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SoftMed Imaging

Physician Training and Education. Communication, Communication Medical Staff Meeting demosMemos, lettersAnnouncement on dashboardScheduled group trainingOne on One Training. Forms Management. Forms Committee PolicyNew template (bar codes)Interdisciplinary committeeFor

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SoftMed Imaging

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    1. SoftMed Imaging Mary Washington Hospital Statistics Inpatient Discharges per year 30,424 Average monthly discharges 2,608 SDS/Endo/Cath/Other outpatient per year 10,749 Average monthly visits 951 Emergency Department Visits per year 73,956 Average monthly visits 6,050

    2. Physician Training and Education Communication, Communication Medical Staff Meeting demos Memos, letters Announcement on dashboard Scheduled group training One on One Training

    3. Forms Management Forms Committee Policy New template (bar codes) Interdisciplinary committee Forms database

    4. HIM Workflow Retrieve paper records Scan and index all records within 24 hours (record is available for viewing before QC) QC % of records scanned Patient Level documents New positions created (Training Coordinator, QC Analyst)

    5. SoftMed Timeline Implemented SoftMed ChartFact/Locator in 1998 ChartScript in 2000 ESA 2002 Chart Release 2005 Imaging 2006 March 06 ER records April 06 SDS/Endo and Outpatient August 06 – 30% Inpatient Records September 06 – 100% of all documents PFS (Patient Financial Services) May 2007 ClinTrack June 2007

    6. Scanning Statistics Average number of images scanned: per month 477,685 per day 15,923

    7. Productivity Standards Quality vs. Productivity Performance Standards

    8. Retention and Destruction of Records (End of an Era) Back scanning vs. Microfilm 90 Day retention for paper records

    9. Hardware 4 Scanners Fujitsu fi-4860C fi-5900C

    10. SoftMed Interfaces Face Sheet ER EMR Radiology Respiratory Physical Medicine and Rehab Pathology Dictated Reports (ChartScript) Medication Administration Records (May 2007) Discharge Lab Cumulative Reports (May 2007)

    11. Staffing Reduction in FTEs Improved Adj Admissions per FTE, with increased volumes Streamlining of positions Current Staffing 14 FTEs Prep, Scan, QC, Chart Completion

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