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THEORY AND NATURE OF COMMUNICATION

THEORY AND NATURE OF COMMUNICATION. NON–VERBAL COMMUNICATION. NON-VERBAL COMMUNICATION.

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THEORY AND NATURE OF COMMUNICATION

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  1. THEORY AND NATURE OF COMMUNICATION NON–VERBAL COMMUNICATION

  2. NON-VERBAL COMMUNICATION Communication that does not include words; messages expressed by nonlinguistic means; people’s actions or attributes, including their use of objects, sounds, time, and space, that have socially shared significance and stimulate meaning in others.

  3. FUNCTIONS OF NON VERBAL COMMUNICATION • REGULATES (Repetition) • CONTRADICTS • SUBSTITUTES (Replaces) • COMPLEMENTS • REINFORCES (Accents)

  4. REGULATES • Nonverbal behaviour functions to regulate the flow of verbal interactions.

  5. CONTRADICTS • When the nonverbal message is completely opposite of what the verbal message is then is is contradicting it.

  6. SUBSTITUTES • A nonverbal message may replace or substitute a verbal message when it generates meaning without the use of words.

  7. COMPLEMENTS • A nonverbal message complements the verbal message when it conveys the same meaning.

  8. REINFORCES • A non verbal message reinforces or accents the verbal message when it adds to its meaning.

  9. Types of nonverbal communication • Visual/ Kinesics • Tactile/Haptics • Vocal/Paralanguage • Time/Chronemics • Proxemics • Artifactual communication and appearance

  10. Visual/kinesics • Visual nonverbal signals help us understand human body motion and include the following components of body language: • Facial Expressions • Eye movement • Posture • Gestures

  11. tactiLe / haptics • This is the use of touch to impart meaning. • Such as: • Handshake • Pat on the back • Kiss • Arm around shoulder etc.

  12. Vocal/paralanguage • How the meaning of words is altered by changing the voice qualities is known as paralanguage; simply put vocal nonverbal cues are the messages we send with our voices. • Volume • Pitch • Tone • Speed/Rate

  13. TIME/CHRONEMICS • The use of time to communicate.

  14. PROXEMICS • The study of people’s perception and use of physical space and distance to communicate.

  15. DISTANCE ZONES IN PROXEMICS

  16. Artifactual communication and appearance • The way we communicate to others based on our appearance and how we portray our image.

  17. REFERENCES • Steinberg, S. (2007), An Introduction to Communication Studies, Pretoria: Juta and Company Ltd. • Jain, A.K, Bhatia, P. S.R, and Sheikh, A.M. (2001). Professional Communication Skills. Revised Edition, New Delhi: Chand & Company Ltd. • Non Verbal Communication (n.d.) Retrieved from http://www.sagepub.com/sites/default/files/upm-binaries/53604_Gamble_(IC)_Chapter_6.pdf • Segal, J. Smith, M. et al. (2016) Nonverbal Communication. Retrieved from http://www.helpguide.org/articles/relationships/nonverbal-communication.htm • Non-Verbal Communication Modes (n.d) Retrieved from https://www.andrews.edu/~tidwell/bsad560/NonVerbal.html • Functions of Non-Verbal Communication ( 23rd April, 2009) The 5 Functions of Non – Verbal Communication. Retrievedfromhttp://functionsofnonverbalcommunication.blogspot.com/2009/04/5-functions-of-non-verbal-communication.html

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