Accreditation: phab-ulous news

1. Kaye Bender, RN, PhD, FAAN, President and CEO, Public Health Accreditation Board Accreditation: phab-ulous news

2. Accreditation:PHABulous News Kaye Bender, RN, PhD, FAAN, President and CEO Public Health Accreditation Board COPPHI Open Forum June 19, 2012

3. Session Content • Provide an update on the status of health department accreditation applicants to date • Describe the latest developments in the continued improvement of the accreditation program. • Share some common tips for health departments to use in preparing for accreditation

5. Health Department Applicant Training • December 2011 – 29 participants • April 2012- 15 participants • July 2012 - ?? Possibly 40 participants Health department Accreditation Coordinators attend the training after the application has been approved to pass to the next step and the first fee payment has been made. Most health departments bring one other person to the training.

6. Site Visitor Training • March 2012- 48 site visitors trained • May 2012- 6 site visitors trained (makeup session) • Fall 2012 – next site visitor training If you want to be a site visitor, watch the newsletter for the next open call OR respond to your email if you get an invitation.

7. Additional PHAB Sponsored Educational Services • Webinars • APHA Learning Institute in San Francisco on Evaluating and Selecting Documentation – skills building • 10 minute series • e-PHAB user tips • Online orientation is for everyone

8. Accreditation Information System

9. Seven Steps 1. Pre-application Applicant prepares and assesses readiness, informs PHAB of its intent to apply (SOI) 2. Application Applicant submits application and pre-requisites and receives training 3. Documentation Selection and Submission Applicant gathers and submits documentation 4. Site Visit Site visit and site visit report 5. Accreditation Decisions PHAB Accreditation Committee determines accreditation status Accredited (5 years) or Not Accredited 6. Reports Annual progress reports 7. Reaccreditation

10. Accreditation Support Materials x

11. Fresh News from the PHAB Board of Directors MeetingJune 2012

12. Version 1.0 Accreditation Materials • Version 1.0 of the Standards and Measures will apply to applicants through 2013. • The fee schedule will remain the same.

13. Multi-Jurisdictional Applications • PHAB accredits health departments • MJD applications must demonstrate a high degree of interdependence • Geographically contiguous preferred • Limitations on the number could occur • Shared documentation reviewed once • Same process for other LHDs prevails • Fee structure TBD

14. PHAB’s Evaluation Plans • Non-profit business assessment • Long-term evaluation plan developed by NORC at the University of Chicago

15. Public Health Agency Accreditation System Implementation Legend Accrediting Agency Individual Public Health Agencies Stakeholders and Partners Public Health Field Approved August 2010 Inputs Strategies Outputs Short-Term Outcomes Intermediate Outcomes Long-Term Outcomes • PHAB Strategies: • Market program • Implement program • - Train agencies • - Review application and • documentation • - Conduct Site visit • - Determine accreditation • status • - Write and share report • Develop database • Evaluate program and • improve quality • Promote research Strong, credible and sustainable accreditation program in place Improved identification and use of best practices • PHAB Resources: • Organizational • structure • Board, committees • and work groups • Staffing and expertise • Information system • Standards, measures • and guidance • Assessment process • Site visitors • PHAB: • Accreditation • program: • marketed, • implemented, • evaluated and • improved • Database • developed Strengthened public health agencies and systems Increased consistency in practice Increased science base for public health Improved conditions in which people can be healthy Improved quality of services Increased ability to communicate work and results Increased inter-agency and inter-sectoral collaboration • Stakeholder and Partner Strategies: • Promote national • accreditation • Encourage agencies to • seek accreditation • Support agencies • through TA before, • during and after process • Stakeholders and Partners: • Promotion and • support efforts • provided • Research • conducted • External Resources: • Funders and partner • organizations • Funding • Incentives • Technical Assistance Improved community health indicators Increased support for accreditation Increased visibility of public health agencies Increased use of benchmarks for evaluating performance Increased public investment in public health PH agencies more effectively and efficiently use resources • Public Health Agencies: • Interest, buy-in and • commitment to seek • accreditation • Appropriate stability, • resources and level of • readiness to apply • Previous quality • improvement and • assessment • experience • Public Health Agency Strategies: • Participate in training • and TA opportunities • Submit application • Conduct self- • assessment • Host site visit • Review findings • Share results • Develop and implement • improvement plan • Implement QI • Participate in • reaccreditation process • Public Health Agencies: • Agencies are • accredited • Report/results • received and • acted on • QI efforts are in • place • Plans for • reaccreditation • underway Increased public recognition of public health role and value Increased organizational accountability Strengthened organizational capacity and workforce Increased knowledge of organizational strengths and weaknesses Improved responsiveness to community priorities

16. 2012-2013 Think Tanks • MCH • Emergency Preparedness • Informatics • Chronic Disease • Territorial • Second round of workforce, large city/metro and California

17. Additional Tips from the Accreditation Coordinators • Remember to look at the "Acceptable File Formats" document. A lot of users are uploading .pub and .msg. Neither are accepted file formats. • Screenshots of websites need a date. The date can either be visible within the screenshot, or the AC can type the date the screenshot was taken in the document with the screenshot. • Showcase a variety of PH programs. In some cases I have seen the majority of documentation come from a limited number of programs.-

18. Additional Tips from the Accreditation Coordinators • Many HDs have documents that are very lengthy (without direction identifying where the SVT should look), or multiple (5+) different documents are being combine into one PDF. I think the SVTs may have difficulty locating specific elements of the Req. Doc. Our advice for this would really be to make sure the documentation is targeted and make it easy for the SVT to see how the documentation meets conformity.

19. Answers to the Most Commonly Asked Questions • 1. Why not? • 2. 2012 • 3. In 2013 • 4. When you are ready • 5. Yes, but contact your project director • 6. Call Mark Paepcke

20. Public Health Accreditation Board www.phaboard.org 1600 Duke Street, Suite 440 Alexandria, VA 22314 703.778.4549 SIGN UP TO RECEIVE THE PHAB NEWSLETTER