ServiceNow Certified System Administrator CSA exam questions

1. CSA CSA exam Free Questions exam Free Questions ServiceNow Certified System Administrator ServiceNow Certified System Administrator https://www.passquestion.com/ https://www.passquestion.com/CSA-exam CSA-exam.html .html

2. Question 1 Question 1 What is a schema map? What is a schema map? A. A schema map enables administrators to define records from specific tables as trouble A. A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items sources for Configuration Items B. A schema map graphically organizes the visual task boards for the CMDB B. A schema map graphically organizes the visual task boards for the CMDB C. A schema map graphically displays the Configuration Items that support a business C. A schema map graphically displays the Configuration Items that support a business service service D. A schema map displays the details of tables and their relationships in a visual manner, D. A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema allowing administrators to view and easily access different parts of the database schema Answer: D Answer: D

3. Question 2 Question 2 What are the four knowledge workflows available in the ServiceNow base instance? What are the four knowledge workflows available in the ServiceNow base instance? A. Approval publish: Request approval from a manager of the knowledge base before moving the A. Approval publish: Request approval from a manager of the knowledge base before moving the article it the publish state article it the publish state B. Instant Publish: Immediately publishes a draft article without requiring an approval B. Instant Publish: Immediately publishes a draft article without requiring an approval C. Instant Retire: Immediately retires a published article without requiring an approval C. Instant Retire: Immediately retires a published article without requiring an approval D. Retire Knowledge: Moves a knowledge article to the retired state. D. Retire Knowledge: Moves a knowledge article to the retired state. Answer: A Answer: A

4. Question 3 Question 3 Knowledge Base Search results can be sorted by which of the following? (Choose three.) Knowledge Base Search results can be sorted by which of the following? (Choose three.) A. Most recent update A. Most recent update B. Popularity B. Popularity C. Relevancy C. Relevancy D. Manager assignment D. Manager assignment E. Number of views E. Number of views Answer: A,C,E Answer: A,C,E

5. Question 4 Question 4 What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers A. You should never assign roles to groups. A. You should never assign roles to groups. B. You should assign roles to users. B. You should assign roles to users. C. You should assign roles to groups C. You should assign roles to groups D. You should add users to groups D. You should add users to groups Answer: C,D Answer: C,D

6. Question 5 Question 5 Which type of interface enables you to display multiple performance analytics, reporting and other Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen? widgets on a single screen? A. Form A. Form B. List B. List C. Dashboard C. Dashboard D. Timeline D. Timeline Answer: C Answer: C

7. Question 6 Question 6 What is a role in ServiceNow? What is a role in ServiceNow? A. A role is one record m the Role [sys_user_role] table A. A role is one record m the Role [sys_user_role] table B. A role is one record in the Role Iuser_sys_role] table B. A role is one record in the Role Iuser_sys_role] table C. A role is a persona used In Live Feed Chat C. A role is a persona used In Live Feed Chat D. A role Is a set of modules for a particular application D. A role Is a set of modules for a particular application Answer: A Answer: A

8. Question 7 Question 7 Which tool is used to have conversations with logged-in users in real-time? Which tool is used to have conversations with logged-in users in real-time? A. Connect Chat A. Connect Chat B. Now Messenger B. Now Messenger C. User Presence C. User Presence D. Comments D. Comments Answer: A Answer: A

9. Question 8 Question 8 Table Access Control rules are processed in the following order: Table Access Control rules are processed in the following order: A. any table name (wildcard), parent table name, table name A. any table name (wildcard), parent table name, table name B. table name, parent table name, any table name (wildcard) B. table name, parent table name, any table name (wildcard) C. parent table name, table name, any table name (wildcard) C. parent table name, table name, any table name (wildcard) D. any table name (wildcard), table name, parent table name D. any table name (wildcard), table name, parent table name Answer: B Answer: B

10. Question 9 Question 9 When working on a form, what is the difference between Insert and Update operations? When working on a form, what is the difference between Insert and Update operations? A. Insert creates a new record and Update saves changes, both remain on the form A. Insert creates a new record and Update saves changes, both remain on the form B. Insert creates a new record and Update saves changes, both exit the form B. Insert creates a new record and Update saves changes, both exit the form C. Insert saves changes and exits the form, Update saves changes and remains on the form C. Insert saves changes and exits the form, Update saves changes and remains on the form D. Insert saves changes and remains on the form, Update saves changes and exits the form D. Insert saves changes and remains on the form, Update saves changes and exits the form Answer: B Answer: B

11. Question 10 Question 10 When does the Submit button appear on a form? When does the Submit button appear on a form? A. When saving an old record A. When saving an old record B. When creating a new record B. When creating a new record C. When changing the reference field in an existing record C. When changing the reference field in an existing record D. When updating an existing record D. When updating an existing record Answer: B Answer: B