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Express has built relationships with most hotel properties, allowing us access to steeper rate discounts and better availability nationwide. What does this mean for you? More time to focus on other aspects of the policyholder’s claim and bigger savings. Read more: http://www.expresshotelhousing.com/<br>
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What is the benefit to using Express Hotel Housing? www.expresshotelhousing.com
About us Helping families beyond the storm. Express Hotel Housing extends a helping hand worldwide through its nonprofits arm, Express Cares. Express Cares’ mission is two-fold: to directly assist families who are uninsured or underinsured, and to raise consumer awareness of the importance of properly insuring residential properties
What is the benefit to using Express Hotel Housing? By using our services after FONL, we immediately reach out to the policyholder and provide hotel options that best suit their needs saving both time and out pocket expenses. A rental property can be located once the loss is evaluated if necessary, adding additional savings on ALE expenses. Express has built relationships with most hotel properties, allowing us access to steeper rate discounts and better availability nationwide. What does this mean for you? More time to focus on other aspects of the policyholder’s claim and bigger savings.
When do I call Express Hotel Housing? After the first notice of loss, contact Express Hotel Housing through our automated system or by calling 888-819-2998. Within minutes, Express will reach out to the policyholder by providing the best accommodation for the family close to their damaged residence.
What type of accommodations do you offer? Express understands that each PH has unique needs; we strive to always offer a full kitchen hotel option when available. Brining the pets along? No problem, Express can also locate a pet –friendly hotel as well. (Restrictions may apply) Whatever special needs you require, Express is there to help!
Who books the room and how is payment made? Express Hotel Housing cuts through all the red tape. We research options and present the options to your policyholder within minutes of your request. After your customer selects the best option that fits their needs, Express Hotel Housing immediately books the accommodations using our corporate discount card, our credit card (for room charges and taxes) and immediately emails notifications to the adjuster on file as well as a confirmation to the policyholder. It couldn’t be simpler than that!
Does my policyholder need to sign any documents? Once the accommodations are set up and confirmation details are provided to the policyholder, our hotel agreement will automatically be sent to the hotel for them to sign upon check in. By signing this agreement the policyholder acknowledges that Express HH is direct billing their insurance company for their stay.If a rental property is secured, the policyholder will be responsible for signing the lease agreement with property manager and also a lease agreement with Express HH.
What can I expect with your simplified billing process? Upon check- out, the folio is received and thoroughly audited and invoices are uploaded to your account dashboard instantly. You will also receive monthly statements through email. This allows you to close your claims quickly and efficiently.
Do the taxes drop off for extended hotel stays? Based on the number of nights and if all local and state tax exemption policies are met, a tax credit may be applied to the final hotel invoice.
Contact us Express Hotel Housing 432 E State Parkway USA Schaumburg,IL,60173 Phone: (800)819-2998 Fax: (866) 814-2341 support@expresshotelhousing.comWeb site : www.expresshotelhousing.com