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Kurt Lewin’s Change Theory. In the Field or in the Classroom By Edgar Schein. Kurt Lewin’s Change Theory. Change vs. learning Unfreezing/changing/refreezing Group norms & organizational culture Learning and change start with dissatisfaction
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Kurt Lewin’s Change Theory In the Field or in the Classroom By Edgar Schein
Kurt Lewin’s Change Theory • Change vs. learning • Unfreezing/changing/refreezing • Group norms & organizational culture • Learning and change start with dissatisfaction • Dissatisfaction occurs when expectations are not met • Motivation for change needs to connect with something we care about
Kurt Lewin’s Change Theory • Dissatisfaction raises survival anxiety • In order to accept dissatisfying information or data it must be relevant • We must be able to admit that things are not always perfect • Most humans assume they are doing everything right • If not it creates learning anxiety
Kurt Lewin’s Change Theory • We must overcome learning anxiety by developing a safety net • There are various tactics change agents use to create psychological safety • Working in groups • Work relief • Embracing mistakes • Positive visions • Coaching & mentoring
Kurt Lewin’s Change Theory • Policies are not enough when dealing with feelings, values & attitudes. • Teamwork, although highly touted, is not good enough • We need to re-define teamwork to include individualism and the individuals need recognition • We need to change the reward system to include both the individuals and the team
Kurt Lewin’s Change Theory • Understanding and awareness occurs when the learner becomes unfrozen • Scanning the environment for new ideas is imperative • If the learner is captive in a hostile environment it is difficult to change • Seed company story (corporate culture)
Kurt Lewin’s Change Theory • When the learner feels safe they will help create their own solutions • Creating a safe learning environment leads to individuals solving their own problems which leads to success • For change to remain stable it must be refrozen • Lewin’s model of change leads to a range of insights that make change more manageable
Kurt Lewin’s Change Theory • You can not understand a system or culture until you try to change it • Bridges’ example (case against Sat. classes) • Health care (Obama care) • This is called process consultation • Once we ask a question we make an intervention and start the change cycle (Appreciative Inquiry) Inquiry) • The pre interview is crucial in process consultation