USPS/MTAC Work Group #75

MOVE Update Initiative USPS/MTAC Work Group #75 Mailers’ Technical Advisory Committee Mail Quality Sub-committee MOVE Update Initiative Overview November 5-6, 2003 Angelo Wider

MOVE Update Initiative USPS/MTAC Work Group #75 Overview Role Of the Workgroup A joint USPS/MTAC workgroup was established to collectively look at MOVE Update compliance and consider what could be done to reduce UAA mail and maximize the benefit to the USPS/Industry. Participants Industry – 28 USPS – 13 Meetings – 8

USPS/MTAC Work Group # 75 MOVE Update Initiative Statement of Purpose “This is a joint effort with USPS/MTAC to improve mail quality. The improvement of mail quality will result in a win-win for both the USPS and the mailing industry. Our purpose is to review and make recommendations on ways to reduce costs associated with the UAA mail, improve service and ensure compliance.”

USPS/MTAC Work Group # 75 MOVE Update Initiative • Concerns/Issues • Lack of Knowledge and Understanding • Ambiguous Policy, Procedures and Rules • Reluctance to Enforce Compliance • Restrictive Application of Updates to Mailings Lists and Postal CustomerDatabase • Statistical Data is Outdated

USPS/MTAC Work Group #75 MOVE Update Initiative • Concerns/Issues (Cont.) • The need for Certification Documentation • Deficiency Assessments • Pending Rule Change for Expansion • Point of Contact • Quality and Timeliness of COA Data

USPS/MTAC Work Group #75 MOVE Update Initiative Recommendations • Awareness/Education Campaign/Policy Training • Implement the National Revenue Assurance Initiative for Move Update Compliance

USPS/MTAC Work Group #75 MOVE Update Initiative Timelines • Recommendation – January 2003 • Final Report – February 2003 • Training – February 2003 • Communication – March 2003 • Reviews – March 2003 • Internal USPS Coordination – Ongoing

USPS/MTAC Work Group #75 MOVE Update Initiative Accomplishments • Presentations to PCC’s – Industry Groups – NPF • PUB 363 • PS Form 6014 • Internal Training – Train the Trainer • Letters to Mailers • NCOA Link

USPS/MTAC Work Group #75 MOVE Update Initiative PRESENTATIONS • November 6, 2002 MTAC Washington, DC • January 27, 2003 SouthEastern Mailers Assoc., Inc. Atlanta, GA • February 5, 2003 MTAC Washington, DC • March 13-14, 2003 Move Update Training W.F. Bolger Center • March 19, 2003 New York PCC New York, NY • April 13-15, 2003 National Postal Forum New Orleans, LA • May 13, 2003 Long Island PCC Melville, NY • May 15, 2003 Central Virginia PCC Richmond, VA • May 22, 2003 Advance Presort Meeting Chicago, IL • June 13, 2003 Redi-Mail Seminar – Columbia University New York, NY • June 20, 2003 Redi-Mail Seminar Stayinfront, Inc. Fairfield, NJ • June 19, 2003 Triboro PCC Flushing, NY

USPS/MTAC Work Group #75 MOVE Update Initiative PRESENTATIONS (Continued) • September 9, 2003 Greater New Jersey PCC Iselin, NJ • September 18, 2003 Greater Hudson Valley PCC White Plains, NY (Presentation given by Patricia Imes) • September 20-24, 2003 National Postal Forum Kansas City, MO • October 8, 2003 Fort Wayne PCC Fort Wayne, IN • October 21, 2003 Pacific/Western Areas Las Vegas, NV Periodicals/Standard Mail Focus Group PLANNED • November 13, 2003 Washington Metropolitan PCC Greenbelt, MD • November 18, 2003 South Suburban PCC Willowbrook, IL • December 18, 2003 Cleveland PCC Cleveland, OH

USPS/MTAC Work Group #75 MOVE Update Initiative

USPS/MTAC Work Group #75 Move Update Leads First-Class discounted FTE Mail Elimination Factors CFS RTS Mail Leads Request documentation Determine Mail Owner

USPS/MTAC Work Group #75 MOVE Update Initiative ISSUE – NO RESPONSE Options: • Escalation of Notification • Site Visits • Refuse Acceptance • Charge Full Rate

USPS/MTAC Work Group #75 MOVE Update Initiative USPS/MTAC Workgroup #75 Move Update Initiative

USPS/MTAC Work Group #75