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NC O&M Programme 2004 – 2009 Summary Lessons. Inputs gathered on 21 st August @ Municipal Training Institute, Kimberley. Stakeholder Advocasy & Programme Management. Collaboration difficulties Reference groups (Leadership mobilisation) were events and not having sustained impact
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NC O&M Programme2004 – 2009Summary Lessons Inputs gathered on 21st August @ Municipal Training Institute, Kimberley
Stakeholder Advocasy & Programme Management • Collaboration difficulties • Reference groups (Leadership mobilisation) were events and not having sustained impact • The programme had to carry lots of ‘passengers’ • Leadership shifts (challenges) have held back the programme
Development of Handbooks • Excellent input gathering and synthesis • Excellent content for broad use – particularly within targeted services • (Swedish) Excellence in publication • Spronsors now found for Hand-books to reduce cost prices • SAICE now playing an expanding role
Research and Evaluation • Limited application (not really comprehensive) • Evaluation still outstanding due to budget squeezes. (SIDA activities)? • Knowledge still to effectively penetrate municipalities • Overcoming ‘willingness’ • Denial still exists
O&M District-centred Support Units • Resources still largely in-sourced • Selection conflicts for DM unit staffing • Inexperienced staff were still appointed • No access to experienced mentors • Inability to formalize agreements • FBDM has remained the champion DM • Not enough incentives for O&M
Training and road shows • SIDA Project Facilitator was exceptional far beyond normal role • SAQA not initially aligned into programme • Broad accreditation difficulties • Too few “Training Champions” • Vulindlela relations never really aligned
NC Provincial Management Unit and Info. Systems • System project added from Nat. DEAC • Unit Planned but not fully established • DWA has appended their own personnel resource person • Many implementation challenges remain
Other primary lessons • Unbalanced funding between partners ‘complicated’ matters with little recourse. • Many more ‘drivers’ needed, especially at leadership levels. • The project was broadly under-resourced. • Municipalities are broadly ‘not yet on board’ • Organizational culture for O&M remains problematic.