأ إرشادي أساسي GOOD PROCESSES عمليات جيدة PROUD STAFF طاقم فخور USER SATISFACTION رضا المستفيدين Also after the Programme is over...... بعد انتهاء تدخلات البرنامج الداعمة HIGHER USER RATES النتائجResults

  10. Exemplary fashion how demand for reproductive health services and Curative servicesin four randomly first-batch health facilities has developed. النتائجResults

  11. Exemplary fashion how demand for RH Services and Curative services in randomly four first-batch health facilities has developed. النتائجResults HIGHER USER RATES 1mid-2006: QIP enrolment, Certified in march 2008 2 2009-2010 two-three years after certification, recertified beginning of 2011

  12. المقيمونEvaluators + Celebrations

  13. 2010

  14. 2010

  15. 2010

  16. 2010

  17. Where we are? • (299)Total No. of QIP HFs 50 under planning with EU • 150 certified  • 149 under certification process • Including, needs to be evaluated and certified and Rewarding celebrations 40 PMCs under certification process Results النتائج؟ -APPROACH USED BY OTHERS -20 HFs - only technical support with SFD, Alaoun and EU, -100 new HFs under processes with EU, Voucher scheme , SFD and Dahmar GHO ……. -Q in the MOPHP as a crosscutting issue, throgh the GD of Quality at MoPHP for PHC and secodray care. -Voucher scheme strictly linked to certified HFs and Health insurance under procceses - SQI International Visibility QIP for Health Care with friendly Guidance Critical mass of actors 35 “SADIQ” --- 85 Trainers---25 Evaluators

  18. At the Hospital Level-Accreditation Team from selected 6 Hospitals and MoPHP are selected and trained-Arabic accreditation tool has been tested in six Hospitals -Finding will be presented in a work shop to see how it was done etc…..-Sadik Assessment has been developed and tested in three hospitals.-Self assessment tools have been used in Pakistan are translated into Arabic in order to be shared and to select what is useful for Yemen.

  19. At governorate level • Governorate Health Offices (GHOs) have started ,creating QIP structure within the GHOs structures to met the needs of the HFs enrolled in QIP (Lahj, Taiz, Hadramout, Hajah and Mahweet)

  20. Staff الكادر Inputsمدخلات Processes عمليات Results نتائج Leadership القيادة Staff Satisfaction رضا الكادر Processes العمليات Evaluators مقيمين HF المرفق الصحي User Satisfaction رضا المستفيدين Planning التخطيط Resources Partnership الموارد والشراكة Results النتائج Trainers مدربين (Friend) صديق MoPHP وزارة الصحة العامة والسكان Self activities انشطة ذاتية Maintenance(LS) صيانة (دعم محلي) Trainers مدربين HSSP البرنامج اليمني الالماني للصحة الانجابية GHOs (LS) مكاتب الصحة بالمحافظات (الدعم المحلي) Materials ادوات Training results نتائج التدريب

  21. Systemic impact تحقيق تأثير منهجي Centered on people التركيز/الاعتماد على الاشخاص Daring to deal with complexity الاستعداد للتعامل مع المؤسسة بشكل متكامل رغم تعقيداتها

  22. Thank you For your attention شكراً لحسن انتباهكم ،،،

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