320 likes | 439 Views
a continuity planning tool for higher education. Ryan Means Project Manager, Kuali Ready and Senior Security Analyst University of California, Berkeley Paul Dimond Manager, Office of Continuity Planning University of California, Berkeley. Being Prepared Starts With A Click!.
E N D
a continuity planning tool for higher education Ryan Means Project Manager, Kuali Ready and Senior Security Analyst University of California, Berkeley Paul Dimond Manager, Office of Continuity Planning University of California, Berkeley
Being Prepared Starts With A Click! • Launched for Founders and Early AdoptersApril 1, 2010 • A continuity planning tool • Specific to Higher Education • SaaS • Annual subscription $4K to $11K • 48 campuses currently subscribing • General Availability release planned end of Nov.
Being Prepared Starts With A Click! Innovation in Continuity Planning(Paul Dimond) Innovation in Technology & Service Delivery (Ryan Means)
Being Prepared Starts With A Click! What is the goal of continuity planning?
Being Prepared Starts With A Click! • No matter what happens today, • we want to be able to do tomorrow • what we were doing yesterday.
Being Prepared Starts With A Click! Emergency Management: Goal – secure life, health & property source: SXC.hu / Michael Cossey Continuity Management: Goal –continue operating source: Sarvodaya.org
Being Prepared Starts With A Click! • No matter what happens today, • we want to be able to do tomorrow • what we were doing yesterday.
Being Prepared Starts With A Click! How do we meet this goal?
Being Prepared Starts With A Click! Put in place NOW the things that will enable us • to continue serving our constituents • and maintain our viability following a catastrophic event (of any size or type)
Being Prepared Starts With A Click! source: www.guardian.co.uk Universal Studios June 2008 – they were ready for this fire source: www.huffingtonpost.com
Being Prepared Starts With A Click! Mill Valley, CA Oct. 3, 2009 Power Outage Piazza D’Angelo Restaurant
Being Prepared Starts With A Click! • Serve food to customers • Financial Piazza D’Angelo Restaurant
Being Prepared Starts With A Click! What does a continuity plan contain? • Critical functions of the dept. • Plan B for each • Information that will be needed • Action items
Being Prepared Starts With A Click! How does Kuali Ready make continuity planning work for higher education?
Being Prepared Starts With A Click! Kuali Ready Demonstration Version: https://us.ready-staging.kuali.org/demo (the real thing, public access)
Being Prepared Starts With A Click! How does Kuali Ready work? Kuali Ready is a new breed of service, delivered “Above the Campus” • Software-as-a-service • Delivered by hosting institutions to subscribing institutions through the Kuali Foundation • Making it “consortium-sourced”
Being Prepared Starts With A Click! Value of a consortium-sourced solution?
Being Prepared Starts With A Click! What does it look like to a subscriber?
Being Prepared Starts With A Click! Key Design Components • Multiple site hosting with high availability • Canadian data storage for Canadian institutions • Full integration with Shibboleth / SAML • Focus on security in code development and service delivery
Being Prepared Starts With A Click! What about the code? • Rich Web 2.0 User Experience • Struts 2 JavaServer Pages • GWT, AJAX, and EXT • Struts 2 with Spring • SOA-ready, MVC, AOP • Transaction Management • Inversion of Control • JPA with Hibernate • Federated Identity Management • SAML & Shibboleth • Eclipse, Maven, SubversionJUnit, DBUnit, JBoss/Tomcat
Being Prepared Starts With A Click! How is the service governed?
Being Prepared Starts With A Click! Financial Model • How is the money used? • Subscribers pay annual subscription fee to Kuali Foundation • Portion of subscription fee pays off initial development costs and is “banked” for future development • Hosting institutions invoice Kuali Foundation for service hosting / support costs • Advantages • Kuali Foundation acts as broker between subscribers and hosting institutions • Fewer contracts, simplified management / provisioning
Being Prepared Starts With A Click! How is it supported? • Tier 1 support is performed at the subscriber’s institution by a functional owner • Tier 2 support is provided as part of the subscription by Berkeley • Issues are escalated to Tier 2 support by the functional owner at Tier 1 • Infrastructure and application issues are resolved by service providers at the hosting institution in coordination with Tier 2 support
Being Prepared Starts With A Click! Future Software Development
Being Prepared Starts With A Click! Getting Involved
Being Prepared Starts With A Click! How do I sign up? • Go to the Kuali Ready Site at http://kuali.org/ready and follow the instructions for purchasing an instance • Contact the Kuali Ready Project Manager at kualiready@berkeley.edu with questions
Being Prepared Starts With A Click! Lessons learned for consortium-sourcing • Start with something subscribers really want • Importance of Functional Council • Importance of an intermediary • Be prepared for different goals and levels of engagement with governance
Being Prepared Starts With A Click! Questions?